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“An absolute gem” 5 of 5 bubbles
Review of Banks Mansion

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Banks Mansion
Ranked #12 of 361 Hotels in Amsterdam
Certificate of Excellence
Surrey, United Kingdom
Level Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“An absolute gem”
5 of 5 bubbles Reviewed 26 April 2012

We spent three fantastic nights at this wonderful hotel last week. From the moment we arrived we felt cossetted and cared for. Our room was a delight. In the past people have complained about steet noise, well what do you expect if you stay in the middle of a city. The room was a delight with a good shower, very comfortable bed and of course the free mini bar! The 'Living Room' - the reception area was extremely comfortable with a log fire - most welcome as the weather was not good. Once again the free bar was wonderful. Not just alcohol but being able to get a coffee at any time was great and the canapes that used to appear every eving were very much appreciated. . It was also a pleasure not to be charged for wifi and gave me the opportunity to use an Ipad for the first time. The hotel provides two Ipads and two desttops for clients use. All in all a wonderful experience.

  • Stayed April 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank surreyringer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nancy_Doodeman_GRM, Manager at Banks Mansion, responded to this review, 17 May 2012
Dear guest,

Thank you for writing a review on Banks Mansion. We are happy to read, that you took the opportunity to discover one of the two I-pads provided for our guests in The Living.

With kind regards,

Joost Visser
Sales Executive
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,488 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (644)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Cardiff, Wales
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 25 April 2012

Stayed in 2 rooms for 2 nights. One deluxe room with canal view was switched to a ground floor suite with view of air conditioning unit probably just about a fair swap.
Good welcome and helpful staff, very clean rooms but small with little space to store your luggage. High spec but could do with bigger thicker towel and a little more light.
Interesting foyer with help your self area with good range of soft drinks, some beers, wines and spirits. Some cheese / biscuits and crisp there as well. It is not a huge area so felt a little claustrophobic as quite a few people here.
Breakfast limited continental buffet, sausages / bacon in a heater and eggs fried, scrambled etc to order. Could do with air extraction system as smells of frying.

  • Stayed April 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Damo_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nancy_Doodeman_GRM, Manager at Banks Mansion, responded to this review, 17 May 2012
Dear guest,

We add great value to the opinion of our guest and therefore we would like to thank you for your review on Tripadvisor. We will definitely take your comments into consideration. It is these kind of reviews that keep us alert!

With kind regards,

Joost Visser
Sales Executive
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Devon
Level Contributor
68 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 25 April 2012

It's the staff who make a stay good or bad and the staff in every department in this superb hotel have got to be the friendliest, most efficient in Europe. The rooms are clean and comfortable, with good selection of TV when you need to rest your 'museum' feet and the complimentary bar offers liquid happiness. Breakfast is delectable, from eggs any way with sausage and bacon to cold meats, croissants, toast and jams. Within 5 minutes walk there are enough restaurants to satisfy most palates and appetites all offering good quality food. Tours of all types are available from reception plus advice on all city topics from transport, postage to weather forecast. But it's the staff who'll make your stay memorable as they're all marvellous!

  • Stayed April 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank TwoPensioners
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nancy_Doodeman_GRM, Manager at Banks Mansion, responded to this review, 17 May 2012
Dear guest,

Thank you for your review on Tripadvisor! These are the kind of reviews which keep The Banks Mansion Team motivated. The Guest Relations Officers are there to help you with any kind of question.

With kind regards,

Joost Visser
Sales Executive
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 24 April 2012

My husband and I stayed at Banks Mansion from April 10th, 2012 until April 14th, 2012. Everything about this hotel is topnotch. The staff are warm, friendly and helpful. The rooms are clean and quiet with comfortable beds. The "home away from home" concept guarantees a relaxing, enjoyable stay. The breakfast has a wide variety of choices, with the added bonus of a chef to prepare a delicious omelet or crepes. The large lobby invites relaxing at the end of a busy day, or really any time. Many of the guests come to the evening drinks and appetizers spread, and we enjoyed meeting and talking with them. We have stayed at many hotels over the years, in America, Canada, and thru out Europe, and we both agree that Banks Mansion is one of our 3 all time favorites!

  • Stayed April 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Julie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nancy_Doodeman_GRM, Manager at Banks Mansion, responded to this review, 17 May 2012
Dear guest,

Thank you for kind review. It is very nice to see that you enjoyed the complimentary breakfast, since it is a very important start of a busy day. We are very honored to have a top three ranking in your personal all time favorites!

With kind regards,

Joost Visser
Sales Executive
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Norwich
Level Contributor
52 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
5 of 5 bubbles Reviewed 23 April 2012

From the moment we arrived with our friends we knew we had made the right choice. Arrival at reception was friendly, warm and efficient. The receptionist explained the ‘home from home’ concept to us and they certainly lived up to that. I can’t praise the reception staff too much, they were friendly and helpful, advising on places to eat, phoning up and making the booking and even printing off the map and directions. We had a canal view room complete with Nespresso coffee machine, DVD player (DVDs to borrow from reception with a deposit), TV with free movie channels, slippers, dressing gown, safe, ironing board (thankfully not needed) and even a UK socket. Drinks, whisky gin and brandy in decanters (again unused on this trip) and a small mini bar with a beer, soft drinks, mixers and water. Breakfast - very pleasant breakfast room serving a variety of foods for most tastes. Eggs cooked to order and your liking, with crispy bacon and sausages, pancakes, breads, cheese, ham, croissants, cereal, fruit, yogurt etc etc. Yum! The Lounge – we loved it. Free bar with beers, wine, spirits, softies, water, coffee machine and a selection of nibbles and sweets. This was kept we stocked and serviced by the reception staff and is an excellent place to sit and relax at any time. There are both ipads and 2 PCs connected to a printer for guest use – great for online check in. Free wi fi as well, with a great signal. They also have wooden bikes for hire. I didn’t, but they fascinated me for the whole weekend. Location wise, there is a bit of traffic noise as you might reasonably expect from a city centre location, but this didn’t significantly affect sleep. Very well placed for the flower market, Rembrandt Square, Foam and the tram. Overall we were delighted and could find little (can’t think of ANYTHING) to fault. I want to go back – now! Thank you all at the Banks Mansion :-)

Room Tip: Canal rooms maybe a little quieter. Nice view as well
See more room tips
  • Stayed April 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank PhilNorwich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nancy_Doodeman_GRM, Manager at Banks Mansion, responded to this review, 17 May 2012
Dear guest,

It is a wonderful motivator for our Banks Mansion Team to see so many loving words in your review, thank you very much for writing this review! We love to see that you have made good use of The Living to relax and unwind during your stay.

With kind regards,

Joost Visser
Sales Executive
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Banks Mansion

Property: Banks Mansion
Address: Herengracht 519-525, 1017 BV Amsterdam, The Netherlands
Region: The Netherlands > North Holland Province > Amsterdam > Canal Ring (Grachtengordel) , Rembrandtplein
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
#7 Romantic Hotel in Amsterdam
#9 Luxury Hotel in Amsterdam
#16 Family Hotel in Amsterdam
#16 Business Hotel in Amsterdam
Price range (per night): ₹ 14,826 - ₹ 26,617
Hotel Class:4 star — Banks Mansion 4*
Number of rooms: 51
Official Description (provided by the hotel):
Exceptional Hospitality Founded on the concept of personalization our goal is to ensure that everything about your stay suits you. The intimacy of the hotel allows for greater personal attention, incredible service and an eye for detail by our staff. As a guest of Banks Mansion, at any given moment you are entitled to enjoy all of the beverages and appetizers offered to you in "The Living" along with complimentary breakfast, complimentary private in-room bar, complimentary in-house movies, complimentary Internet-access in our business corner and 24/7 free premium WiFi. ... more   less 
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Also Known As:
Banks Mansion Hotel Amsterdam
Banks Mansion Amsterdam

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