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Reviewed 3 January 2020

Novotel Amsterdam City hotel is located out of down town but it's nearby Amsterdam RAI station which is convenient if you transport via train. Metro is also a few minutes walk next to RAI train station. Staff are very welcome, at front desk (check in and check out counter), staff at restaurant are very nice as well. The most impression is breakfast. There's variety choices of breakfast, especially super foods. It's wonderful having breakfast here, really love it. Just small comment on room size, it's small for staying with 3 persons.

Date of stay: December 2019
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
3  Thank VirojEak
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
AHoondert, General Manager at Novotel Amsterdam City, responded to this reviewResponded 6 January 2020

Dear VirojEak,

Thank you for this lovely review and all your comments. We are so glad to hear that your stay at Novotel Amsterdam City was enjoyable and you loved our breakfast buffet. We also gladly receive your compliments on the attentiveness of our personnel, which we take great pride in. We hope to welcome you again and provide you with another exceptional level of service.

Sincerely,
Anna C.
Operations Management

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Reviewed 31 December 2019

Stayed here for 2 nights with family on a quick trip to Amsterdam. On booking I knew the hotel was outside the city centre, but, in reality the Metro station is only a few minutes walk away and one can reach Amsterdam Centraal station in about 10-15 minutes. Check in/out, rooms, interior, breakfast and overall service was wonderful. Would certainly recommend this hotel!

Date of stay: December 2019
    • Sleep Quality
    • Rooms
    • Service
1  Thank TheGypsyClub
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
AHoondert, General Manager at Novotel Amsterdam City, responded to this reviewResponded 31 December 2019

Dear TheGypsyClub,

Thank you for taking the time to leave this lovely review of your experience with Novotel Amsterdam City. We are so pleased to hear that you enjoyed our service and comfort of the hotel, and recommend us to others. Indeed we might not be in the city center per se but excellent transport connectivity can get you there in a matter of few minutes. Thank you for noting that, and we would love to welcome you again and do our part in making you have a great time here in Amsterdam once again.

Sincerely,
Anna C.
Operations Management

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Reviewed 30 December 2019

We spend 3 days on November. Very friendly personnel, upgraded our room for free. The view from 15th floor is amazing but the wind outside is a little bit noisy. The room was clean and beautiful. Some renovations,outside the corridor at that time, but nothing annoying. Public transportation just 3 mins walking from the hotel,metro and train station.It is really value for money!! I definitely recommend this place,even if u are in low budjet.

Date of stay: November 2019
    • Value
    • Sleep Quality
    • Service
1  Thank JimmisRouvas
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
AHoondert, General Manager at Novotel Amsterdam City, responded to this reviewResponded 31 December 2019

Dear JimmisRouvas,

Thank you so much for this warm review of your experience with Novotel Amsterdam City and for recommending our hotel to others. We are so glad to hear that the stay was pleasant for you and you appreciated the friendliness of our team. We would love to welcome you again and provide you with the same level of comfort and convenience that you got to enjoy!

Sincerely,
Anna C.
Operations Management

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Reviewed 20 December 2019

Great hotel I basically have been living there for more than one year and I found it brilliant especially the higher level rooms.
But the best thing is the breakfast!A part from the delicious food the stuff is always very kind and welcoming , a special thanks to Eugenia which is always nice and smiling :-)

Date of stay: December 2019
  • Trip type: Travelled on business
    • Value
    • Cleanliness
    • Service
1  Thank agambago84
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
AHoondert, General Manager at Novotel Amsterdam City, responded to this reviewResponded 23 December 2019

Dear Agambago84,

We so appreciate it that you took the time to let us and others know how you enjoyed your stays at the Novotel Amsterdam City. We feel proud that you were so satisfied with the breakfast! Our breakfast team is truly making an effort for all of our guests as we want to provide them with a pleasant start of the day. We value quality over price and try to deliver exceptional variety in dishes. I am sure that our team will be happy to hear that they have added a positive note to your stay and experience.

We will feel honored to welcome you back anytime soon and will give our best to exceed the expectations you have based on your previous stays.

Warm regards,

Erica G.
Management Assistant

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Reviewed 17 December 2019 via mobile

First time in Amsterdam and this hotel was spot on. We got a free upgrade to an executive room with free mini bar 50 inch tv ( English channels ) the check in was very quick and the man who served us was very friendly and very knowledgeable, the hotel is a 2 min walk from the train station and the tram number 4 to the city centre is right next to it. We had an amazing time in Amsterdam and will 100% be back to this hotel. Room 1513 we had, I’d recommend this room as it overlooks the entire city.

Date of stay: December 2019
Trip type: Travelled as a couple
1  Thank gbrownrfc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
AHoondert, General Manager at Novotel Amsterdam City, responded to this reviewResponded 19 December 2019

Dear gbrownrfc,

What a pleasure it is to read such a lovely review of our hotel, Novotel Amsterdam City, and that you will be coming back. Thank you so much for taking the time to let us and others know how much you have enjoyed the friendliness and attentiveness of our team, convenience of our location and the room view. We are ecstatic to know that we have met and hopefully even exceeded your expectation!. We definitely intend to do so with your next visit, and hope to see you soon.

Sincerely,
Anna C.
Operations Management

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