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7 - 12 of 155 reviews
Reviewed 25 February 2019 via mobile

Stayed here with my wife for 2 nights 5 to 7th of December 2018, travel a lot around Europe staying in a variety of hotels, wasn’t expecting much but this place is awful!
did not sleep for 2 nights as the mattress was uncomfortable and the springs were coming through the mattress, it was cold with draughty Cold air coming into the room under the door and through the windows, the walls of the room were ‘filthy’ dirty with marks all over them, there was chewing gum stuck to the headboard of the bed, the bath leaked every time we had a bath and shower flooding the bathroom, partly down to the badly repaired plug hole in the bath, with cracked tiles, I have taken photos of all the problems with the room, made a complaint via email and was promised a refund which has never materialised Thus the lateness of the review! Stay away can’t understand at all how there are any positive reviews.

Date of stay: December 2018
Trip type: Travelled as a couple
Thank ROSSI0146
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Campaniledenbosch, Front Office Manager at Campanile Hertogenbosch, responded to this reviewResponded 12 April 2019

Providing our guests with the best possible hospitality and service has always been our number one mission. Therefore we have addressed the problems in the rooms to housekeeping . We want you to know that we truly enjoy sharing our passion for our destination with visitors and want you to walk out the door feeling refreshed. Your review will help us to improve our service in the future and for that we would like to thank you.

Kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 February 2019

This hotel or motel is so basic that you have to laugh at it. The rooms include the bathroom about 10 square meters and strangely laid out. With two people you immediately get in each other's way and there is only one uncomfortable chair. The bed is hard and stand with head and side against the wall so you have to crawl into the bed through the foot end. The bathroom is due for maintenance and could in the meantime be cleaned better. The rooms are badly insulated for outside noises. The restaurant is really good, a simple but honest menu and reasonably priced. This also applies to breakfast although the price of this is much too high.
Parking is free on site or in the immediate vicinity.

Date of stay: October 2018
1  Thank Simon W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Campaniledenbosch, Front Office Manager at Campanile Hertogenbosch, responded to this reviewResponded 12 April 2019

Thank you for sharing with us your point of stay. Our guest experience contributes to the continuous improvement of our customer service. We will take you point about the rooms into account. Hope to see you back some day in out hotel!

Kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 February 2019

You get what you pay for, There were cockroaches in my room and it looked like there was blood on the ceiling. Furthermore, the bathroom was very outdated. Also it looks like on of those American motels you see in movies.

Date of stay: February 2019
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Campanile.com - Louvre Hotels Group
Thank DayTrip53222638651
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Campaniledenbosch, Front Office Manager at Campanile Hertogenbosch, responded to this reviewResponded 12 April 2019

Thank you for taking the time to review Campanile Hotel Den Bosch. We truly value your opinion and we apologize for the fact that your experience with us did not meet your expectations.
Thank you again for your review and we hope to have an opportunity of welcoming you back again soon!

Kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 February 2019

Really terribly dirty, noisy and rude. Bugs in the bed, pee in the bathroom and mold on the walls. Noisy rooms, with 20+ year old mattress where springs were sticking out. No service, no invoice and no contact after complaint. Worst hotel ever.

Date of stay: January 2019
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Campanile.com - Louvre Hotels Group
Thank Journey67031352345
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Campaniledenbosch, Front Office Manager at Campanile Hertogenbosch, responded to this reviewResponded 12 April 2019

Thank you for taking the time to review Campanile Hotel Den Bosch. We truly value your opinion and we apologize for the fact that your experience with us did not meet your expectations. Providing our guests with the best possible hospitality and service has always been our number one mission. We want you to know that we truly enjoy sharing our passion for our destination with visitors and want you to walk out the door feeling refreshed. Your review will help us to improve our service in the future and for that we would like to thank you. If you decide to come back to our hotel I would love to have the opportunity to speak with you directly. We hope to see you again in the future and wish you the very best.

Kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 August 2018

I think this chain of hotels, or as described here, motels are fine. We found the staff helpful and pleasant. The rooms are dated, but in a nice way. You have all you need.
The electric sockets are on the counter near the outside window. I think it is probably safer to have them away from the bed anyway. I think most people take double adaptors nowadays to cope with limited sockets in older buildings or visiting friends.
The motel caters for everyone, couples, parties, hence different people in the restaurant and bar.
if people want to have meetings they need to book and pay for the meeting room so as not to upset the other guests
The hotel is basic, but gives you everything you need without walking out of the building.
The smoking habits of the guests is not the fault of the management.
We would stay at this hotel again and recommend the chain to anyone

Date of stay: July 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Nick L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
manager D, Manager at Campanile Hertogenbosch, responded to this reviewResponded 7 October 2018

Dear Nick,
Thank you very much for your stay in our hotel, and for your friendly review! Wish we had more guests who think alike :p
Always nice to receive positive feedback, we hope to welcome you again in the future!
Kind regards, Team Campanile Den Bosch

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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