Hotel looked exactly like the website literature and Travel Agent's particulars -had apparently been part of a large Dutch Estate, the building first completed in 1831 and refurbished in recent years. On arrival the receptionist advised that we had been booked for room only but despite showing paperwork stating we had requested breakfast, the receptionist did not provide us with the vouchers which required to be handed over to the restaurant staff each morning. The receptionist stated she would require to investigate and revert back to us. The following morning the restaurant manager appeared to accept our explanation when we provided her with our room number. The following morning the restaurant manager asked for our vouchers and again we had to explain the situation .This continued for the remaining days of our break, once she stated she would be approaching the reception desk but we were never advised further of the situation. We do not know if the Travel Agents were at fault or the hotel was at fault but believe the position was very badly managed and left us concerned for the remaining days.
The room we requested was to have a view but may have had if the tress were not in front of the windows. We decided to forget about this since the room was very close to the lift and close to the main body of the Hotel The room was very comfortable, however, the toilet/shower room did not contain a wash hand basin., this was placed outside the toilet door.
The hotel is in the country, some 4/5 km from the City centre, excellent grounds but useless without the use of a car. The nearest bus stop was a good 20 minutes walk away and we required to use taxis on various occasions at a cost approaching E20.
Overall the staff were reasonably friendly but we were disappointed at the sometimes less than helpfulness of the reception staff .
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