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“Great hotel in greatest city - now work on the details!”

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Kruisherenhotel Maastricht
Ranked #4 of 38 Hotels in Maastricht
Certificate of Excellence
Reviewed 23 April 2012

I enjoy Maastricht. I enjoy Kruisherenhotel. Its a great place to be and the staff and service are amazing! Of course it's design has been heralded numeaous times and rightly so. In terms of location you are also spot on. What I do not understand is that they don't go for the details. Being Camiel Oostwegel I would include free WIFI and a nespresso machine in a 275 euro room. They should realy make this next step! Still we will be back.

Room Tip: If you go for a Prestige room, try to get the Carnaval room. It hasa large colorful picture of Maast...
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  • Stayed: April 2012, travelled as a couple
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1  Thank Robbie_P0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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384 - 388 of 1,422 reviews

Reviewed 21 April 2012

Great adaptation of religious building into design hotel. Design furniture does not always equal comfort, but I loved the result. Friendly staff, ver helpful. Great breakfast, central location

  • Stayed: February 2012, travelled on business
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2  Thank robfets
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 April 2012

A converted monastery with a contemporary makeover. A stunning entrance
and interior on the ground floor. Enter by way of a floor-lit tunnel of copper
which comes out into the old church. There is a bar, restaurant on stilts and glass lift, giving an impressive presence in such a huge space.
Reception & car valet staff were most welcoming and very helpful. Parking is expensive, but this seems common on the continent. It does offer peace of mind though. We stayed for 2 nights and I'm not sure if I'd pay for more than that. There's a public car park about a 3 minute drive away under the
Vrijthof Square, which i suspect would be cheaper.
we had a standard deluxe room (204) which was comfortable and spacious.
The bed was very comfortable -single duvets on a double bed so no battles for cover! However, in my view it was in the wrong place in the room. This is were some of the irritations of the hotel creep in as design seems to take priority over practicality. I must admit I'm a stickler for practicality.
The room is effectively in the attic space, so one or two beams cut across from wall to ceiling.
If you slept on the left-hand side of the bed as you look at it, and got up in the night, you would have to try to avoid one of the beams to get to the bathroom - or get out and back in at the bottom of the bed.
By moving the bed to the opposite wall this can be avoided. rearranging the rest of the furniture wouldn't cause too much of a problem, though sitings of electrical points might.
You enter the room with a short corridor to the bedroom in front of you.
As you open the door to the room there is a small walk-in wardrobe immediately to your left. If the door to that is not closed flat, you whack it opening the door into the room.
At the end of the corridor on the right is a toilet - no sink - with an opaque glass door. I've seen reviews which were not happy with the glass doors, but all you can see is a shadow.
You enter the bedroom through a clear glass door and to the left is the bathroom with another opaque glass door. There is a large, deep bath,
two washbasins and a very pleasant separate shower.
So, if you want to wash your hands after going to the toilet you have to open three doors to do so. Had there been a single washbasin a toilet
could easily have fit into the bathroom - or of course a sink in the toilet would have helped.
We tried the restaurant on one night. The food was very good, but my main course was what I'd describe as starter size. Dessert very good. We had ordered 2 main courses and one dessert. It took 2 hours 15 mins to finish the meal; needless to say we didn't stay for coffee.Service was extremely slow, yet there was only about 12 patrons max. i nearly walked out at one point.We didn't eat there the following night!
All-in-all though I would recommend this hotel. If they could transfer the good service from reception staff across to the restaurant, this would get five stars.

Room Tip: Check with staff about quiet rooms. It's not in a very busy area so I'd be surprised if many...
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  • Stayed: March 2012, travelled as a couple
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1  Thank rapton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 April 2012

It was a treat to be able to stay in this old church now repurposed into a modern design hotel. Friendly staff, really nice architecture (hotel within a church, looks like it could be removed were the church to require reconsecration!). Overall, a very nice stay altogether, perfect location, good price. Would recommend this to anyone.

  • Stayed: March 2012, travelled on business
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Thank barneyDublin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 March 2012

The location and setting of this hotel are great (parking garage is secure and very nearby). The service was very good. We were upgraded to a prestige room, which was a great gesture. Unfortunately we both thought the room was a bit of a disappointment. It looks like they tried saving money on the furniture. It looked a bit cheapy cheap (especially the sofa and chair in the room). A real shame because the actual church/ building is beautiful. Breakfast is way too expensive! The bar is nice and i recommend going here for a drink. Overall we had a very pleasant stay, but I don't think we will stay here again.

Room Tip: I don't think it is worth paying all that money for a prestige room.
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  • Stayed: March 2012, travelled as a couple
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Thank THGeneva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BGerretsen, General Manager at Kruisherenhotel Maastricht, responded to this reviewResponded 15 April 2012

Dear THGeneva,

Thank you very much for reviewing your stay with us. All rooms are individually designed and have different furniture. Which is designed by world famous designers like Philippe Starck and Le Corbusier.

Thank you very much for the nice comments about our bar.

Kind regards,
Berry Gerretsen

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Kruisherenhotel Maastricht

Address: Kruisherengang 19-23, 6211 NW Maastricht, The Netherlands
Region: The Netherlands > Limburg Province > Maastricht
Amenities:
Bar / Lounge Business Centre with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Romantic Hotel in Maastricht
#1 Luxury Hotel in Maastricht
#3 Business Hotel in Maastricht
Price Range: ₹ 14,333 - ₹ 29,952 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kruisherenhotel Maastricht 5*
Number of rooms: 60
Official Description (provided by the hotel):
Entrance of the Kruisherenhotel, an ancient monestary and church converted in a hotel and restaurant ... more   less 
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Also Known As:
Kruisherenhotel Maastricht Hotel Maastricht
Kruisherenhotel Hotel Maastricht
Maastricht Kruisherenhotel Hotel

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