We went there on Dec. 17, 2011. Maybe Maastricht is a big attraction during Christmas. I didn't know. What I do know is that there was NO hot water for the morning shower!! It's pretty horrible to have a cold shower in December. After this disappointment, we went for breakfast to get over it, then found out it's so overly crowded that we spent quite some time to find a table, and even after I put my plate full of food on the table, somebody else claimed the table after we went to get some drink... So we didn't have a table and we didn't have cutleries... In the meantime more people came in and we were in a highly competitive game -- Find a table!!! Besides, I'm mad because my plate of food was simply thrown away. The attitude of the waitress is rude. And the manager didn't control the flow of crowd which caused a very chaotic situation.
Even though the hotel room is OK, the cold shower and extremely chaotic breakfast together with some arguing left an unnecessarily ugly scar in our Christmas holiday... Apparently, this big hotel is not prepared for its claimed capacity. You never know when it's over its hot water capacity or breakfast capacity. So my suggestion is: don't stay there to be on the safe side.
- Official Description (provided by the hotel):
- The Novum Hotel ApplePark Maastricht offers Dutch comfort combined with elegance and comfort. The 165 rooms are functional, but stylishly furnished and have bath, shower and WC and cable TV. The hotel is located in picturesque surroundings on the edge of the historical center of the city. It offers 2 terraces, free Wi-Fi throughout the hotel, and all rooms include a flat-screen TV and extra long beds. A rich buffet breakfast is served in our breakfast restaurant. In our Dreamz restaurant we offer different dishes and beautiful wines seven days a week. ... more less
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- Also Known As:
- Golden Tulip Maastricht
- Maastricht Golden Tulip