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“Lousy value for money” 1 of 5 bubbles
Review of Four Points by Sheraton Sihlcity Zurich

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Four Points by Sheraton Sihlcity Zurich
Ranked #23 of 139 Hotels in Zurich
Certificate of Excellence
Singapore, Singapore
Level Contributor
33 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Lousy value for money”
1 of 5 bubbles Reviewed 28 February 2012

Living in Asia I was surprised how lousy the value for money in Zurich is. I don't mind paying CHF 250.- for a room per night, but expect an appropriate service for it. I was highly disappointed about the value-for-money at the Four Points in ZH during my 10-day stay there.

CHF 250.- per night
- no breakfast included
- gym is another CHF 25.- for a 2-hour use (!)
- parking slot is CHF 40.- per day
- no laundry on Sat and Sunday
- Swiss German was not spoken at reception

Not having a laundry bag in my room I asked twice to get one. Leaving my laundry in the room I was surprised coming back at night after a tough day at work finding the laundry still dirty in my room. Asking the reception how I should go to work next day I was told to hand in the shirt the coming day at nine in the morning and would get it back around lunch time... Staying ten days there I was highly disappointed about the service.

  • Stayed February 2012, travelled on business
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank gfelwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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562 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (55)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Sheffield, United Kingdom
Level Contributor
92 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
2 of 5 bubbles Reviewed 26 February 2012

Advertised as boutique but poor design is more appropriate. Wide corridor space would be better given to rooms and bathroom is another space waster.

Beware the gym where I went then found out when I left 25chf charge for the privilege !

Many better hotels in city so avoid

  • Stayed February 2012
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank RussS11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Riverside, CT
Level Contributor
32 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 bubbles Reviewed 22 February 2012

I stayed here because TA rated it #13 among all hotels in Zurich. But it's clearly not a business hotel:
PROS: 1) friendly staff; and 2) modern eclectic rooms (if you like frosted glass shower stalls that open directly into the room)
CONS: 1) far from downtown (10 minute cab ride from downtown area), 2) difficult to find (it's in a shopping mall and so cabs cannot drop you off at the front door); and 3) terrible internet speed (couldn't even conduct a Skype voice-only call due to fluctuations in internet speeds) -- was told they would need to call IT company "in the morning" because problems can only be resolved during business hours (are we still in the 1980s?).

Stayed February 2012, travelled on business
Helpful?
Thank jelarv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pune, India
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 bubbles Reviewed 18 February 2012

Definitely great location, nice and medium sized rooms. Close to business-and shopping-quarter Bahnhofstraße BUT the CUSTOMER SERVICE is PATHETIC!!!

Very disappointed with the whole experience, the Air-conditioning didn't work for the whole night, and if you open the windows it was too humid! We couldn't sleep the whole night even after calling them couple of times nobody did anything or changed the room till next day morning.

Even the Duty manager was very unapologetic ...extremely rude experience. Check-in at your own RISK!!!

Room Tip: no TIPS except for the Air-conditioning is functioning!
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  • Stayed June 2011, travelled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank Anuraag G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Geneva, Switzerland
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 17 January 2012

We spent 3 nights at the Four Points and loved it The room was huge and came with everything from a bath robe to a shoe horn! some of the things included in the room were; free internet, LCD tv with english channels, a massive bed, couch, stocked bar fridge and ridiculously big shower. The room was very modern too.
The area that the hotel is in is quite trendy with some nice shopping and places to dine.
The reception were really helpful in showing us how to get everywhere and there is a tram and bus stop less than 100m from the entrance to the hotel.
they have a gym and fitness area that we assumed was apart of the hotel...we were wrong. it cost us $55AUD for 2 of us to have up to a 2hr session. so just be aware of that.
The breakfast was great as it was included in our stay and includes bacon, eggs, pastries, fruit etc.
we would stay again as even though its a little further out of the city area there is more than ample public transport to get around and at any time of the day.
Zurich is a very expensive city so be prepared! make sure that you try and get into the Prime Tower. Its Zurich's largest building and on the 35th floor they have a lounge bar, bar & then the resturant. its only been open for 1 month and it is well worth waiting for a table next to the window in the bar. We loved it there and as its so new the staff there are right on the ball.

Room Tip: Its all good.
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  • Stayed January 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Daniel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Four Points by Sheraton Sihlcity Zurich

Property: Four Points by Sheraton Sihlcity Zurich
Address: Kalandergasse 1, Zurich 8045, Switzerland
Region: Switzerland > Canton of Zurich > Zurich
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#19 Luxury Hotel in Zurich
#24 Romantic Hotel in Zurich
#26 Business Hotel in Zurich
#46 Family Hotel in Zurich
Price range (per night): ₹ 12,729 - ₹ 25,659
Hotel Class:4 star — Four Points by Sheraton Sihlcity Zurich 4*
Number of rooms: 132
Official Description (provided by the hotel):
It is located in the heart of Zurich, on the grounds of the former paper mill and combines existing architecture with modern construction technology. The hotel is center of a microcosm with diverse restaurants, cafes, 80 shops, the largest multiplex cinema in Switzerland, an event location and office spaces. The 132 rooms, including eight junior suites and four senior suites, are air conditioned and offer convenient amenities and a design-oriented ambience. Classic, modern and charming: The Rampe Süd Restaurant with its carefully composed style is perfectly adapted to its surroundings in Sihlcity. The culinary duo Mario Rich & Tim Metzner create and interpret a surprising new way of international, national and regional classics with their team. The trendy furnished Urbano Bar & Lounge offers hotel guests and locals a wide range of cocktails and a special snack menu. Featuring eight partly combineable meeting rooms and a capacity for up to 450 delegates, the seminar hotel in Zurich Sihlcity is perfectly suited for your meeting in Zurich. All meeting rooms are air-conditioned, well-lit and equipped with state-of-the-art conference technology. HD Laser projectors allow to present in daylight and six 82 "Interactive Smart TVs provide a new interactive presentation experience. The new Smart Food concept guarantees a healthy and varied seminar food. ... more   less 
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Also Known As:
Four Points By Sheraton Sihlcity Zurich Hotel
4 Points By Sheraton Sihlcity Zurich
Four Points zürich
Four Points Sihlcity Zurich
Four Points Zurich
zürich Four Points

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