it was our first stay at the Zurich Hyatt Hotel. there is no doubt this is an excellent hotel. the staff is very nice and helpful, the rooms are large and very clean and the location is central yet quiet.
we of course agreed to pay the very high price, but we expected more for that high price. for everything you were asked to pay very high extras: breakfast is extra and so expensive that we took it in an outside cafe, internet price is prohibitive and there is no free amneties:no champagne upon arrival or in the evening, no coffee in the room etc.
i would recommend to the Hyatt Zurich management to be more generous towards their clients, it will help the hotel guests to feel better when paying the very high prices.More
- Free Wifi