We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Great for Business Trips.”
4 of 5 bubbles Review of Park Hyatt Zurich

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Park Hyatt Zurich
Ranked #9 of 138 Hotels in Zurich
Certificate of Excellence
Santiago, Chile
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Great for Business Trips.”
4 of 5 bubbles Reviewed 13 June 2012

High price. Super high price. Nice hotel with a terrible Gym. Weather on Zurich can be tricky, so a better Gym could be usefull. Location superb. Walking distance to the business district and to a nice lake.

  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Quilhunter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Park Hyatt Zurich, responded to this review, 9 July 2012
Dear Quilhunter

Thank you very much for staying at Park Hyatt Zurich and for taking the time to share your comments regarding your stay. Your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience for our guests.

We are glad that you took advantage of the good location and enjoyed the business district and the area around Lake Zurich. Please allow me to express my sincerest apologies for the fact that our gym failed to meet your expectations.

We hope you experience better weather next time you are in Zurich and we all hope that we will have the pleasure of welcoming you back to Park Hyatt Zurich again soon.

Sincerely,


Jacques L. Morand
General Manager
Park Hyatt Zurich
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

811 reviews from our community

Traveller rating
    595
    151
    37
    16
    12
See reviews for
115
247
63
290
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (60)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
LA
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 11 June 2012

The service is outstanding here. Our room was awesome (and finally I got to use a good hairdryer in Europe). The beds/ pillows are so comfortable. One minor note for ladies - the conditioner left my hair a knotted mess. Overall, this place is great!

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jenniferlpatrick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Park Hyatt Zurich, responded to this review, 9 July 2012
Dear Jenniferpatrick

We truly appreciate you taking the time to share your feedback. Your kind comments on TripAdvisor regarding your recent stay at Park Hyatt Zurich are an important channel for us to measure customer satisfaction and monitor our quality of service.

It is fantastic to hear that you enjoyed your stay at Park Hyatt Zurich and appreciated the room facilities and thank you for complimenting our staff. They are committed to service excellence and you can rest assured that your positive comments will motivate them to continue to strive for the maximum comfort and enjoyment of all our clients, which is our number one priority.

I sincerely apologise for the inconveniences you experienced with the conditioner during your stay. Your comment will be discussed with the department head and please be assured that we are most grateful to you for having taken the time to bring this matter to our attention.

We would be more than happy to welcome you back to Park Hyatt Zurich in the near future.

Sincerely,


Jacques L. Morand
General Manager
Park Hyatt Zurich
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brussels, Belgium
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 11 June 2012

This hotel is super pricey, but all in all it was worth it. Our room was large and the big bath tub/shower area could be opened up to the sleeping area by sliding shuttered doors. This made for a nice, open feeling and it was fun being able to watch tv from the tub.

Another big plus was that the room not only had black out curtains, but had a sun screen which could be raised and lowered with the touch of a button. We did this trip sans toddler in the hopes of sleeping a bit, and sleep we did! At 10:30 am, our room was black as night inspite of a nice sunny day outside. It was awesome :-)

The location couldn't be better. We had purchased a Zurich pass in antipication of taking the tram/trains/buses around, but everything, including the main train station and tourist sites, was an easy walk from the hotel.

The front desk staff was exceptionally helpful. They did our online flight check in and printed our boarding passes at no charge, gave really good restaurant recommendations, and even mapped out a mini walking tour for us, which was a lot of fun.

The only thing we didn't like, and my husband was so annoyed by it that he made me promise to deduct a full star, was that there was no coffee in the room. We called and asked, and they confirmed that the standard rooms don't come with instant coffee. What a shame to nickle and dime on something that is typically standard at even budget hotels!

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MasalaTravelBunny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Park Hyatt Zurich, responded to this review, 9 July 2012
Dear Masala Travel Bunny,

Please allow us to begin by extending our sincere appreciation for choosing our establishment for your weekend in Zurich and I am delighted to hear that you enjoyed your time with us. Your feedback on our facilities and services is extremely important to us as it allows us to continually monitor and improve our performance.

Thank you for sharing your detailed comments with us and other travellers about our room outlets, as well as the location of the hotel and our friendly and helpful staff. I am sure that your tips will be useful to future visitors!

We have also taken note of your comments about for the lack of a coffee machine and I would like to take this opportunity to apologise that we were unable to meet your expectations in this regard.

We hope that we will have the pleasure of welcoming you back to Park Hyatt Zurich again and that your next stay will be just as enjoyable as your last one.

Sincerely,


Jacques L. Morand
General Manager
Park Hyatt Zurich
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
78 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed 7 June 2012

We had a litlle "misunderstanding" ...
I do not want to enter into details but the bottom line: the management took it very seriously and they compensated us at our entire satisfaction. Issues may arise but the difference is how the hotel handels it: in this case it was perfect.
The room was great. Breakfast very nice.
We had a great time at the restaurant.
Well in the end, we really enjoyed our stay.
Deeply recomended for the quality of the hotel + the professionalism of the staff.

  • Stayed August 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank stephane f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Park Hyatt Zurich, responded to this review, 9 July 2012
Dear Stephane f,

I would like to thank you very much for your honest comments on TripAdvisor regarding your recent stay at the Park Hyatt Zurich.

Your feedback is truly valuable and important in operating our business and we consider it our duty to go above and beyond customer satisfaction at all times.

Please let us apologise once again for the misunderstanding that occurred on this occasion. We very much appreciate the fact that you gave us the chance to respond and improve and are glad we managed to meet your needs.

I am delighted to read that you enjoyed the room and we thank you for complimenting us on our food and beverage outlets. We will make sure that your compliments are forwarded to our team.

We do hope we will have the opportunity to welcome you back in the future and please do not hesitate to contact us.

Sincerely,


Jacques L. Morand
General Manager
Park Hyatt Zurich
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 30 May 2012

From the central train station, the Park Hyatt is a 10 min. taxi ride or a short tram ride away (if you have luggage take the taxi, if not, take the tram). The hotel is centrally located just a couple of blocks from the Bahnhofstrasse and the lake. A tram station is located 1 block away from the hotel. The boat launch for the lake steamers is just a couple of blocks walk. From this hotel it was easy to get around Zurich on foot, tram, boat, bus and train. The hotel staff is exceedingly friendly, always smiling and helpful. We had a standard room with a king size bed. The room was modern and quiet with a large shower and jacuzzi tub. A sliding door next to the tub could be opened as a sort of "window" into the bedroom. When it was open one could chat with someone in the bedroom or watch TV from the bath. The bathroom was still very private when the sliding door was closed. The breakfast buffet was included in our package and it was fantastic. They provided anything you could want for breakfast and would prepared eggs, bacon, sausage to order. This was our first visit to Zurich and the Park Hyatt was a good match for us.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MaxWildThings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PH_Zurich, General Manager at Park Hyatt Zurich, responded to this review, 7 June 2012
Dear Guest,

First of all I would like to thank you for having taken the time to write your comments on Tripadvisor.
Your feedback with regard to our environment and services is very important to us and allows us to continually monitor and improve our services.

We have noted your kind comments about our room outlets and the attentive service, especially the friendly, efficient and smiling staff. I am delighted to receive such great feedback from our guests and it will give me great pleasure to communicate your kind remarks to the entire team.

Your comments about the overall service at Park Hyatt Zurich are incredibly motivating and I would like to thank you very much for them. The entire team appreciates your kind words and we would be more than happy to welcome you back to Park Hyatt Zurich in the near future.

Please do not hesitate to contact me should you have any questions or if we can be of any further assistance.

Sincerely,


Jacques L. Morand
General Manager
Park Hyatt Zurich
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Zurich hotels
Baur au Lac
#3 of 138 in Zurich
4.5 of 5 bubbles 631 reviews
Old Town
Widder Hotel
Widder Hotel
#2 of 138 in Zurich
5.0 of 5 bubbles 450 reviews
Old Town
Storchen Zurich
Storchen Zurich
#5 of 138 in Zurich
4.5 of 5 bubbles 706 reviews
Show Prices
Show Prices
Show Prices
Atlantis by Giardino
#1 of 138 in Zurich
5.0 of 5 bubbles 171 reviews
Zurich Marriott Hotel
#18 of 138 in Zurich
4.5 of 5 bubbles 695 reviews
The Dolder Grand
#4 of 138 in Zurich
4.5 of 5 bubbles 982 reviews
Show Prices
Show Prices
Show Prices

Been to Park Hyatt Zurich? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about Park Hyatt Zurich

Property: Park Hyatt Zurich
Address: Beethoven-Strasse 21, Zurich 8002, Switzerland
Phone Number:
Region: Switzerland > Canton of Zurich > Zurich
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#4 Family Hotel in Zurich
#4 Spa Hotel in Zurich
#5 Business Hotel in Zurich
#6 Romantic Hotel in Zurich
#9 Luxury Hotel in Zurich
Price range (per night): ₹ 29,553 - ₹ 45,744
Hotel Class:5 star — Park Hyatt Zurich 5*
Number of rooms: 138
Official Description (provided by the hotel):
Just a short walk from the shopping mile Bahnhofstrasse, business and financial district as well as Lake Zurich, right in the city centre of Zurich, sits the exclusive Park Hyatt Zurich. The 5 star luxury hotel features a warm ambience, spaciousness, modern architecture and contemporary art. The 138 generously-sized guestrooms and suites offer luxurious comfort and avant-garde communications technology, including high-speed Internet access and flat screens from Bang & Olufsen. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Hyatt Hotels Corporation, Expedia, Booking.com, Agoda and HotelQuickly so you can book your Park Hyatt Zurich reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Park Hyatt Zurich Hotel
Hyatt Hotel zürich
Hyatt Zurich
zürich Hyatt

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing