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“Lead hotel!”
Review of Park Hyatt Zurich

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Park Hyatt Zurich
Ranked #8 of 139 Hotels in Zurich
Certificate of Excellence
Montreal
Level Contributor
66 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“Lead hotel!”
Reviewed 25 December 2011

Amazing place, excellent service, interesting architecture!

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank port-au-persil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PH_Zurich, General Manager at Park Hyatt Zurich, responded to this review, 17 January 2012
Dear port-au-persil

Thank you very much for your kind comments on Tripadvisor regarding your recent stay at Park Hyatt Zurich. I am delighted to read that you enjoyed your time here with us.

Your feedback with regard to our facilities and services is extremely important to us and allows us to continually monitor and improve our services. In particular, thank you for your very positive comments regarding the excellent service. It will give me great pleasure to communicate your kind remarks to the entire team.

Our goal is to deliver this high quality of hospitality for every guest on every stay. We hope that we will have the pleasure of welcoming you back to Park Hyatt Zurich in the near future again.

Kindest Regards,


Kurt Straub
General Manager
Park Hyatt Zurich
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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824 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (62)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
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  • Any
English first
Walnut Creek, California
Level Contributor
40 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 22 December 2011

My wife and I stayed here one night before returning to the USA. We were at the end of our mini vacation to celebrate our anniversary and the staff at the hotel couldn't be more helpful. When we arrived they provided us with a bottle of champagne in our room. The staff were very attentive and professional. The location was ideal for walking around the city as it was close to the "old" city. Would highly recommend this hotel for anyone passing thru Zurich.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank biggerbettertennis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PH_Zurich, General Manager at Park Hyatt Zurich, responded to this review, 17 January 2012
Dear Guest

I would like to thank you very much for your kind and thoughtful comments on Tripadvisor regarding your recent visit to Park Hyatt Zurich.
Your feedback with regard to our facilities and services is extremely important to us and allows us to continually monitor and improve in our services.

Comments such as yours that compliment our friendly staff and helpful service encourage them further to reach new goals and objectives.

I am glad to hear that they have earned your praise by exceeding your expectations. They are committed to service excellence and rest assured that your positive comments will motivate them to continue to strive for the comfort and enjoyment of all our clients, which is number one priority.

We are delighted that you and your wife enjoyed your anniversary and the entire stay at our hotel and that the location was ideal for your excursions.

I hope that our distinctive service will tempt you to return and stay at Park Hyatt Zurich in the future again.

Sincerely,

Kurt Straub
General Manager
Park Hyatt Zurich
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hyderabad, India
Level Contributor
61 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 18 November 2011

The hotel was close to the financial district and within 7-10minutes of the shopping area.
The rooms were very comfortable, bathroom spacious and well equipped.
A surprisingly busy bar on the street level and was told that it is very popular among the locals as well. It was not hard to figure out why. The bar was exquisite and actually served the rarest of single malt whiskeys!

A great place for businessmen or even a conference/board meeting!

  • Stayed September 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank scrutineyes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PH_Zurich, General Manager at Park Hyatt Zurich, responded to this review, 24 November 2011
Dear Guest

Thank you very much for your kind note on tripadvisor regarding your recent stay with us.

I am delighted to read that you enjoyed your stay at Park Hyatt Zurich very much, pointing out the comfortable and well-equipped rooms and our ONYX bar. We are pleased to learn that the exclusive variety of spirits that we serve in ONYX Bar exceeds your expectations, and it is our pleasure to hear that you enjoyed our rare single malt whisky selection.
It is always a special treat to receive good feedback from our guests.

Thank you once again for your positive comments, and we hope to welcome you back to Park Hyatt Zurich very soon.

Sincerely,

Kurt Straub
General Manager
Park Hyatt Zurich
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Abu Dhabi, United Arab Emirates
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 15 November 2011

Great upscale modern hotel that's a 2 minute walk to Bahnhofstrasse shopping road and Lake Zurich. Staff are courteous and extremely professional. Good F&B selection on the premises with a nice lobby bar, another bar with an outdoor area, and a restaurant with really good food. The rooms are modern with Bang & Olufsen entertainment system, heavenly beds, spacious bathrooms with rain shower and bathtub. Valet parking available + taxis always available. The gym was not yet fully functioning, but we were given passes to a gym that's close by. You need something done like buying train tickets, the staff will do it for you, making everything really hassle free for you. Great time at this hotel. One tip. there are no "rooms with views".

  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ZTA87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PH_Zurich, General Manager at Park Hyatt Zurich, responded to this review, 22 November 2011
Dear Guest,

Thank you very much for your kind notes regarding you recent stay with us, and I am very pleased to read that you liked the Park Hyatt Zurich so much.

I am especially delighted to read that you enjoyed our facilities and especially the nice selection of food and beverage concepts that we offer in our restaurant, lounge and bar. In particular thank you for your very kind remarks regarding our staff and mentioning the fantastic service you experienced.

We do apologise sincerely for this unforeseen happening you experienced during your stay, and thank you again for your understanding. Be assured that during your next stay you will be able to experience a completely operational gym at "SPA Olympus" once again.

It is your continued support and loyalty as customers that make us proud of the work we do and we look forward to warmly welcoming you back to Park Hyatt Zurich in the near future.


Sincerely,

Kurt Straub
General Manager
Park Hyatt Zurich
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Costa Mesa, California
1 review
Reviewed 11 November 2011

We stayed here for on night. The service from the minute you walk in the door was incredible! Very luxurious and definitely get what you pay for. Unforgettable experience at an amazing time in Zurich last December. Absolutely number 1 choice if we ever return to Zurich! The Lounge is also really nice, and fun!

  • Stayed December 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Monica Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PH_Zurich, General Manager at Park Hyatt Zurich, responded to this review, 22 November 2011
Dear Guests,

Thank you for having taken your time to write a comment regarding your recent stay at Park Hyatt Zurich in "Tripadvisor".

I am delighted to read that you had a fantastic time and thank you for your very positive comments regarding our service. We are very pleased that your expectations were exceeded and you experienced our lounge as a fantastic place to be.

Feedback such as yours is always well received and can only help further motivate our employees to continue to offer outstanding service to all our customers and encourage them to reach new goals and objectives. As we all know, a little bit of recognition goes a long way and more than anything recognises the good work that they are doing.

We are looking forward to warmly welcoming you back to Park Hyatt Zurich again in the future.

Sincerely,

Kurt Straub
General Manager
Park Hyatt Zurich
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Park Hyatt Zurich

Property: Park Hyatt Zurich
Address: Beethoven-Strasse 21, Zurich 8002, Switzerland
Region: Switzerland > Canton of Zurich > Zurich
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#4 Family Hotel in Zurich
#4 Spa Hotel in Zurich
#5 Business Hotel in Zurich
#6 Romantic Hotel in Zurich
#8 Luxury Hotel in Zurich
Price range (per night): ₹ 30,189 - ₹ 51,975
Hotel Class:5 star — Park Hyatt Zurich 5*
Number of rooms: 138
Official Description (provided by the hotel):
Just a short walk from the shopping mile Bahnhofstrasse, business and financial district as well as Lake Zurich, right in the city centre of Zurich, sits the exclusive Park Hyatt Zurich. The 5 star luxury hotel features a warm ambience, spaciousness, modern architecture and contemporary art. The 138 generously-sized guestrooms and suites offer luxurious comfort and avant-garde communications technology, including high-speed Internet access and flat screens from Bang & Olufsen. ... more   less 
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Also Known As:
Park Hyatt Zurich Hotel
Hyatt Hotel zürich
Hyatt Zurich
zürich Hyatt

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