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Park Hyatt Zurich
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Savings alert! 17% below average rates

The price you found is 17% lower than this hotel's average rate of US$ 128/night.

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Reviews (1,007)
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All reviewsonyx barpark suitelobby loungeroom servicerain showera wonderful stayluxury hotelrooms are largebusiness hotelexcellent hotelrestaurant staffold townstandard roomnespresso machinethe main shopping streetcentral locationbaur au lac
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658 - 663 of 1,007 reviews
Reviewed 22 December 2011

My wife and I stayed here one night before returning to the USA. We were at the end of our mini vacation to celebrate our anniversary and the staff at the hotel couldn't be more helpful. When we arrived they provided us with a bottle of champagne in our room. The staff were very attentive and professional. The location was ideal for walking around the city as it was close to the "old" city. Would highly recommend this hotel for anyone passing thru Zurich.

  • Stayed: December 2011, travelled as a couple
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Thank biggerbettertennis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PH_Zurich, General Manager at Park Hyatt Zurich, responded to this reviewResponded 17 January 2012

Dear Guest

I would like to thank you very much for your kind and thoughtful comments on Tripadvisor regarding your recent visit to Park Hyatt Zurich.
Your feedback with regard to our facilities and services is extremely important to us and allows us to continually monitor and improve in our services.

Comments such as yours that compliment our friendly staff and helpful service encourage them further to reach new goals and objectives.

I am glad to hear that they have earned your praise by exceeding your expectations. They are committed to service excellence and rest assured that your positive comments will motivate them to continue to strive for the comfort and enjoyment of all our clients, which is number one priority.

We are delighted that you and your wife enjoyed your anniversary and the entire stay at our hotel and that the location was ideal for your excursions.

I hope that our distinctive service will tempt you to return and stay at Park Hyatt Zurich in the future again.

Sincerely,

Kurt Straub
General Manager
Park Hyatt Zurich

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 November 2011

The hotel was close to the financial district and within 7-10minutes of the shopping area.
The rooms were very comfortable, bathroom spacious and well equipped.
A surprisingly busy bar on the street level and was told that it is very popular among the locals as well. It was not hard to figure out why. The bar was exquisite and actually served the rarest of single malt whiskeys!

A great place for businessmen or even a conference/board meeting!

  • Stayed: September 2011, travelled on business
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1  Thank scrutineyes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PH_Zurich, General Manager at Park Hyatt Zurich, responded to this reviewResponded 24 November 2011

Dear Guest

Thank you very much for your kind note on tripadvisor regarding your recent stay with us.

I am delighted to read that you enjoyed your stay at Park Hyatt Zurich very much, pointing out the comfortable and well-equipped rooms and our ONYX bar. We are pleased to learn that the exclusive variety of spirits that we serve in ONYX Bar exceeds your expectations, and it is our pleasure to hear that you enjoyed our rare single malt whisky selection.
It is always a special treat to receive good feedback from our guests.

Thank you once again for your positive comments, and we hope to welcome you back to Park Hyatt Zurich very soon.

Sincerely,

Kurt Straub
General Manager
Park Hyatt Zurich

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 November 2011

Great upscale modern hotel that's a 2 minute walk to Bahnhofstrasse shopping road and Lake Zurich. Staff are courteous and extremely professional. Good F&B selection on the premises with a nice lobby bar, another bar with an outdoor area, and a restaurant with really good food. The rooms are modern with Bang & Olufsen entertainment system, heavenly beds, spacious bathrooms with rain shower and bathtub. Valet parking available + taxis always available. The gym was not yet fully functioning, but we were given passes to a gym that's close by. You need something done like buying train tickets, the staff will do it for you, making everything really hassle free for you. Great time at this hotel. One tip. there are no "rooms with views".

  • Stayed: October 2011, travelled on business
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Thank ZTA87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PH_Zurich, General Manager at Park Hyatt Zurich, responded to this reviewResponded 22 November 2011

Dear Guest,

Thank you very much for your kind notes regarding you recent stay with us, and I am very pleased to read that you liked the Park Hyatt Zurich so much.

I am especially delighted to read that you enjoyed our facilities and especially the nice selection of food and beverage concepts that we offer in our restaurant, lounge and bar. In particular thank you for your very kind remarks regarding our staff and mentioning the fantastic service you experienced.

We do apologise sincerely for this unforeseen happening you experienced during your stay, and thank you again for your understanding. Be assured that during your next stay you will be able to experience a completely operational gym at "SPA Olympus" once again.

It is your continued support and loyalty as customers that make us proud of the work we do and we look forward to warmly welcoming you back to Park Hyatt Zurich in the near future.


Sincerely,

Kurt Straub
General Manager
Park Hyatt Zurich

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 November 2011

We stayed here for on night. The service from the minute you walk in the door was incredible! Very luxurious and definitely get what you pay for. Unforgettable experience at an amazing time in Zurich last December. Absolutely number 1 choice if we ever return to Zurich! The Lounge is also really nice, and fun!

  • Stayed: December 2010, travelled with friends
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Thank Monica Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PH_Zurich, General Manager at Park Hyatt Zurich, responded to this reviewResponded 22 November 2011

Dear Guests,

Thank you for having taken your time to write a comment regarding your recent stay at Park Hyatt Zurich in "Tripadvisor".

I am delighted to read that you had a fantastic time and thank you for your very positive comments regarding our service. We are very pleased that your expectations were exceeded and you experienced our lounge as a fantastic place to be.

Feedback such as yours is always well received and can only help further motivate our employees to continue to offer outstanding service to all our customers and encourage them to reach new goals and objectives. As we all know, a little bit of recognition goes a long way and more than anything recognises the good work that they are doing.

We are looking forward to warmly welcoming you back to Park Hyatt Zurich again in the future.

Sincerely,

Kurt Straub
General Manager
Park Hyatt Zurich

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 November 2011

always a great and very professional and helpful team.
I've stayed twice in the past and was amazed by the "cosmopolitan" style of the property. Great rooms with an excellent shower, very comfortable beds although the floors lack of some personality. I deelply recommend to try the fitness facilities which are packed with high level features. The hit is the breakfast and the Onyx bar, the place to be at night when the temperature of Zurich goes definitely up.

  • Stayed: October 2011, travelled on business
    • Service
Thank ludwig1827
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PH_Zurich, General Manager at Park Hyatt Zurich, responded to this reviewResponded 22 November 2011

Dear Guest,

First of all I would like to thank you for your recent stay at the Park Hyatt Zurich and for having taken the time to share your valuable comments with us. Your feedback with regard to our facilities and services is extremely important to us and allows to continually monitor and improve in our services.

I was extremely pleased to read that you find our hotel style very cosmopolitan and that you enjoyed your stay with us in general, especially the Onyx Bar in the evening where the Zurich scene meets for after work drinks. Thank you for commenting positively about our facilities as well as the nice breakfast buffet in our Lounge. You also mentioned our gym, where we are currently reviewing some of the facilities so we hope that during your next stay you will feel even more impressed. It makes me feel especially proud to read that your experience of our staff was very professional and helpful. It will give me great pleasure to communicate your kind remarks to my entire team.

We would all be very pleased to welcome you back to Park Hyatt Zurich in the near future. In the meantime please do not hesitate to contact us if we can be any further assistance to you.

Sincerely,

Kurt Straub
General Manager
Park Hyatt Zurich

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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