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All reviews washing machine living room full kitchen breakfast served in room dining table great apartment one bedroom apartment train station old town each morning serviced apartment junior suite main station small kitchen river view great place to stay home away from home
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Reviewed 6 December 2017 via mobile

Part of our Europe trip we stayed at Zurich for 3 nights. Ema Hotel and Suites was a very good choice for the price and location.

We selected the Executive Suite (65 sq.m). The Hotel itself was very nice with spacious lobby and ample sitting area. The reception staff was very helpful in promptly checking us in and giving us proper intro to the different aspects of the hotel as it was in fact more like serviced apartment/residence than a hotel itself. Reception staff were available not more than 10 pm. Breakfast was included and served at our suites. Breakfast menu was adequate enough.

Rooms were big with a combined Living and Dining room which included a guest toilet and the bedroom was separate.

Electronically operated louvers outside the window was a novelty specially for the kids. Tram stop was just opposite the hotel. The train station was also very nearby.

Lifts were operated by inserting a key beside the concerning room number rather than a proximity card.

Room keys were also like the old fashioned keys rather than proximity cards.

There was washing machine in the suite with coffee machine with pods. Iron table was provided. There was a vending machine on the ground level dispensing soft drink, water, tidbits. Just a small blip on their room service quality as we left the used coffee cup beside the washing sink it was left as it is after the cleaning service was done. We didn’t bother complaining.

It looked more homely than a hotel. Time stopped at this beautiful city. I would definitely be back here if in Zurich.

Stayed: September 2017, travelled with family
Thank shezad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Urs S, General Manager at EMA House Hotel Suites, responded to this reviewResponded 8 December 2017

Hello Shezad!
Thank you very much for your lovely and comprehensive report on your family stay at the newly designed and fully airconditioned EMA House Hotel Suites. We are delighted to read that you felt at home with us and that you percieved your stay as a homely situation allowing you to rest and relax after a busy day. We would be delighted to welcome you some other time again.
Urs Schaerer, Director

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Reviewed 6 December 2017

I've stayed at various EMA House serviced flats, but recently at the property on Florastrasse for the first time. The location is excellent -- it is close to the lake, and near many useful shops (including supermarkets) and restaurants. It is only steps away from a tram line that runs through the center of the city to the main railway station, but it only takes 10-15 minutes to walk to the city center. Our flat was well furnished, with an updated bathroom and kitchen -- and very quiet. There was even a small terrace (though we didn't use it in November). Highly recommended!!

Room Tip: A perfect location for a family vacation or for a business trip.
  • Stayed: November 2017, travelled as a couple
    • Value
    • Service
Thank Fred S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Urs S, General Manager at EMA House Hotel Suites, responded to this reviewResponded 7 December 2017

Hello Fred!
Thank you very much for your lovely review about your stay at an EMA House Serviced Apartment. Even though your feed-back does not refer to a stay at our flagship EMA House Hotel Suites, we are of course very happy that you repeatedly enjoyed the comfort and the services at different EMA House properties in Zurich. We are looking Forward to welcome you soon again.
Urs Schaerer, Director

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Reviewed 4 December 2017

This facility is a great place to stay. It is near the train and bus stations and the old town with all of the restaurants and shops you could want. It is secure, has great views, is clean, spacious and has great breakfasts.Go for a suite to really get the most value for your money.
We highly recommend the EMA House!

Stayed: November 2017, travelled as a couple
Review collected in partnership with this hotel
Thank allen_skip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Urs S, General Manager at EMA House Hotel Suites, responded to this reviewResponded 5 December 2017

Hello Allen_Skip!
Thank you very much for your kind recommendation to other travellers. We are very glad that you spent an enjoyable and memorable time at the newly designed and fully air-conditioned EMA House Hotel Suites. Please visit us soon again.
Urs Schaerer, Director

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Reviewed 30 November 2017

The room was beautiful and much bigger than expected. The bed was very comfortable as well! Breakfast was a delight and there were a lot of options to choose from. The hotel was about 10/15 minutes from the central station. I would recommend EMA hotel suites.

Stayed: November 2017, travelled solo
Review collected in partnership with this hotel
Thank Amy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Urs S, General Manager at EMA House Hotel Suites, responded to this reviewResponded 1 December 2017

Hello Amy!
Thank you very much for your recommendation. We are very pleased that you had a comfortable and memorable stay at the newly designed and fully air-conditioned EMA House Hotel Suites. Great that you enjoyed our very private room service breakfast with it's choice from a variety of items. Please visit us some other time again.
Urs Schaerer, Director

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Reviewed 29 November 2017

Would deifinitely come back again if I visit Zürich again !! Amazing location, amazing spacious room and sitting area, kitchen equipped with everything you need and laundry machine too ! Price is really good for that type of service and appartment.

Stayed: November 2017, travelled as a couple
Review collected in partnership with this hotel
Thank meerahamad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Urs S, General Manager at EMA House Hotel Suites, responded to this reviewResponded 1 December 2017

Hello Meerahamad!
We are delighted that you spent a comfortable and memorable time at the newly designed and fully air-conditioned EMA House Hotel Suites. Many of our guests - like you - indeed appreciate our guest facilities in our Executive Residential Suites like a fully equipped kitchen, washer/dryer etc. which make life so much easier when travelling. We are looking forward to welcome you soon again.
Urs Schaerer, Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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