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“God value, great breakfast.”
4 of 5 bubbles Review of Swissotel Zurich

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Swissotel Zurich
Ranked #38 of 138 Hotels in Zurich
Canada
Level Contributor
51 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
“God value, great breakfast.”
Reviewed 19 March 2012

This was my second visit to the hotel. Always great value for the stay. The location leaves something to be desired, but you can easily catch the electric tram to the old city and lake.

•, The bell staff are very helpful at arrival.
•, Starbucks in the lobby.
•, Rooms are modern and comfortable.
•, In room tassimo-style coffee maker.
•, Semi stocked mini bar.
•, My standard room had only a shower (no bath).
•, Desk staff are a little slow and oblivious to waiting customers.
•, Internet is overpriced CHF 30 per day. Go to the lobby and use the Starbucks acces point.
•, Check out the Sunday market in the square. Amazing.
•, Apparently a great pool on the 31st floor. Never made it that far.
•, Lobby bar closes too early (midnight).
•, Good selection of EN newspapers FT and Intl. Herald Tribune at Guest Services.
•, Three or four English channels on the cable.
•, Breakfast restaurant amazing. Multiple stations of juice bar, cereal and grains, hot mains and accompaniments and more. That alone is worth CHF30

Room Tip: Grab your internet from Starbucks.
See more room tips
  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank markmccauley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swissotel_Zurich, General Manager at Swissotel Zurich, responded to this review, 21 March 2012
Dear Mr. McCauley

Thank you very much for your detailed feedback. I am glad to read that you have already visited our hotel for the second time. You seem to enjoy your stay with us and our breakfast surely is a great start into a new day. Thank you again for the positive feedback.

Sunny greetings to Chicago,
Marc
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,131 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (288)
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English first
Chicago
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 16 March 2012

good location for overnight stay, midway between airport and town by train. Excellent breakfast buffet. Clean, comfortable and functional rooms. Railway station directly across from hotel, so is the tramway that goes to town. Curteous staff.

  • Stayed October 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank appleNYC31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swissotel_Zurich, General Manager at Swissotel Zurich, responded to this review, 19 March 2012
Dear guest

Thank you very much for your positive feedback. You obviously enjoyed your stay with us and I am glad that you had such a good experience with us.

Sending you greetings to Chicago,
Marc
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
istanbul
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 14 March 2012

The hotel is just too average. Located in a rather dull neighborhood, far from the centre yet easy to reach by tram leaving from the stop just accross the hotel,very small rooms with a view of the industrial part of the city and lacking design and aesthetics in all respects.I also think facility pictures of the hotel are deceiving as the gym centre was super small (rather claustrophobic) and the pool on top floor was not attractive at all....Oh and the AC is one of the noisiest ever! and I had some high prior expectations both due to reviews and also because SwissHotels in Istanbul and Ankara were far too good.Zurich Hotel was nothing comparable.Breakfast is above the average and staff are outstandingly courteous and helpful.But is that enough? I don't think so.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank fussytraveller-ist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swissotel_Zurich, General Manager at Swissotel Zurich, responded to this review, 16 March 2012
Dear guest

Thank you for providing us with your thoughts about your recent stay with us. I am sorry to learn that the location and appearance of the hotel were not satisfying for you. However I am pleased that our staff left a good impression on your mind.

Sunny greetings from Zurich to Istanbul,
Marc
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Medellin, Colombia
Level Contributor
47 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 13 March 2012 via mobile

Swissotel in Zürich is an excellent hotel that provides warm, cozy and clean accomodations.
Breakfasts were awesome and the pool, located on the top of the hotel was very cool. Depending on the weather, you can see the Alps from there.

Swissotel is strategically located in front of a train and bus stations providing transport solutions for the guests.

Behind the hotel there's a little square with a very cool bar to hang out.

Beds were very comfortable and rooms are tidy, TV kind of sucks due to the channels included.
There is a Starbucks on the first floor where you can get free wi-fi because the one provided by the hotel is not free.

Hotels need to understand that no wi-fi means no business.

Prices are kind of high, like in every good hotel in Zürich.

Overall, pretty good experience. Totally recommended if you don't care about spending some bucks but hey! You are in Zürich, nothing is cheap there.

Stayed September 2011
Helpful?
2 Thank neocmjc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swissotel_Zurich, General Manager at Swissotel Zurich, responded to this review, 14 March 2012
Dear guest

I would like to thank you for your positive comment about your stay with us in September. Your opinion is highly valuable and we will take a closer look at internet rates.

Sending you best wishes to Columbia,
Marc
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
91 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 13 March 2012

I really enjoyed my stay at Swissotel. Great view from the window towards south, you can see hills South of Zürich, beautiful weather scenery etc. Rooms were very clean. I extremly appreciated the Nespresso machine in the room. Unfortunately it was not cleaned from last guest but service personell took immediate action to resolve. Also being so close to the train Station, City and Airport is fantastic. The Hotel is really great Thanks.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank socrates-junior
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swissotel_Zurich, General Manager at Swissotel Zurich, responded to this review, 14 March 2012
Dear guest

I appreciate your positive feedback. You seem to have enjoyed your stay and I would be happy to welcome you back soon for another Nespresso.

Sunny greetings from Zurich,
Marc
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Swissotel Zurich

Property: Swissotel Zurich
Address: Schulstrasse 44, Zurich 8050, Switzerland
Phone Number:
Region: Switzerland > Canton of Zurich > Zurich
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Family Hotel in Zurich
#22 Business Hotel in Zurich
#28 Romantic Hotel in Zurich
#30 Luxury Hotel in Zurich
Price range (per night): ₹ 7,839 - ₹ 16,845
Hotel Class:4.5 star — Swissotel Zurich 4.5*
Number of rooms: 347
Official Description (provided by the hotel):
Zurich’s tallest luxury hotel, Swissotel Zurich is ideally located close to Zurich’s business, cultural, shopping and entertainment areas and just 5km from both Zurich Airport and Zurich’s city centre. The 347 contemporary rooms and suites reflect an elegant & modern style, featuring panoramic views of Zurich and the superb Swiss Alps. You’ll enjoy a full range of leisure facilities such as the Amrita Spa & Fitness centre, which offers invigorating treatments and has a spectacular rooftop infinity pool. Meet friends or colleagues for cocktails at Le Muh Bar; enjoy fine dining at Restaurant Le Muh privé and creative Swiss meals at Le Muh léger. Swissotel Zurich’s Convention Centre is the perfect setting for any event or conference and caters for up to 1000 participants. All rooms are non-smoking. ... more   less 
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Also Known As:
Swissotel Zurich zürich
Swissotel Zurich Hotel zürich

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