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All reviewsold towngreat locationsmall hotelwithin walking distancehardwood floorswelcome drinktram stopeach morningbreakfast roomfront desk staffcentral locationhighly recommend this hotelcorner roomrooms are moderndefinitely stay here againlimmat riveryogurt
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Reviewed 9 August 2017

Stayed here for a long weekend. Perfectly located in the old town of Zurich, it is in the center between lots of restaurants, close to the lake.
Great service, very nice room, good breakfast and felt right at home from the moment we walked in.

Room Tip: ask for higher up (quieter)
  • Stayed: June 2017, travelled with family
    • Location
    • Rooms
    • Service
1  Thank Veit M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helmhaus, Front Office Manager at Hotel Helmhaus, responded to this reviewResponded 17 August 2017

Grüezi Veit M

Thank you for having been our guest and for appreciating our location, the comfort of the room as well as the service provided.
Just last year we have added to each room larger HD tv screens with 160 national and international radio and tv channels and easy-to-use touchpads with free-of-charge internet access, international and national newspapers and magazines. And our tasty Swiss breakfast buffet comes with hot and cold, mostly Swiss delicacies from local farmers and companies, partially self-made.
It is a pleasure to read that you experienced the “home away from home” feeling we want to give to each of our guests, and we hope will see you again in the future. And by booking directly on our homepage returning guests will receive a reduction on our daily rates. The promotional code for this we are happy to provide upon request.

We wish you all the best. Your Helmhaus Management Team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2017

Room: very comfortable, neat and tidy, bathroom: excellent. Very good breakfast plenty of cold cuts, cheeses, fruits, bread, crossiants and so on, craft jam, jelly and marmalade, yogurt, milk, espresso coffee. Reception staff: excellent, very helpful, always attentive, solicitous, thoughtful and courteous.

  • Stayed: July 2017, travelled solo
    • Sleep Quality
    • Rooms
    • Service
Thank Osmar C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helmhaus, Front Office Manager at Hotel Helmhaus, responded to this reviewResponded 17 August 2017

Grüezi Osmar C

Thank you for having been guest to the Hotel Helmhaus and for sharing your positive opinion with other travelers and us. It is nice to read that you so positively remember the friendliness of our team members as well as the delicious Swiss breakfast buffet. For our Swiss breakfast we offer to our guests mostly Swiss and regional products of high quality so they can get a taste of Swiss specialities.
And extensive renovations and investments over the past years, i.e. easy-to-use touchpads in each room, large HD-tv screens, sound-proof windows and hygienic hard wooden floors are intended to make our guests’ stays even more comfortable.

We wish you all the best! Your Helmhaus Management Team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 August 2017

We stayed for 3 nights recently and were very pleased with our stay. Magie greeted us with a glass of delicious white wine and checked us in quickly. Our room was very nice with plenty of space. A big treat was the shower in the bathroom...no tub to contend with!!
Breakfast was very good. The location is excellent and we were able to walk to most places. The real treat was the staff, always willing to help with directions, reservations, restaurant suggestions and advice. Marie was especially helpful. We would certainly stay here again.

  • Stayed: July 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank yoeddie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helmhaus, Front Office Manager at Hotel Helmhaus, responded to this reviewResponded 17 August 2017

Grüezi yoeddie

Thank you for your 3 nights' stay at the smallest and most centrally located 4-Star hotel in Zürich. It is a pleasure to learn that we could convince you with the “home away from home”-feeling we want to provide for our guests. Especially the friendliness of the team is a factor which makes a big difference and which is an important factor for most guests.
Your special compliment about our colleague Magie has been duly shared with her.
It would be a pleasure to be your host again for your next stay, and for returning guests we offer a reduction for reservations on our homepage. The promotion code we are happy to provide upon request.

We wish you all the best and we look forward to seeing you again in the future! Your Helmhaus Management Team.

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Reviewed 30 July 2017 via mobile

The welcoming was warm and helpful. We got all the information we needed, for a two days stay.
The room was very good, breakfast as well and the location - excellent. A few meters to the old city and nice boutiques. We will come again.

Stayed: July 2017, travelled with family
Thank ZoharL30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helmhaus, Front Office Manager at Hotel Helmhaus, responded to this reviewResponded 17 August 2017

Grüezi Zohar L

Thank you for having been guests to the Hotel Helmhaus and for sharing your positive opinion with other travelers and us. It is nice to read that you so positively remember the helpfulness and recommendations from our team members as well as the hotel’s location.
It would be nice to welcoming you again in the future, and with the promotional code given upon check-out returning guests will receive an exclusive 10% discount on all rates for their next stay with us.

We wish you all the best! Your Helmhaus Management Team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 July 2017

very pleasant hotel ,clean and tidy and great central location
our room was comfortable (bath room too small but functional)
breakfast was rich including coffee eggs & bacon a nespresso
machine in the loby and once again location is wonderfull close to the water to the center for shopping Banhoff ext. located near many watch shops.

  • Stayed: July 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank Amos R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helmhaus, Leiter Front Office at Hotel Helmhaus, responded to this reviewResponded 27 July 2017

Grüezi Amos R

Thank you for your stay at the smallest and most centrally located Four-Star hotel in Zurich. It is nice to know that you found our hotel pleasant and comfortable. The location indeed encourages to explore the city by foot, and the mostly Swiss products, high quality from local farmers and companies give our guests a little taste on Swiss delicacies.

We wish you all the best, your Helmhaus Management Team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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