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“HOTEL EXCELLENT LOCATED, WITH A CHARMING ATMOSPHERE AND VERY PROFESSIONAL STAFF”
Review of Hotel Helmhaus

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Hotel Helmhaus
Ranked #10 of 137 Hotels in Zurich
Certificate of Excellence
Reviewed 8 June 2017

The staff, fantastic and very helpful
The room, cozy and nice
Breakfast, very good
The facilities (TV, Wifi, etc.), modern and practical
The jubicación: ideal in the heart of the old town
In summary = Excellent experience

Room Tip: The room 14 was wonderful
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  • Stayed: June 2017, travelled with family
    • Value
    • Rooms
    • Service
2  Thank Toni P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helmhaus, Leiter Front Office at Hotel Helmhaus, responded to this reviewResponded 21 June 2017

Grüezi Toni P

Thank you for having been guest to our Hotel Helmhaus. We are delighted to know that you found your stay at our hotel in summary an excellent experience. Giving our guests a hassle-free time is what our team aims at with the services and amenities provided. Free highspeed wifi, easy-to-use touchpads, large HD-tv screens as well as a tasty Swiss breakfast buffet are intended to make our guests‘ stays enjoyable and make them „feel home away from home“.

We wish you all the best. Your Helmhaus Management Team.

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43 - 47 of 890 reviews

Reviewed 8 June 2017

We spent 2 nights at the Helmhaus which was ideally located for frequent excursions to the Old Town area and close to the river for evening walks, and the tram stop.
The hotel is very clean, has a wonderful breakfast and is very quiet, we never heard anyone else in the hallway coming in or out. We will stay again if we are fortunate enough to return to Switzerland in the future. The staff were all very friendly and welcoming .

Room Tip: Ask for a superior room which has more space and nice closets for your things so you don't have...
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  • Stayed: June 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
2  Thank cpd9339
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helmhaus, Leiter Front Office at Hotel Helmhaus, responded to this reviewResponded 21 June 2017

Grüezi cpd9339

Thank you for spending 2 nights at our Hotel Helmhaus Zurich. We are delighted to know that with our high quality facility in the boutique hotel style as well as the service of our team members we have contributed to a good time of yours in Zurich. And when you return the next time our team will again be there to help you with recommendations and hints for an enjoyable stay.
All our renovated rooms feature i.e. touchpads, large HD televisions with 160 radio and tv channels, individually adjustable air conditions and comfortable Swiss mattresses besides the sound-proof-windows.
Your compliments about our team members have been duly shared with them.

It would be nice to welcoming you back our historical yet modern Hotel Helmhaus Zurich, and with the promotional code given upon check- out returning guests will receive an exclusive 10% discount on all rates for their next stay with us.

We wish you all the best. Your Helmhaus Management Team.

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Reviewed 5 June 2017

Stayed 2 nights on business trip. Hotel about 15 mins walk from main station or can use tram. Staff friendly and welcoming glass of white wine appreciated. Room good size and comfortable but on hot side over night. Good size bathroom with adequate toiletries and towels. Downside (like too many hotels) no tea or coffee making facilitates in room. Breakfast very good with adequate choice and replenished by friendly waitress - not sure about leaf tea in small teapot with strainer -nice idea but couldn't get a strong cuppa!

  • Stayed: June 2017, travelled on business
    • Location
    • Rooms
    • Service
2  Thank Jodian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helmhaus, Leiter Front Office at Hotel Helmhaus, responded to this reviewResponded 21 June 2017

Grüezi Jodian

Thank you for your stay at the smallest and most centrally located Four-Star hotel in Zurich. It is a pleasure to know that you especially appreciated the friendliness of our team members as well as the local Swiss white whine from Zurich City as our welcome drink.
Indeed coffee and tea facilities are not pre-set in the rooms but we offer them, and they can be requested from our 24/7 front desk at any time. We would have been happy to bring you the complete setup.
Your compliment about the service and friendliness of our colleague at breakfast has been duly passed on.

We wish you all the best. Your Helmhaus Management Team.

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Reviewed 5 June 2017

My husband and I look for hotels that offer very clean rooms, WiFi, an elevator and air-conditioning. Hotel Helmhaus offers these and more. The staff is friendly and accommodating. Housekeeping is perfection. Breakfast is very good, and location is great for shopping and sightseeing. Our room was small, but we are accustomed to small hotel rooms in boutique hotels in Europe. Our room was especially well-designed for conveniently placing luggage and small bags off the floor and out of the way. We had no problems connecting to WiFi or getting good television reception. We thoroughly enjoyed our stay.

  • Stayed: May 2017, travelled as a couple
    • Location
    • Rooms
    • Service
2  Thank Jean_A702018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helmhaus, Leiter Front Office at Hotel Helmhaus, responded to this reviewResponded 21 June 2017

Grüezi Jean_A702018

Thank you for having chosen the smallest and most centrally located Four-Star hotel in Zurich for your stay based on your requirements. It is nice to know that you especially appreciated the cleanliness and quality of the room but also the friendliness of our team members.
It would be nice to welcoming you again in the future, and we wish you all the best.

Your Helmhaus Management Team.

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Reviewed 3 June 2017

Hard, uncomfortable bed. Smallish room. Average breakfast for hotel at this price level. Noisy late into the night because of high pedestrian traffic around hotel. Pros: friendly, helpful front desk and easy access to center of city.

  • Stayed: May 2017, travelled solo
    • Location
    • Sleep Quality
    • Service
1  Thank longshot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helmhaus, Leiter Front Office at Hotel Helmhaus, responded to this reviewResponded 21 June 2017

Grüezi longshot

Thank you for having been our guest and for taking the time to share your thoughts with other travellers and us. It is nice to read that you especially valued the friendliness and helpfulness of our team members as well as the easy access to the city centre due to our location.
On the other hand it seems that this very location has also caused you some dissatisfaction which we regret. The oldtown area is one of the most interesting and popular areas of Zurich, with sights and restaurants. Soundproof windows in all rooms are intended to reduce outside noise as much as possible if they are kept shut.
That you were not happy with the the room we regret to hear only now, after your departure. We would have been happy to show you rooms of our larger Double Room Superior category.
That our Swiss breakfast buffet did not meet your expectations we accept since tastes differ. Most of our guests comment very positively on it, i.e. the quality of the mostly Swiss products from local companies and farmers as well as the Service.

We wish you all the best. Your Helmhaus Management Team.

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Additional Information about Hotel Helmhaus

Address: Schifflaende 30, Zurich 8001, Switzerland
Phone Number:
Region: Switzerland > Canton of Zurich > Zurich > Old Town
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Shuttle Bus service
Hotel Style:
#1 Family Hotel in Zurich
#7 Business Hotel in Zurich
#9 Romantic Hotel in Zurich
#10 Luxury Hotel in Zurich
Price Range: ₹ 14,688 - ₹ 24,281 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Helmhaus 4*
Number of rooms: 24
Official Description (provided by the hotel):
Look forward to Zurich’s smallest and most centrally located hotel. Each of our 24 rooms has just recently been completely renovated. A high quality design interior, comfortable bathrooms in warm colours, an individually adjustable air condition system for the summer time and new sound-proof windows promise a relaxing sleep.At the Hotel Helmhaus history and modern comfort connect in a remarkable way. ... more   less 
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Also Known As:
Helmhaus Swiss Quality zürich
Hotel Helmhaus Swiss Quality

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