I have stayed at thie hotel a few times. In fact I travel to Zurich evry week, so I know how expensive hotels are and I also know about the lamentable service that is offered in some of these places.
The Sheraton is convieniently located at Stockerstrasse, near the hip shops, bars and restaurants. It even overlook the Hyatt (before you ask, the Hyatt is 850CHF per night and at that price, you must be insane!). Set back from the main drag, it is quiet. FOr soem bizarre reason, they have decided to take that tranquility all the way through the hotel. So much so in fact that it feels like the waiting room in an Amish funeral parlour. The reception....DEAD; The bar...DEAD; the restaurant...DEAD - Completely surreal! it lcks life, imagination, most of all, it lacks class. I have stayed in a few SHeratons in my time and this is by far the most disappointing.
The rooms are (as you can probably guess) average. I dont really have any complaints. Good nights sleep and all that! But my two gripes are 1). The price: They have this riduculous policy wherein they change their prices depending on how busy they are, so for the same room, one week it costs £40CHF and the following week it costs 500CHF!! If there was a modicum of life in the place I could understand, but SERIOUSLY???
2) The check out is absurd. Its like a scene from Fawlty Towers. Their anitquate credit card macchine goes over an analogue line, so an breaks int he line means that you could be standing there for 10 minutes trying to pay to leave the asylum. People stare at oyu as if "Oh oh, he cant pay hims bill.......until its their turn and they face the same humiliation!)
There is also no gym or spa facilities. Ho can this place really call itself a 45 star hotel when frankly it is nothing more that a glorified hostel?
- Official Description (provided by the hotel):
- The Sheraton Zurich Neues Schloss Hotel is idyllically situated in the heart of Zurich. With its 60 rooms and suites the boutique hotel offers the perfect ambiance for a sightseeing weekend in the lively metropolis. Only a few steps from the Opera, the famous Bahnhofstrasse or the Old town, the Hotel is a place of wellbeing and calm. ... more less
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- Also Known As:
- Sheraton zürich
- Sheraton Zurich
- zürich Sheraton