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All reviews montreux palace lake geneva willow spa outdoor pool jazz cafe lake view beautiful hotel spa facilities turn down service montreux jazz old world five star hotel junior suite french alps train station concierge switzerland
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Reviewed 13 June 2018 via mobile

Had a business meeting here. Exceptional facilities, service, & food offerings. Plus the luxury of the Palace, & Lake Geneva were outstanding. A little difficult to get there after reaching Montreux, but doable. Our event person had great excursion/ events planned at different castles around the area that were great. One particular bus is free to get around the city. The shoreline walk offers many places to eat or just get a snack. Lovely place to visit!

Date of stay: June 2018
Trip type: Travelled on business
Thank 516bethl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreux P, General Manager at Fairmont Le Montreux Palace, responded to this reviewResponded 14 June 2018

Many thanks for having taken the time to express your feelings following your recent stay at Fairmont Le Montreux Palace. I am delighted to read that you enjoyed your time with us and I have shared your kind words with all staff members. It is always gratifying to know that we have been able to please our guest. We all hope to welcoming you back to Montreux soon.
Kind regards
Michael Smithuis
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 June 2018

Yesterday, we were met with sincere hospitality at reception and were given an upgrade with a lake view for our three night stay. The staff have a genuine warmth and could not do more for us. They are very professional and their customer relations are outstanding.
Once again, Fairmont Hotels make us feel very special. Thank you.

Date of stay: June 2018
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank kymc1952
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreux P, General Manager at Fairmont Le Montreux Palace, responded to this reviewResponded 11 June 2018

Many thanks for having taken the time to express your feelings following your recent stay at Fairmont Le Montreux Palace. I am delighted to read that you enjoyed your time with us and we are all looking forward to welcoming you back to the Swiss Riviera soon. Best regards Michael Smithuis General Manager

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Reviewed 5 June 2018

Lake view rooms are wonderful. Spa is well-maintained and great for relaxation. I was not a fan of the Molton Brown products in the guest rooms, neither were my family. Even though the hotel is a luxury hotel, it did not feel pretentious, and kids had a lot of fun and were always welcome. Ping pong table and table football in the garden were hits with both kids and adults. I would definitely come again!

Date of stay: May 2018
Trip type: Travelled with family
Review collected in partnership with fairmont.com
Thank theplane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreux P, Manager at Fairmont Le Montreux Palace, responded to this reviewResponded 5 June 2018

Many thanks for having taken the time to express your feelings following your recent stay at Fairmont Le Montreux Palace. I am delighted to read that you enjoyed your time with us and we are all looking forward to welcoming you back to the Swiss Riviera soon. Best regards Michael Smithuis General Manager

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Reviewed 23 May 2018

Beautiful hotel with stunning surrounding. We had a lovely romantic break and enjoyed the delicious lunch on the terrace and the pool area for relaxing. We were kindly upgraded and enjoyed the lovely attention from the staff.

Date of stay: May 2018
Trip type: Travelled as a couple
Review collected in partnership with fairmont.com
Thank liz k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael S, Directeur général at Fairmont Le Montreux Palace, responded to this reviewResponded 24 May 2018

Many thanks for having taken the time to express your feelings following your recent stay at Fairmont Le Montreux Palace. I am delighted to read that you enjoyed your time with us and I have shared your kind words with all staff members. It would be a pleasure to welcoming you back to Montreux in the not too distant future. Kind regards Michael Smithuis General Manager

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Reviewed 22 May 2018

This is a place you need to stay or have drink if you pass by Montreux. Amazing palace hotel, view is breathtaking and the staff is impecable.
Had a drink in the "funky claud" jazz bar with great live music. proper relaxed evening.
The food is very good but some dish are too expensive for what it is.
I'll definitely be back there

Room tip: the lake view rooms are the best but comes with a higher fee. worth the try
Date of stay: February 2018
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank Daniel_Jerriaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael S, Directeur général at Fairmont Le Montreux Palace, responded to this reviewResponded 23 May 2018

Many thanks for having taken the time to express your feelings following your recent stay at Fairmont Le Montreux Palace. I am delighted to read that you enjoyed your time with us and we are all looking forward to welcoming you back to the Swiss Riviera soon.

Best regards
Michael Smithuis
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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