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“Great location but take your ear plugs.” 3 of 5 bubbles
Review of Hotel Alpha-Palmiers

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Hotel Alpha-Palmiers
Ranked #16 of 46 Hotels in Lausanne
Waipara, New Zealand
Level Contributor
58 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Great location but take your ear plugs.”
3 of 5 bubbles Reviewed 29 February 2012

We stayed here for 3 nights over a weekend. Room was very clean. Beds comfortable. Fantastic water pressure. Poor lighting in the room with bedside lamps, a freestanding lamp and a desk light only. Staff helpful and friendly. Great location as handy to train station and main centre. A good base for exploring the area.
The most memorable part of our stay was the noise at night! We had a streetside room and couldn't believe the constant noise from below us. This puts us off staying again.

Room Tip: Avoid rooms overlooking the street.
See more room tips
  • Stayed February 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Julian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
citylausanne, Manager at Hotel Alpha-Palmiers, responded to this review, 3 March 2012
Dear Sir,
Thank you for choosing to spend your time with us.
With about CHF 10.- in supplement we can suggest an up grade on the quite garden side as, during the weekend the street side might be very noisy.
We hope to welcome you again in our hotel. Best wishes
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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640 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (82)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
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English first
Zurich, Switzerland
Level Contributor
182 reviews
156 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
4 of 5 bubbles Reviewed 21 February 2012

I regularly travel to Lausanne, and it is the first time for me to pick this hotel. And it is a cut above the other hotels I stayed in. A pleasant surprise! I also enjoyed the dinner at their Thai restaurant. Definitely, I will stay here again.

  • Stayed February 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank thesupr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
citylausanne, Manager at Hotel Alpha-Palmiers, responded to this review, 18 March 2012
Dear Sir,
We are happy to see that you enjoyed your stay in our Hotel.
We are looking forward to welcoming you again.
Friendly regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Zurich, Switzerland
Level Contributor
60 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 bubbles Reviewed 19 February 2012

Let's start with the rooms - a little dated but spacious and clean. Comfortable bed results in a good sleep but the penalty I had to pay was a two-lift journey to my room! Look at it this way - that means you're not facing the street!

The standard and upkeep of the communal areas is average and the colour combinations of sights, carpets and décor is, erm, hideous.

But the most memorable part of the time I spent at the hotel was driven by a couple of chaps in customer "service". This involved being completed inflexible in providing service and being generally rude. I've never witnessed anyone in the French-speaking service industry using the word "putain" in the presence of paying guests - simply because coffee breaks were taken at the wrong time. It is for that reason neither I nor my company will use this hotel again.

Room Tip: Rooms around the back are quieter. 400-600 are via two lifts.
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  • Stayed February 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank Los T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Lausanne hotels

Cannes, France
Level Contributor
66 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 bubbles Reviewed 16 February 2012

Excellent modern Hotel right across from the rail station at reasonable rates.I used it as step down for the night to catch a flight from Geneva int. airport. Situated only five mi, away from the rail station, from where the clockwork, state of the art Swiss rail system leaves on the dot every half hour to reach precisely 40 minutes later the bottom of the escalator into Geneva airport. The hotel itself is an architectural well conceived modern building, set in the place of its predessessor Les Palmiers of the time when it was directed by the famous hotelier Hans Hug, with its bar in the care of Marcel Beck the best known barman of the thirties in Lausanne. .

  • Stayed May 2011, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank CLAUDE B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rio de Janeiro
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 bubbles Reviewed 14 February 2012

I have to say that rooms are confortable and it´s location is very convenient, although is very noisy if you get a street room.
They do have free wireless... when you can connect, which is usually very early in the morning and late at night, don´t even try during the afternoon.
Will I stay again, provably not. They are not the only convenient hotel around and what a rude staff they have! I should have listen to previous reviews.

Room Tip: Don´t get a street room, you can hear people loughing and walking until very late at night
See more room tips
  • Stayed February 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank P_at_Rio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Alpha-Palmiers

Property: Hotel Alpha-Palmiers
Address: rue du Petit-Chene 34, Lausanne 1003, Switzerland
Region: Switzerland > Canton of Vaud > Lausanne
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#12 Luxury Hotel in Lausanne
Price range (per night): ₹ 9,036 - ₹ 18,534
Hotel Class:4 star — Hotel Alpha-Palmiers 4*
Number of rooms: 215
Official Description (provided by the hotel):
Modern Hotel with interior gardens, restaurant serving regional cuisine; set in the center of the city with views of the lake. ... more   less 
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Also Known As:
Hotel Alpha Palmiers
Alpha Palmiers Hotel Lausanne

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