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Ambassador Hotel Zermatt
Ranked #45 of 109 Hotels in Zermatt
Certificate of Excellence
Bangkok
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Good choice for some”
2 of 5 bubbles Reviewed 24 April 2012

This hotel offers standard hotel room style and apartment style. We stay in the apartment type room which is in C wing. When you go through the door you will be in a narrow walkway which leads to a bedroom on your left and a living room on your right. The living room has a small balcony and can be converted into a bedroom for 2 people with fold-up beds mounted on one wall. There is a small kitchen in the walkway. The furniture is quite old and lack proper maintenance. The unit is roomy if only 2 people stay. With 4 people, you have to manage. But it may be a good choice for someone want to cook their own food.

Stayed April 2012, travelled with family
Helpful?
3 Thank Manit_R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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290 reviews from our community

Traveller rating
    94
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    10
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (37)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 3 April 2012

Have been coming to the Ambassador the same week every year for the past 5 years and it never disappoints. We stay in the apartments which gives us the flexibility to eat in when the kids are tired. The refurb of the swimming pool and sauna area is fantastic. The hotel's location is excellent being near to the train station and the Gornegrat train up the mountain which is also where ski school meets.

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Catherineers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newton Abbot, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 13 February 2012

Position of Hotel great, close to lifts etc. Yes, the Hotel rooms are dated and tired but still plenty of room and very clean. The swimming pool and sauna area has just been modernised and it is super, modernising the main restaurant this year. The food was fantastic, really 5 star, the staff were wonderful and the main areas very nice. It really is a much underrated Hotel and fantastic value for money. Would go again.

Room Tip: Room facing the Matterhorn with balcony, lovely sunshine in the afternoon.
See more room tips
  • Stayed February 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Dawson75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Exeter, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 11 February 2012

Superb care and attention from the staff.The food was out of this world!The bedrooms were dated but clean,the bathroom a little cramped.Could do with rearranging the storage space as our room was equiped with a self catering sink/cooker in a small kitchenette and this meant
extra cupboards took up what could have been a very spacious room.

Room Tip: choose second floor and above for superb view of the Matterhorn
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  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank kelani1947
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheffield, United Kingdom
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 10 February 2012

Booked a week's skiing with a well known ski company and this was our hotel. Zermatt is a beautiful old town with lots of character, lovely restaurants and bars to suit all tastes. The hotel is less than 5 min walk from the ski bus & train station. For skiers and boarders the hotel has a special entry so you can go straight in and get out of your kit, there are room numbered storage areas for skis/boards with plenty of benches to make kitting up easier. Reception staff were friendly and helpful. Food was EXCELLENT, we went half board so a buffet style breakfast, with plenty of options hot, cold, fruit, bread, yoghourts and cheeses. Evening meal was set. It was often a 5 or 6 course affair. The food was of an excellent standard with good quality meat and the presentation was superb. Waitress service was efficient from Dragan & Susan - thanks. Room was massive! 2 good showers, never ran out of hot water. Bonus to this hotel is the new pool area. New as of Dec 2011, good swimming pool, jacuzzi, sauna and lounge chairs. Sauna etiquette is a little unsure, the hotel asks that you be naked, but equally as many stayed in swimwear. Evening's would have a piano entertainer in the bar with a lovely log fire so that created a good atmosphere. We left early morning and thoughtfully was given a small breakfast bag of goodies for the transfer. Only 1 small downside... when you came in from a day on the slopes the bar didn't open till 5 so you couldn't get a hot drink, snack or alchololic beverage. I really enjoyed staying here, I would definitely go again and would recommend it as an excellent place to say in Zermatt.

  • Stayed February 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank muddyboots73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ambassador Hotel Zermatt

Property: Ambassador Hotel Zermatt
Address: Spissstrasse 10 | 3920 Zermatt, Zermatt 3920, Switzerland
Region: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Suites Swimming Pool Airport Transportation
Hotel Style:
#27 Luxury Hotel in Zermatt
#29 Ski-In / Ski-Out Hotel in Zermatt
Price range (per night): ₹ 15,385 - ₹ 29,929
Hotel Class:4 star — Ambassador Hotel Zermatt 4*
Number of rooms: 84
Official Description (provided by the hotel):
Alpine-style Group-oriented Hotel, comprising three 5-story structures linked by public rooms. We are delighted to inform you that progress on the complete renovation and re-decoration of all the Ambassador's rooms and suites, including bathrooms, is going very smoothly and to schedule! Demolition and cabling complete, walls being painted, new windows and floor boards being installed. Next step furniture. We can't wait to show our clients the result of this long-awaited change! See you in December 2014! ... more   less 
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Also Known As:
Zermatt Ambassador Hotel

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