after traveling for 20 hours I was greeted by the front desk staff whom brought me a glass of wine while my bags where taken to my room and the staff checked on if i could get a late dinner from their wonderful restrant upstairs. i was given a nice tour of the facility and escorted to the dinning room. i absolutely loved my room. i also enjoyed all the staff and should probably name them all, but what is great is i was traveling alone and they all made me feel at home and and around freinds, from the front desk staff, the restaurant staff and the outdoor indoor bar staff. sometimes one or two standout in the many hotels i go to, but in this case they all did which says much about the management. my favorite though was Ali Avdi (world cup skier from estonia) and breakfast waiter. Ali gave me tips on where to ski, when to ski, which on mountain restaurants to visit. all was incredible. skiing back to hotel with a stop at the champayne bar just up the hill from the hotel, and then a stop at the hotel's outdoor bar was a great way to finish the day and start the evening. the outdoor bar was clearly a poular spot and i don't think the staff knew i was a guest at the hotel, but they seemed to treat me like a valued customer. the front desk was also very helpful in finding the right evening restaurants for me, all which combined for a truly incredible stay. even with what appeared to be a very poular bar the hotel became extremely quite when it was time to sleep..
- Official Description (provided by the hotel):
- LIKE HOME: CERVO When you enter the CERVO, there’s not a revolving door in sight. No, to enter the CERVO you take the small almost private entrance – appropriate to a homely chic chalet, which has been family-owned for generations. Once inside there’s a simple table. A telephone. And a warm welcoming smile. In fact you feel much more than welcome. You feel at home. ... more less
- Reservation Options:
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- Also Known As:
- Cervo Zermatt Hotel Zermatt