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2 - 7 of 83 reviews
Reviewed 25 November 2016 via mobile

I've been staying at this hotel off and on for many years. It was closed for a time for renovations and this visit, of more than a week, was my first after that work. What a difference! The decor is bright and modern, the restaurant/bar area not cluttered and the rooms appear more spacious (which is incredible because they are the same rooms). Don't expect great luxury, but do count on a very comfortable bed in a spotless room with free wi-fi. Breakfast is adequate, not stunning, but the restaurant is very good. The service is friendly and efficient. A kettle for tea/coffee making would be a farther improvement. So, if you are looking for a good, well situated hotel in Sion, this one has a lot to offer.

Stayed: November 2016, travelled on business
Thank James G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jérémy F, Gérant at Hotel du Castel, responded to this reviewResponded 6 December 2016

Dear Sir,
Thank you for your nice comment of our hotel. It was a pleasure having you in our hotel during your stay.
We are looking forward to welcoming you a next time in Sion and hope you've had a nice trip back home.
Best regards,
D. Freyermuth

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 May 2016

Personnel from reception and bar-restaurant was very helpful and friendly.
Room very clean, everything was new. Bathroom very clean and totally new, suitable for 1 person, not very big, with shower cabin. Comfortable bed.
Noise isolation between chambers is poor, but after 22:00 it was quiet.
For outside noise there was good isolation, no noise.
Price was a bit higher than in other locations in Sion, at the same hotel category.
Distance from train station was 10-12 minutes by foot.
Breakfast was basic, but coffee was real (from espresso machine, not soluble), which I appreciated.

  • Stayed: May 2016, travelled on business
    • Location
    • Rooms
    • Service
Thank GicaHagi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 May 2016

Having stayed at many hotels throughout the world, this hotel falls far short of the standards we have encountered for the same price elsewhere.

We booked a junior suite at 216 swiss francs per night and although the accommodation was adequately spacious, the whole feel of the building was like being in a 1970's communist block where everything feels very utilitarian. e.g thin walls, nothing artistic about any of the decor both inside and outside, soft bed, noise from the road and railway line. Because we were on the top floor we had quite a nice view of the mountains and hills surrounding the town, but other than that we did not feel as though we were actually in Switzerland, where we have enjoyed many stays in much nicer hotels.

Room Tip: don't stay here - there are plenty of nicer places in Switzerland
  • Stayed: May 2016, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Andrew G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 November 2015

Slightly disappointing for a hotel which was shown as #2 of 9 in Tripadvisor. 3rd floor room was quiet in October, but was rather basic. The room and bathroom had been renovated recently, but the bathroom drains smelled a bit. The place was clean, and the beds were comfortable (e: soft-ish). Good free internet, convenient free parking just outside the hotel, and a pleasant welcome in reception.
Breakfast was adequate but no more: irritatingly you have to go and ask for a coffee whereas teas are self-service. The hotel is 5 minutes walk from the main square and the beginning of the walk up to the castles & basilica which offer stupendous views over the town and surrounding mountains.

Room Tip: The higher the room the less you will hear traffic noise.
  • Stayed: October 2015, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Dilbertfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 September 2015

When on business in Sion, there not may choices to stay overnight. We booked this hotel but it was disappointing. Rooms are spacious and very clean, though basic. Bathroom is small but sufficient for one person. The one huge problem is the noise. We stayed on 1st floor. Rooms are not isolated properly so I could hear every single word of person talking on the phone in room next to mine and I could hear clearly the TV news of the other room next to mine. You can hear guests using toilet, washing etc.- just all. Also, I could hear every guest entering the hotel reception or walking stairs or hall. In short, it kept me from sleeping until 1:00am. Then again at 6:00 I woke up to very irritating noise of vacuum cleaner in the reception/bar area. I appreciate the focus on cleanness but be prepared to be deprived of sleep in a very comfy bed. Breakfast was fine. Dinner was terrible, so if you can, don't eat there.

Room Tip: Ask for a top floor and corridor if you want an undisturbed sleep.
  • Stayed: September 2015, travelled on business
    • Location
    • Cleanliness
    • Service
1  Thank HighMikko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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