We were upgraded on arrival to a spacious well appointed and attractive room on the third floor with a small balcony. The bathroom was equally spacious with the full range of facilities (no bidet) including a spa bath.
Reception was welcoming and informative and on subsequent visits proved friendly and committed to resolving our queries. Although based in Italian speaking Ticino, the majority of guests were German and many of the staff were, equally, natural German speakers. On each night, two tour buses arrived but they ate in a separate dining area and were not an issue to other residents.
Breakfast was a wholesome affair in a spacious bright room well serviced by staff. The buffet was European style but included hot dishes with bacon, sausage and scrambled eggs but we found the selection of cereals, breads, pastries, yoghurt, cheese and cold meats, etc more than adequate. A variety of fresh fruit was also available. There is a popular cozy pub on the ground floor offering full bar service together with tea and coffee during the day.
The hotel is situated close to the station - easy walking distance with bags - and above the main town and lakeside but is serviced by a frequent funicular from the station to the historic centre. We found it pleasant to walk down to town and catch the funicular back uphill. There is a Malpensa express coach service from a stop adjacent to the station.
Proximity to the station and resultant train noise was a concern which proved unfounded with excellent double glazing and a good aircon.
This is a professional operation in well decorated and elegant surroundings with attractive furnishings and fittings. We enjoyed our stay and would return.
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- Also Known As:
- Continental Parkhotel Lugano
- Continental Parkhotel Hotel Lugano