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“One of the best hotels I ever visitet worldwide” 5 of 5 bubbles
Review of Grand Hotel Villa Castagnola

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Grand Hotel Villa Castagnola
Ranked #3 of 45 Hotels in Lugano
Certificate of Excellence
Copenhagen, Denmark
Level Contributor
173 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
“One of the best hotels I ever visitet worldwide”
5 of 5 bubbles Reviewed 9 September 2011

This hotel has the indefinite balance between perfect sercice, the very best food, excellent wines, great environments and a touch of cosyness.
It is very hard to find anything to complain here.

Room Tip: Get a high floor, if you want the best view over Lake Lugano.
See more room tips
  • Stayed October 2010, travelled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank claus007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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390 reviews from our community

Traveller rating
    318
    47
    13
    10
    2
See reviews for
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66
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (58)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
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English first
Island of Malta, Malta
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 10 August 2011

This was our third visit to this hotel with a lake/mountain view that is second to none.We noted that since our last visit the standard of the hotel has improved and in ares like the breakfast it is really top notch.Room sevice,maid service are all as they should be and the two restaurants are both higher end establisehments that have impeccable service and super pastries..
Hotel in not far frm centre,15 mins walk thru a picturesque park and there you can enjoy places like al porto cafeteria or maybe an ice cream at meno nove?...just top!
compliments to the managment for an ongoing excellent job,this is a 5 star hotel as it should be.
As lugano is very central it is excellent to use as a base to visit switzerland and northern italy,just go for it !!!

Room Tip: Lake view is a must
See more room tips
  • Stayed July 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank davidcostanzi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Palestine, Texas
1 review
5 of 5 bubbles Reviewed 10 May 2011

This beautiful hotel has everything a visitor could ask for. Luxurious, quiet room with spectacular lake views. Set in a very quiet area of town near public transportation. Extremely attentive staff. Delicious restaurant with superb service. Wonderful live piano music in the bar. Beautiful, lush gardens. I would recommend this hotel to anyone, it truly is delightful!

Room Tip: Our room had a beautiful lake and garden view.
See more room tips
  • Stayed May 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jean1205
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 31 December 2010

GOOD POINTS -
Excellent staff: attentive, accomodating, friendly and yet did not give the feeling at all of being 'in your face'. They really do their jobs very well.
Beautiful interior which is clearly taken care of extremely well.
Beautiful location with delightful view overlooking the lake.
BAD POINTS -
Small rooms (ours was a 'double superior'), bathroom was the worst point, smaller than a travel-lodge and in serious need of renovation (step back to the 70s). The size issue is forgivable in a building of this character, however the renovation issue is not forgivable in a hotel at this star-rating / cost.
Poor food for this type of hotel (we stayed half-board and regretted it). Food was not bad, but only average. Alot of effort made on the ingredients and presentation, but on the whole tasteless and uninspired. A couple of dishes approached 'good' and we enjoyed, but on the whole way below standard compared to other fine hotels in switzerland. Regarding breakfast choice is limited, and we never managed to find a bread roll or croissant that was fresh, this was a particularly poor point.
OVERALL -
If you want to stay in a great location in a beautiful building, wonderful view, and don't mind a small room and down-market bathroom, and don't want to eat at the hotel (lots of great restaurants in Lugano), then this will be ok for you.

  • Stayed December 2010, travelled with family
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Xp1352HC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
manchester
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 13 August 2010

We were traveling around Europe with 4 friends and we were all really looking forward to our night of luxury at this hotel.
Unfortunately, the shower in our room was broken and we couldn't use the it or the bath. The staff were unable to get it fixed and were not at all sympathetic that this was a major inconvenience to us.
We were offered a bathroom in a very small room several minutes walk away from our superior room. There was no offer of any compensation for this.
Very disappointed.

  • Stayed July 2010, travelled with friends
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
4 Thank miffer319
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Hotel Villa Castagnola

Property: Grand Hotel Villa Castagnola
Address: viale Castagnola 31, Lugano 6900, Switzerland
Region: Switzerland > Swiss Alps > Canton of Ticino > Lugano
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Lugano
#2 Romantic Hotel in Lugano
#3 Luxury Hotel in Lugano
#3 Business Hotel in Lugano
Price range (per night): ₹ 23,494 - ₹ 34,185
Hotel Class:5 star — Grand Hotel Villa Castagnola 5*
Number of rooms: 74
Official Description (provided by the hotel):
The Grand Hotel Villa Castagnola, member of the “Small Luxury Hotels of the World”, is the only five star superior Hotel in Lugano and enjoys a privileged position inside a large sub-tropical park and with a beautiful view towards the lake. The elegant villa, built in 1860, combines the charm of a former era with the comfort and the care of a modern luxury hotel. The hotel offers 78 rooms, of exceptional charm, individually styled, provided with every modern comfort and with stunning park and/or lake views, balcony, terrace or loggia. All rooms, of which 28 are Junior Suites and Suites, have individual air-conditioning, and provide the most modern comforts. Restaurant Le Relais – 14 points GaultMillau-: In an elegant setting, our Executive Chef Bertogna, suggests a light and innovative Mediterranean cuisine, a balance between colours and delicate flavours that you won’t forget. In season lunch and dinner are served on the outdoor terrace, overlooking the garden and the lake. Restaurant Gallery Arté al Lago -1 Michelin Star, 16 points GaulMillau - :A theme restaurant inside an art gallery. Restaurant renewed and embellished through artworks and sculptures of contemporary artists of international stature who alternate every six months. Right on the shore of the lake, the Restaurant Gallery Arté al Lago offers a magnificent and unique view over the gulf of Lugano. Signature dishes are entirely new and original from our Executive Chef Frank Oerthle. Top notch are the facilities offered for meeting and events: any event assumes a special distinction - a grand banquet or less formal luncheon, business meeting or conference, private party, dinner or wedding up to 120 people. A large and impressive venue is the Sala delle Palme, set to recall an oriental atmosphere with its Indian Rajastan panoplies and Afganistan doors dated XIX century. All our venues are appreciated for the day light and the unique ornamentation and for the unclenching rooms, private sitting-rooms, conference halls of different sizes such as Le Pavillon connected to the park trough the outdoor veranda, La Sala Delle Colonne, Sala Letizia, Sala Carlotta and Sala Ottavia, the Biblioteca and Sala Kwium.Villa Castagnola has a spectacular indoor swimming-pool with panoramic views over the gardens, a Wellness Corner, a Clarins Beauty Corner, a Danilo Hairstyling, a table-tennis room, outdoor hard court tennis fields and a private lake terrace. The Hotel is well connected to Lugano’s railway station and Airport (only 7Km to the Lugano-Agno Airport), and has easy access to the Motorway. ... more   less 
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Also Known As:
Grand Hotel Castagnola
Grand Hotel Lugano

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