We travelled with a small group. When we arrived we found our room door wide open and also the windows open, which we thought was strange. We went out into Lugano, closing door and windows and when we came back ,the room smelt of a sewer or toilet smell even though the toilet itself was not smelly. So smelly that we asked to change our room and were told that there were no other rooms available and we would not find anything else in Lugano due to the Locarno film festival. While we looked for another hotel on the internet, our tour guide requested another room. Meanwhile someone was frantically cleaning the carpet leaving the door and windows open again so there had been a previous issue. The moustached "gentleman" on reception told our guide that there was no other room, that we had been in the room all afternoon and had probably therefore made it smelly and then threatened to stop speaking English as she spoke no Italian. The lady on the desk was also most unwelcoming. Eventually they said they had another room which was booked for someone arriving at 11pm that night and they changed our room. That room was fine except the safe was blocked open and still very hot due to no air conditioning so we were so grateful that the weather turned stormy. Bathroom shower rather dangerous, slippy. The breakfast was poor, croissants hard and rolls hard, poor cereal some ham and cheese. I asked for a caffé latte and was brought black coffee and cold milk (unheard of in Ticino or Italy). We stayed there for two days. A third person was more amenable when he realised that the group would not go back there. Sorry to the person arriving at 11pm if the smell remained but they cleaned the room all afternoon so hopefully it was better by then. The hotel is quite a walk from the station and one side is on a busy road but the other is over a quiet car park. This was the worst hotel of the 9 day tour. For some reason the ground floor is also a bike shop. Apparently the pizzeria restaurant is ok but we didn't eat there.
- Official Description (provided by the hotel):
- Completely renovated in April 2013, Colorado Hotel offers a central, yet quiet location in the centre of Lugano, a 5-minute walk away from the promenade on Lake Lugano and around the corner from the LAC Cultural Centre. Free WiFi is available. The air-conditioned rooms are equipped with cable TV. Toiletries and a hairdryer are provided in the private bathroom. The Colorado's restaurant Tavernetta offers a range of creative dishes. Meals are also served on the terrace. The hotel is a 5-minute walk from the Museum of Modern Art in the Villa Malpensata, and a 10-minute walk from the train station. The city bus leaving in front of the hotel takes you to the congress centre in 10 minutes. Hotel Colorado is also Business Center. Conference rooms can be configured for 2 to 80 participants and can be configured for your individual needs. Seminar materials: Flip charts, PC and slide projectors, WiFi Internet access. We are passionate about bikes! Hotel Colorado is the perfect stop for your you and your bikes. Maintenance, laundry and parking for your bike available on request. We love love to take care of nice people and we make this our profession. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Expedia and Agoda so you can book your Hotel Colorado Lugano reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Minotel Lugano