Interesting how different reviewers come away from a place with different impressions. Recent prior reviewers found "excellent service." To me, the brusqueness of the gentleman who was maitre d' was not acceptable. But, he was not alone. My server was no better. She was extremely rude, when my credit card could not final process, and she refused to accept it. I am sure that she input the wrong coding, as Grottino was the only place during my 10 day trip that had the slightest problem. She was totally uncooperative. Funny, as the pizza was good, how these, not so incidental occurrences, spoil your eating experience. For no reason whatsoever. As I began my review, I had saved a business card of another adjoining restaurant, next door, where I ate fondue. The fondue restaurant and pizzeria, and Bellini are part of a small group. Maybe, the restaurant needs hands on management. During my trip it was normally busy, when I passed by during evenings. Clearly, better and more attentive staff would be appreciated.
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