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“Overrated” 3 of 5 bubbles
Review of Hotel Schoenegg

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Hotel Schoenegg
Ranked #4 of 21 Hotels in Wengen
Certificate of Excellence
Washington DC, District of Columbia
Level Contributor
98 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
“Overrated”
3 of 5 bubbles Reviewed 30 July 2011

The hotel occupies a prime location in the heart of Wengen, about five minutes walk from the train station, with a commanding view of the mountains. The building is clean and well maintained. The guest room was also clean and furnished in a simple, rustic style. There were few in-room amenities: no TV, no Internet connectivity, no coffee/tea facilities, no alarm clock. The bed was not particularly comfortable, but the view from our balcony was very attractive.
Breakfast (served from 8 until 10 AM) was average by European standards, consisting of a good selection of breads, cereals, cheeses, sliced meats, yogurt, juice and tea/coffee. The dinner meals were more upscale. Hotel guests on the “half board” plan are served a fixed four course meal each evening. The chef is clearly talented and most of his creations were of a high standard, especially the appetizers, although some of the main courses were less appealing. The waitresses in the restaurant were very pleasant and helpful.
Beyond the sleeping and eating areas, this hotel has minimal facilities for its guests. There is a sitting lounge on the first floor with a small TV and tempermental wi-fi service. There is also a smaller “library” area on the ground floor with TV and wi-fi, but its use seemed to be discouraged. The general atmosphere in the hotel was very subdued and even somewhat oppressive.
Unfortunately, I must agree with some previous reviewers that the proprietor’s demeanor is icy at times, bordering on inhospitable. We experienced this sporadic grumpy behavior ourselves and observed it with other English-speaking guests. It was as if he regarded customers as a nuisance who should only be tolerated grudgingly.
Overall, considering the sparse amenities and rough edges with customer service, I would judge this hotel to be undeserving of its high ratings.

  • Stayed June 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
5 Thank wodart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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250 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Sacramento, California
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 27 July 2011

My husband and I stayed at the Schonegg Hotel after an almost disasterous stay at another Wengen hotel. The room was clean and quaint with an adequate and updated bathroom. The view were incredible from the balcony. Most of all, the half-board was beyond expectations. We thought the food was consistently the best we had on our European trip. The hosts were friendly and incredibly helpful whenever we needed. We HIGHLY recommend this hotel.

  • Stayed June 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Steve32999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denver, Colorado
Level Contributor
61 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed 26 July 2011

We spent three nights with our teenage children at the Schonegg and were not disappointed. We had two rooms on the top floor that were next door to each other each having a balcony. The view of Jungfrau peaks and the town of Wengen were amazing.

The rooms were very clean and comfortable with a somewhat dated (70's) decor. The rooms also did not have televisions in case you like to watch while in your room. There are televisions located in the lounge and library. Wifi is available, but the signal is only strong on the main and 1st floor. A word of warning, Rene (the owner) is very particular about were you access the wifi and will chase you to the lounge if you are seen accessing it outside of the lounge. Not sure what the reasoning is behind this, but I found this out the hard way :)

The hotel restaurant is very good and I would recommend booking full board during your stay. The menu is fixed and may be limiting to some, but the chef was always willing to make substitutes upon request. The wait staff is very good although it seemed they would be severely reprimanded if they made a mistake.

All-in-all our stay at the Schonegg was very good. The only real negative aspect being that the mood in the hotel was very uptight and rigid which made it hard to fully relax at times.

  • Stayed July 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank CycleTime
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand Junction, Colorado
Level Contributor
49 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed 25 July 2011

My sister and I spent 6 nights at Hotel Schonegg in early July 2011 -- it was our second summer in a row at this wonderful small hotel and another fantastic experience. Rene and Sina run a wonderful, clean hotel and they and staff are very friendly and helpful -- Rene is everywhere! from breakfast through dinner. We took half-board again because the dinners are so lovely, beautifully presented and very tasty four-course meals. The breakfast buffet is also excellent - cereals, cold cuts, cheeses, delicious breads and great coffee. The views of the Jungfrau and Lauterbrunnen Valley are wonderful and we had lovely weather as well (but Wengen is lovely in cloudy/rainy weather too!). We are already planning our summer 2012 visit!

  • Stayed July 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank garuda55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orlando, FL
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 9 July 2011

Wengen is our favorite place in the world, and had promised to take my husband's parents one day. We fulfilled that promise last week, and also took our 17 year old and his girlfriend. We found the Schonegg Hotel via Tripadvisor, and were very pleased with our selection. The host, Rene, was very kind and thorough. The hotel was impeccable and in a great location. The only flaw was that the internet signal was sketchy. I did hear, however, that they are working to correct this problem.

Also, Rene had people help us to and from the train station, which was especially helpful for my parents-in-law!

Overall, we LOVED this special place to hang our heads at night, and look forward to returning sometime soon. I recommend the Schonegg Hotel very highly!!!!!

  • Stayed July 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank lucyblues
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Schoenegg

Property: Hotel Schoenegg
Address: Wengen 3823, Switzerland
Region: Switzerland > Canton of Bern > Bernese Oberland > Jungfrau Region > Wengen
Amenities:
Bar / Lounge Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
#2 Romantic Hotel in Wengen
#6 Family Hotel in Wengen
Price range (per night): ₹ 14,717 - ₹ 23,296
Hotel Class:3.5 star — Hotel Schoenegg 3.5*
Number of rooms: 20
Reservation Options:
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Also Known As:
Schonegg Hotel Wengen

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