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“Perfect stay for the family”
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CityChalet Silberdistel
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CityChalet Silberdistel
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Very good
46 reviews
CityChalet Silberdistel
CityChalet Silberdistel Living Room
CityChalet Silberdistel Dining Area
CityChalet Silberdistel Open Kitchen
CityChalet Silberdistel Double Bedroom
CityChalet Silberdistel Double Bedroom
CityChalet Silberdistel Triple Bedroom
CityChalet Silberdistel Bathroom with Laundry
CityChalet Silberdistel Bathroom
CityChalet Silberdistel Terrace
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Overview
Condo/Apartment -
3 Bedrooms, 2 Bathrooms, Sleeps 7
Interlaken, Bernese Oberland, Canton of Bern

Reviews from our community

Very good - based on 46 reviews
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Reviews from our community

alpesh_s
Mumbai
Level 3 Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Perfect stay for the family”
Reviewed 13 November 2016 for a stay in October 2016

One can't ask for more, just about 30 seconds is the supermarket and 7 minutes is the train & bus station of Interlaken West. Chalet is very well furnished and Horn family has maintained well. Quite spacious drawing room with lawn for kids to play. If you are staying in Interlaken with family, this is the place to opt for.

Date of stay: October 2016
How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
sarahfelt...
Blackpool, United Kingdom
2 reviews
“Great rental property in a great location”
Reviewed 12 July 2016 for a stay in July 2016

We stayed in the City Chalet from 2-9 July 2016.
Such a great located, supermarket literally 30 second walk and about 5 minutes max into the centre of Interlaken, also plenty of parking. There's a nice outside grassy area where our son loved picking the flowers and playing football. If you walk out of the Chalet and turn right up Martgassen, over the two bridges and follow the road round there's a couple of lovely restaurants including a lovely gastro pub (can't remember the name but it's directly next to the car park!)
Chalet is clean and fresh bedding and towels upon arrival. Some signs of wear in the property but that certainly wouldn't put us off visiting again.
Kitchen is spacious and it the chalet had all the amenities we needed including iron and ironing board, clothes airer, washing machine and tumble dryer.

Date of stay: July 2016
How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Travelling group: Other
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Nitulpari...
Mumbai, India
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Swiss vacation ”
Reviewed 19 June 2016 for a stay in June 2016

Excellent chalet....very close to the station.... And with all amenities required to make stay pleasurable.... The owner Matt is very prompt in his response and helpful.... We thank Matt and family to make our stay memorable.

Date of stay: June 2016
Was this review helpful? Yes
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Denise W
2 reviews
“Fantastic service by owner and staff”
Reviewed 12 January 2016 for a stay in December 2015

We had the most enjoyable stay of our holiday at CityChalet. The owner, Matt and his staff was very helpful and even assisted our family members with lost luggage after their flight. We really appreciated Stephanie and Matt's efforts in this regard, which was exceeding expectations by far. Interlaken is a charming place and we have enjoyed the peaceful and beautiful environment. The chalet was immaculately clean and is furnished with everything needed for a homely, self-catered stay, There is even a washing machine and tumble dryer. Perfect for families.
The location is central with shops within walking distance. With the train and bus station so close it was easy to use Interlaken as our base to visit other cities such as Luzern and Bern.
We didn't want to leave this beautiful tranquil place and can recommend City Chalet anytime. Thank you, Matt.

Date of stay: December 2015
How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The location, service and spaciousness of property
Travelling group: Extended Family
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Jerry K
Bengaluru, India
Level 3 Contributor
21 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Good Place if you require no service at all . Avoid if you can”
Reviewed 13 November 2015 for a stay in October 2015
3
people found this review helpful

The cottage is 10 minutes walk from Interlaken WEST station. This is next to a Denner supermarket. Location is good - you can walk to the cottage from the station even with heavy luggage provided they have wheels.

The property is well maintained, have a good kitchen with plates, glasses etc. They provide one or two dishwasher tablets. So if you are staying for more than two days you could be in trouble. luckily for us we met the owner (when he came to collect payment) who gave us three more tablets. Otherwise we would have had to buy a big packet of them

There are many problems with this property which are as follows:

1. They offer free wifi. Wifi is so slow it is mostly of no use at all.
2. There is absolutely no support at all from the staff or owner (we saw no one except the owner (I guess) during our week's stay, that too when he came to collect payment one night). Two days we saw people waiting outside their booked cottage waiting for their keys. No one was responding to their phone calls also. When we arrived, we also tried calling their number - no one answered. Luckily our door was open and key was inside the cottage.
3. There are three bed rooms. One has a single bed. One has a bunk bed!! and the third has two single beds. The bedding arrangement is not suitable for couples/families
4. There are two bathrooms both are functional - just functional!

Overall, I would not recommend this place for families who would expect a little bit of luxury or service. If you are big group, I think it could turn out cost effective.

If you are touring swiss for a week or more like we were doing, better to stay in Lucerne rather than interlaken. If you are planning to stay in Interlaken, pl consider some other place.

Date of stay: October 2015
How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Location
Liked least: wifi, lack of response from owner,staff.
Travelling group: Extended Family
Your age range 35-49
Would you recommend this hotel to a friend?   No.
Recommended for:
Large groups
  • Would you recommend the location of this property?
Was this review helpful? Yes
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Management Response
13 Nov 2015
Dear Mr. Iyer
Thank you again for your stay with us and your extensive notes here.
We take the opportunity to answer to your points:
1) The Wifi is working properly - with some obviously slow times, we agree. But during your stay we measured up to 15GB incoming traffic per day and the backbone load never exceeded 45% load. We do not exactly know where and what we should upgrade or change. Any suggestions from your side?
2) We looked back in our phone list - no calls from you. What support did you expect? We are not a hotel, we rent out non-serviced apartments. The other guests then waited because they arrived way early and we were still busy having their apartment properly ready for them. We don't have a reception as such, we communicate our check-in time (4pm) clearly and also we ask every guest to let us know when they plan to arrive. Therefor it was no ?luck? that your apartment door was open. We had no idea when you will arrive beforehand, so we put up some signs so you can find your entrance easily, go in and make yourself a home.
3) We consider us as family holiday place - and children LOVE the bunk bed.
4) What do expect from a bathroom? We do not claim or try to be luxury, we are a basic offering with basic infrastructures.
To your other comments: As far as we know other holiday apartments in Interlake ? the location of our Chalets is incomparable; we are 700m from Interlaken West station and 300m from town center but still it is absolutely quiet here in our little resort. Interlaken is not comparable to Lucerne; we are a small village between two lakes, surrounded by nature and peaks from 700m to 4500m, and Lucerne ? in contrary ? is quite a big (historical) city on a lakeside.
For now, generally we would appreciate your concerns about your stay while you are here, so we have the to react on it.
We are looking forward to welcome you and your family back for another stay in Switzerland one day soon.
Kind regards, Matt Horn & Family
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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