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All reviews train station corner room restaurants and shops views of the mountains breakfast was excellent balcony tub coop
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Reviewed 22 May 2019

It was my first trip to Switzerland and we spent 4 nights at the Carleton Europe. Excellent hotel and I highly recommend it.
1. 5 minute walk from the train station.
2. Excellent desk staff. They gave us lots of good tips about places to visit.
3. Super location. Right on the main street....with lots of restaurants, shops, parks. Also right across the road from the Harder Klum tram that goes to the 'Top of Interlaken'
4. Great hot breakfast every morning. Bacon, eggs, fruit.......
5. Nice restaurant in the hotel. Also very close (3 min walk) to the Café 3a. The is on the ground floor of the new hostel. Really good food, good prices, prepared as you watch.
6. We had a small balcony to enjoy the view and a beer.

Send me a message if you have any questions.

Room tip: We had a view of the Jungfrau from our balcony
Date of stay: May 2019
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank scotty093
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Carlton-Europe, front at Carlton-Europe Hotel, responded to this reviewResponded 26 May 2019

Dear Guest,
Thank you so much for leaving this great feedback and rating!
We are very happy to read that you enjoyed your time and had a great stay with us. With pleasure we will forward your feedback to the staff of our hotel.

All the best on your travel and we are looking forward to be your host again on your next visit to Interlaken.

Best regards,
Marco Heider

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 May 2019

Staff was wonderful—memorized my name right away, set me up with a great room knowing that EuroRail had messed up my reservation. The breakfast was amazing, plus, the second day I was there was my birthday, and the staff came out with orange slices, brownies, and a sparkler lit in one of the brownies to wish me a happy birthday—I didn’t even mention that it was! The hotel is within walking distance of the train station, right across from the Harder Kalm tram ride, next to wonderful shops and restaurants, and immediate in front of a town park that leads to hiking trails that take you to either lake on either side of town. The room was amazingly comfortable—I love how Switzerland does up their bathrooms-nice water pressure and hot water right away. The bed was so comfy as well. Nice patio attached to the room looking over the full town. You will not regret signing up with this hotel.

Date of stay: May 2019
  • Trip type: Travelled solo
    • Location
    • Sleep Quality
    • Service
1  Thank Mobile824727
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Carlton-Europe, Front at Carlton-Europe Hotel, responded to this reviewResponded 12 May 2019

Dear guest,

Thank you so much for your lovely feedback and the great rating!

We are happy to hear that even with a unconvenient start we could turn your stay into a pleasant memory.
All the best on your continious travel and we are looking forward to welcome you again at here in Interlaken and its beautiful mountain region.

Kind regards from all our staff,
Marco Heider
Carlton-Europe Vintage Hotel

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Reviewed 8 May 2019 via mobile

Very accessible - a few minutes walk from Interlaken OST station, boat cruise station and Harder Kulm cable car.

Very picturesque. The views from the room are great. You can see Jungfrau, Mönch and Eiger. Amazing! Even when some days, part of them are hidden behind clouds.

Breakfast is filling with lots of choices.

F&B staff were accommodating. They'll fill up your water bottles (hot or cold water) for your daily activities. When you go back to the hotel after a day's sight seeing or shopping, there's always a refreshing pitcher of mountain water with lemon or orange in the lobby.

Date of stay: April 2019
Trip type: Travelled as a couple
1  Thank RyLou1206
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Carlton-Europe, Front at Carlton-Europe Hotel, responded to this reviewResponded 12 May 2019

Dear guest,

Thank you for your very kind feedback and your rating.

We are very happy to hear you had a pleasant stay with us in Interlaken and are looking forward to welcome you again soon.

Best wishes,
Marco Heider
Carlton-Europe Vintage Hotel

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Reviewed 17 April 2019

The place is close to Interlaken Ost which is the central point to access to many mountains. Room is clean but may be a bit tight for Western people. Eventhough, it is not in the downtown area where there are many shops and restaurants but those are in the walking distances. For those who plan to visit Harder Kulm, the entrance is just across the street from the hotel.

Date of stay: April 2019
  • Trip type: Travelled with friends
    • Sleep Quality
    • Rooms
    • Service
1  Thank Nongvt
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Carlton-Europe, reception at Carlton-Europe Hotel, responded to this reviewResponded 21 April 2019

Dear Guest,

Thank you for the rating and your feedback. We are happy to hear that you enjoyed your stay here at the hotel and Interlaken.

Thank you for choosing the Carlton-Europe Vintage Hotel and we are looking forward to welcome you again on your next journey.

Best regards,
Marco Heider

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Reviewed 21 March 2019 via mobile

Extremely good location, 5 minutes walk from Interlaken East station, where we went to the mountains. The staff are very friendly and helpful. The weather is very bad the day we arrived, with snow and thunderstorm on the mountain, we didn’t know where to go. The staff approached us and gave us many good recommendations, showed us various tours possible on the map, and provided us very useful travel tips (including where to find good hiking shoes:) thanks to their recommendations we spent a wonderful time in Interlaken. I would highly recommend the hotel and will definitely visit again!

Date of stay: March 2019
Trip type: Travelled with friends
1  Thank peachessmissu
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Carlton-Europe, Front Office Manager at Carlton-Europe Hotel, responded to this reviewResponded 24 March 2019

Dear Guest,

Thank you for the great review of our hotel!
We are very happy that we could make your stay more pleasant with our tips
And we hope to see you again very soon.

Kind regards from Interlaken
Marcel Schneiders
Front-Office-Manager
Carlton-Europe Vintage Hotel

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