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Traveller rating
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42 - 47 of 783 reviews
Reviewed 15 July 2019

Value for money for location.no cattles in room no water bottles provided only location and room size are ok in the center of Interlaken having highest floors in the town . Breakfast not so good having same menu daily

Date of stay: July 2019
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Sanjeevchadha77
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
metropoleinterlaken, Guest Relations Assistant at Metropole Hotel Interlaken, responded to this reviewResponded 15 July 2019

Dear Sanjee

Thank you very much for your review.

You are right we are located in the middle of the centre - we are glad you liked it.

Regarding the coffee/tea facilities: our Hotel provides coffee/tea as well as sparkling and non-sparkling water 24/7 at our Terrazzo lounge. - Thank you for your understanding.

We will forward your feedback about the choice of the breakfast to the responsible department.

It would be a pleasure for us to welcome you again here in our Hotel.

Best wishes

Anja Lösche
Guest Relations Assistant

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2019

My wife and I stayed here pre river cruise and we found the hotel perfect in every way,from staff at reception and bar to restaurant and the excellent views of surrounding area.Interlaken is beautiful and the trip up to the Jungfrau is amazing.
The green at front of hotel is perfect for watching paragliders land from surrounding mountain tops. The area itself has some nice eating places and bars and shops.

Date of stay: June 2019
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
2  Thank StevieYNWA
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
metropoleinterlaken, Leiter Gästebetreuung at Metropole Hotel Interlaken, responded to this reviewResponded 15 July 2019

Dear Stevie

Thank you very much for your stunning review. We will forward your nice review to our staff.

We are glad that you enjoyed your stay in our Hotel and looking forward to welcome you here again.

Best wishes
Your Metropole Team
Anja Lösche
Guest Relations Assistent

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 July 2019 via mobile

18th floor of this modern hotel has an outside seating area next to its restaurant. We love to visit for morning coffee. Stunning views & peaceful too.
Staff are friendly & speak most languages.
Facilities are clean.

Date of stay: July 2019
Trip type: Travelled with family
Thank 654SueW
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
metropoleinterlaken, Manager at Metropole Hotel Interlaken, responded to this reviewResponded 5 July 2019

Dear Guest

Thank you very much for your positive feedback, which I will of course orward to the staff.

We hope to welcome you back with us on your next trip to Interlaken.

Kind regards,

Marco von Euw
Hotel Manager

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Reviewed 25 June 2019

I have visit this hotel for a few times. Actually the hotel room are quite old some of them need to renovate but it’s a very good on location. The most strength point of this hotel to make me impress is a receptionist name Ms. Diane Laurent. She make my day by her services beyond her ability. I found most important to make a guest who stay at hotel like their home must come from their staff and Diane is the one who made it

Date of stay: June 2019
Trip type: Travelled on business
2  Thank NividM1
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
metropoleinterlaken, Manager at Metropole Hotel Interlaken, responded to this reviewResponded 26 June 2019

Dear Guest

Thank you very much for your feedback, especially the one with your comment About our Ms. Laurent. With pleasure I will forward this to her. We think the softfacts are very important in a hotel.

With pleasure I can inform you that we did renovate already our restaurant Top o'Met on the 18th floor as well as the rooms on the 14th floor. Next winter we will go on with another two guest room floors. I would be very happy to show you around during your next stay with us.

Thank you for staying with us and we are looking forward to welcoming you for your next stay in Interlaken.

Kind regards,
Marco von Euw
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 June 2019

We enjoyed our stay here
The room was large with fabulous views to the snow capped mountains. Breakfast and dinners were nice as was the panorama restaurant. Comfortable room, well appointed . Very convenient location

Date of stay: June 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank pirkkob2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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