I've given the hotel a 3* rating purely because we didn't actually manage to stay here. A group of us booked independently so 5 rooms were needed in total. Non of the bookings were received by the hotel, so some malfunction with their reservation booking engine. Luckily for the rest of our party, there were rooms available, unluckily for us, as we arrived last, there was no room left at the inn! It was dealt with by the older lady who brought in her son to sort out the mess which they did admirably. They arranged a room at the City Oberland hotel some 50m away, at the same rate. They also allowed us to leave our car parked in their garage free of charge. Could have been a lot worse - the son / owner definitely went out of their way to put things right and were genuinely sorry and flabbergasted as to why the booking engine failed.
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- Also Known As:
- Minotel Toscana Hotel Interlaken
- Minotel Interlaken
- Interlaken Minotel