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“Thun Vacation Pt. 2”

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Victoria Jungfrau Grand Hotel & Spa
Ranked #3 of 39 Hotels in Interlaken
Certificate of Excellence
Reviewed 5 weeks ago via mobile

My second visit to the hotel. I've got to admit, I haven't stayed here, but I've visited their Davidoff Salon twice. The cigar selection and their single malt selection make it one if my favorite destinations in Interlaken.

Stayed: October 2017, travelled solo
Thank HuDatScott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VJ_Grand_Hotel_Spa, Manager at Victoria Jungfrau Grand Hotel & Spa, responded to this reviewResponded 4 weeks ago

Dear HuDatScott

Many thanks for your positive feedback on your visit at Victoria-Jungfrau Grand Hotel & Spa. We are already looking forward to the next opportunity when we will be able to grant you rejuvenating moments in our Davidoff Salon at the Victoria-Jungfrau Grand Hotel & Spa. Until then, our best wishes.

Yasmin and Urs Grimm Cachemaille
General Managers

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8 - 12 of 1,350 reviews

Reviewed 16 October 2017

Stayed for one night to celebrate my daughters birthday. from check in to check out everything was perfect. we had a duplex suite on the Fourth floor with the most spectacular view. the room has free and fast wifi, super amenities, and a Nespresso machine. with the standard, you would expect from a 5* hotel. the pool area accessed from the first floor was really nice, with jacuzzi internal and external and a steam room. Breakfast was one of the best I have come across with a super selection of items available. thanks to Yasmin and Urs and all the staff at the hotel for giving us an amazing stay. to show how great hoteliers they are they even sent a birthday cake to our room. One thing you will also notice is the staff here are all very friendly, it is 5* but with no stuffiness.
would highly recommend.

Room Tip: Front Facing with a balcony
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  • Stayed: October 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank laiterie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VJ_Grand_Hotel_Spa, Manager at Victoria Jungfrau Grand Hotel & Spa, responded to this reviewResponded 4 weeks ago

Dear laiterie

Heartfelt thanks for your super assessment of your stay in Victoria-Jungfrau Grand Hotel & Spa. Your feedback gives us great pleasure and spurs us on to continue to dedicate ourselves to looking after and indulging our guests with our full engagement.
See you soon in the VICTORIA-JUNGFRAU Grand Hotel & Spa and until then we wish you all the very best.

Yasmin and Urs Grimm Cachemaille
General Managers

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Reviewed 13 October 2017 via mobile

There is nothing bad that I can say about this hotel. The location is great, about a 10 minute walk from either of the Interlaken train stations. The reception staff is very friendly and helpful. The rooms are spacious, beds comfortable and the bathrooms large and with extremely high water pressure. The breakfast is amazing, with several hot dishes, meats and cheeses, breads, fresh juices, fruits and yogurt, and a kids section with treats for younger children. The WiFi is very fast and reliable, and there is a wide selection of international TV channels to pick from. One of the best hotels we have stayed at, anywhere.

Stayed: October 2017, travelled as a couple
1  Thank blakeyj08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VJ_Grand_Hotel_Spa, Manager at Victoria Jungfrau Grand Hotel & Spa, responded to this reviewResponded 4 weeks ago

Dear blakeyj08

Thank you very much indeed for the complimentary comments regarding your stay at the VICTORIA-JUNGFRAU Grand Hotel & Spa. We are really pleased to hear that the quality of our service and facilities met your expectations. We will ensure that your positive feedback will be forwarded onto our team.
We look forward to welcoming you once more at the VICTORIA-JUNGFRAU Grand Hotel & Spa in the very near future.

best regards

Yasmin and Urs Grimm Cachemaille
General Managers

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Reviewed 11 October 2017 via mobile

Built for royalty and it shows in everything. The staff here is one of the best I've experienced. Mario was the star of the show but everyone I encountered was exceptional. The food was delicious and the spa... I get a regular message once a week or every other -- Dena gave me the best massage of my life!

Heavenly views and great shopping are just a bonus.

Stayed: October 2017, travelled on business
Thank Morethanarib
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VJ_Grand_Hotel_Spa, Manager at Victoria Jungfrau Grand Hotel & Spa, responded to this reviewResponded 4 weeks ago

Dear Morethanarib

Thank you kindly for your appreciative words on your time at Victoria-Jungfrau Grand Hotel & Spa. We are delighted that our offerings and services have granted you satisfaction. Pampering you, our guest, lies close to our hearts. Your positive feedback shows that we have succeeded, and you can be sure we will relate this to our staff members.
Until we meet again at Victoria-Jungfrau Grand Hotel & Spa, we wish you all the best.

Yasmin and Urs Grimm Cachemaille
General Managers

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Reviewed 10 October 2017

Beautiful hotel, elegant, classic, outstanding view of Jungfrau and brilliant location. Breakfast was huge and plentiful. The restaurant is very elegant. There is a great spa as well. The entire property is very carefully and thoughtfully planned out. Everything was top-notch. There is nothing not to like!

  • Stayed: November 2016, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
2  Thank tapasyab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VJ_Grand_Hotel_Spa, Manager at Victoria Jungfrau Grand Hotel & Spa, responded to this reviewResponded 4 weeks ago

Dear tapasyab

Many thanks for your positive feedback on your visit at Victoria-Jungfrau Grand Hotel & Spa. It pleases us to no end to know that our products and services won you over and that you felt perfectly cared for during your stay.
We wish you all the best and look forward to welcoming you here once more at Victoria-Jungfrau Grand Hotel & Spa.

best regards

Yasmin and Urs Grimm Cachemaille
General Managers

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Victoria Jungfrau Grand Hotel & Spa

Address: Hoeheweg 41, Interlaken 3800, Switzerland
Phone Number:
Region: Switzerland > Canton of Bern > Bernese Oberland > Interlaken
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Interlaken
#1 Romantic Hotel in Interlaken
#2 Business Hotel in Interlaken
#5 Family Hotel in Interlaken
Price Range: ₹ 22,174 - ₹ 48,547 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Victoria Jungfrau Grand Hotel & Spa 5*
Number of rooms: 212
Official Description (provided by the hotel):
Interlaken's Leading Hotel, housed in palatial building with fine views of the Jungfrau Mountains. ... more   less 
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Also Known As:
Victoria Jungfrau Grand Hotel And Spa
Victoria Jungfrau Grand Hotel Interlaken
Victoria Jungfrau Grand Spa

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