I had a very bad experience in this "unique in Europe" shop due to a very arrogant and "customer hate " sales women who name herself as "chefin" of the business.
It is not a surprise, the fact that guests are not coming anymore to Grindelwald when you get such an attitude in the shops. No, it is not (only) the prices it is more and more the arrogance and lack of professionalism of the so called " verkäuferin" .
Half hour before I was entry in this Mont- Bell shop, another "nice women" try to charge me more than I had to pay ( in Buri Sport and Mode ) and ,of course, without Invoice.
It is with a very bitter taste the day go to the end and specially in this region where people live from tourism and shoud know what is mince when you BUY in their shops.
Is the lack of respect and arrogance who will "kill the business" and not the strong CHF!
So, if this is the attitude it is only one chance : back to cows and milk stuff.
Never back in such a shop where even the "Presidentin" hate the customers.
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