We received excellent service before we arrived from Barbara, the Customer Relations Manager, who had organised e-bikes, road bikes with a guide and a hike with a guide. We were 6 adults, all with different requirements and we were all accommodated beautifully. The road bikes needed an extra tool for the pedals so some of the party were whisked off to a shop to rectify the problem. The hotel mini bus also saved another one of our party when they needed a lift back after a long e-bike ride. The guides were very good and enhanced our overall experience. Check in was swift, efficient and friendly. All staff without exception could not have been better. They were helpful and went out of their way to ensure an enjoyable experience. Food and drink was of a high standard, which we expected. We were upgraded as we were celebrating an anniversary. The rooms were modern but in keeping with the style of this beautiful hotel and Gstaad. Some had massages and commented how good they were. Our group thoroughly enjoyed our three night stay. The Alps are breathtaking in the summer and there was so much more we wanted to do but will have to come back another time.
- Official Description (provided by the hotel):
- Over the years the Gstaad Palace has earned an unrivalled reputation for discreet, refined hospitality, and has always welcomed the most discerning international clientele. Set on a hill overlooking Gstaad, the resort is privileged to offer a breathtaking view of the majestic Swiss Alps. The 104 tastefully decorated rooms include 19 junior suites, 4 suites, 2 Tower Suites and the most luxurious and sophisticated three-bedroom Penthouse Suite ever built in an Alpine resort. ... more less
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