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All reviews tennis week swiss alps la fromagerie tennis camp tennis courts lobby bar love tennis staff were superb south view outdoor jacuzzi deluxe room old school ski area ski equipment leading hotels of the world three night stay room service
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Reviewed 7 March 2017

Skiing in Gstaad may not be as good as in Zermatt or Davos due to the lower altitude of mountains surrounding Gstaad but staying at Gstaad Palace on its own justify the trip to Gstaad. Great Staff, fantastic SPA, and attractive bar and Restaurants

  • Stayed: March 2017, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with The Leading Hotels of the World
Thank YMatGVA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 March 2017

From our arrival at Gstaad railway station, where we were picked up in the hotel's complimentary shuttle, to our departure we were treated like royalty at this beautiful hotel. Our room was a very comfortable Junior Suite Deluxe with lovely views of the pretty village below. It was furnished to a very high standard, exceptionally clean and superbly maintained. It benefited from high speed internet and every modern convenience while still retaining the charm of this historic hotel. The hotel's restaurants and bars are all very welcoming, the food and service excellent and the atmosphere in keeping with the beautiful surroundings. The staff is truly excellent. We were always recognized and addressed by name and the service came with a smile and genuine friendliness. The concierge team offered excellent advice and assistance, especially Roger who always took the time to help plan our skiing day. The shuttle service to the station was always available and the driver extremely helpful with baggage and ski equipment. The spa benefits from the most wonderful indoor/outdoor giant hot tub and a good sized indoor swimming pool. A very welcome place after skiing all day. Unfortunately, we did not have time for any treatments - something to look forward to during our next stay. What more can I add except to say that this hotel provides luxury accommodation, first class restaurants, exemplary service, charm and modern amenities in a fairy-tale setting. Very highly recommended.

  • Stayed: March 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with The Leading Hotels of the World
Thank heb999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RBour, Manager at Gstaad Palace Hotel, responded to this reviewResponded 13 March 2017

Dear Heb999

Thank you very much for these nice words, it’s always a pleasure to leave a good memory to our guests.
Your satisfaction is our satisfaction.
We look forward to welcoming you soon again and hope to pamper you in our spa during your next stay.
Best Regards

GSTAAD PALACE
Romuald Bour

Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 March 2017 via mobile

We dropped in for a light lunch and were not disappointed. Our toasted sandwiches - one pastrami and one tomato - were excellent. Nice service, if a little bit too quick to clear away. Good espresso with outstanding little sweets and biscuits to finish. Magnificent room with great views. It's far from cheap, but hey, this is a wonderful old hotel above Gstaad!

Stayed: March 2017, travelled as a couple
Thank IOWman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 March 2017 via mobile

Gstaad Palace is....history,luxe,charme...
is family feeling,is kindness,elegance...
Is.....a real palace....
Not because the rooms,not because is...old...
Because the feeling,the service,the staff,
The"cuisine",the details,its natural refinement...and every year...equal....
The only.....palace where time....make tou younger

Stayed: February 2017, travelled with friends
Thank Riccardo T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RBour, Manager at Gstaad Palace Hotel, responded to this reviewResponded 13 March 2017

Dear Riccardo T

Thank you very much for your wonderful lines.

This is the best compliment we can dream about.
We look forward to welcoming and pampering you very soon again in the timeless Gstaad Palace.

Best Regards

GSTAAD PALACE
Romuald Bour
Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 March 2017 via mobile

Primary asset of this hotel is by far its unique location. It is literally overlooking the town an it reflects the grandeur of the previous century. Large terrasses south oriented give magnificent views on the surrounding mountains. When I compare with the other hotels that are the same size and style: hotel du Parc and Alpina this one certainly is the better choice. The two other hotels are far better equipped for modern lifestyle (better electronic equipment and air conditioning for instance) but they lack the charm. Hotel is heavily visited so reservations are strongly recommended. The restaurants are truly worth a visit they offer outstanding food and service. There is a fine spa facility with indoor an outdoor pools, not the largest in size. All this comes at a price but it is definitely worth it.

Stayed: March 2017, travelled as a couple
Thank Redjonav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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