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All reviews lovely location lake switzerland terrace stroll chateau chf
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1 - 6 of 519 reviews
Reviewed 15 December 2021 via mobile

Even though the health situation was uncertain, we decided to celebrate our Christmas dinner in the winter restaurant O'Raclette.

The concept is absolutely fantastic An original mountain restaurant atmosphere with probably the best raclette cheese you will find in Switzerland !

On the sanitary level, everything was set up with hand sanitizer and protective masks, we felt safe all night long

Thanks to Beau-Rivage Hotel we spent a great dinner with the team, we will definitly be back next year

Date of stay: December 2021
Trip type: Travelled on business
Thank Carlos B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 11 September 2021

A beautiful historic hotel in a lovely location in a picturesque city. Easy walking to the Chateau and museums. Right on the waterfront for strolls and peoplewatching. We were disappointed that the restaurant wasn't open on Monday night (the night of our visit) so we ate on the terrace outside. It was a perfect setting for a nice meal, but the service was frustratingly slow. Other than that, the staff was very friendly and attentive.

Date of stay: September 2021
    • Value
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Review collected in partnership with Relais & Chateaux
Thank Helen L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 25 August 2021

A Top Hotel on the best spot and with kind and helpful personnel in Neuchatel. You will be spoiled during breakfast and the Spa is definitely recommended. Situated next to the Lake, and the busstation Place de Pury at its doorstep.

Date of stay: August 2021
    • Value
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Review collected in partnership with Relais & Chateaux
Thank Q1940DPpeterw
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Marc Landert, General Manager at Beau-Rivage Hotel, responded to this reviewResponded 6 September 2021

Thank you so much for your very nice comment. We look forward in welcoming you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 July 2021 via mobile

Dear all,
I would like to share my very bad experience with you.
I had a reservation for the night of Saturday, July 24th.
My wife and I have suffered the intolerable and anti-ethical behavior that I hope no one else will suffer again.
We arrived at 23:30 and after asking if there was parking space in the hotel area or can someone take the suitcases we heard comments in a very unprofessional way such as you can leave if you are not happy ... Cancel your reservation if you do like what I am saying....
It’s incredible how a 5-star hotel allows such an unprofessionals with lack of ethics in professional environment work as reception when they do not know how to welcome a guest.
His overall behavior and attitude was on a such low level, that I have never witnessed before.
We never experienced this level of behavior.
As a detail, my wife is pregnant and we went to find another hotel late at night not to support this situation anymore.
Best regards.

Room tip: There is a very very nice 5-star hotel Palafitte in Neuchatel you can enjoy your stay in a professional 5-star hotel.
Date of stay: June 2021
Trip type: Travelled with family
1  Thank hormozabdshahzade
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 26 June 2021

We wanted to stay with a couple of friends in a really good hotel - and were not disappointed. Magnificient room with a gorgeous view, great comfort, a lot of space - what more can you ask for? The room had a shower and a bath and top quality amenities. We had a top dinner and a very good breakfast. A most impressive place - if not very cheap. The parking space billed ad the same CHF 35.- (inside or outside) on top is a bit of a damper. Luckily the thunderstorm we had didn't bring any hail.

Date of stay: June 2021
    • Value
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1  Thank olivierc47
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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