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“Comfortable, but Small bathrooms”
4 of 5 bubbles Review of Grand Hotel Europe

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Grand Hotel Europe
Ranked #37 of 68 Hotels in Lucerne
New Bern, North Carolina
Level Contributor
411 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 184 helpful votes
“Comfortable, but Small bathrooms”
4 of 5 bubbles Reviewed 7 April 2012

Overall I enjoyed staying at this hotel. The lobby and common areas are spacious and comfortable, enjoyable for a drink from their bar.
The room was a nice size with windows that opened to smell the fresh air and view the mountains. Each side of the bed had a closet and small night table. There was a room safe.
I was most disappointed in the bathroom(s) which lacked for space for toiletries. There were ttwo rooms: one included a sink and toilet, the other a sink and shower. The hairdryer handle heated up with use and got to the point where I had to wrap the handle in a towel to hold it. The shower had no shelving to hold shampoo, conditioner and facial cleanser so that you had to put them on the floor of the shower.
Overall, this hotel was clean, comfortable and within walking distance of town.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GmaSandra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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468 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (83)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
  • English first
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English first
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 April 2012

I stayed at the Grand Hotel Europe for 3 nights because I had business in and around Lucerne. In addition to the absolutely wonderful location (central but nevertheless quiet and on the shore of Lake Lucerne), my room was spacious and seemed newly refurbished. The old luxurious rooms contrasted beautifully with the modern interior design. Service was very friendly and professional throughout my whole stay. There is not a lot I can say about the food, because I often ate out, but the few meals I had here (including breakfast) were delicious.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Alfredos_S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zurich, Switzerland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 27 March 2012

I was very pleased to find such a place in Luzern, with the perfect view on the lake and wonderful atmosphere. Big and cozy rooms. I'm a person, who is paying very much attention to what I'm eating, so the food in this hotel was amazing for such small price! So I recommend to everybody, to stay in this hotel while you are visiting Luzern, this is the perfect place to stay for sure!!!

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dasha D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
5 of 5 bubbles Reviewed 18 March 2012

Stayed at this hotel 2 nights in a lake view suite, fantastic views of lake and alps. Good location walking distance to city and transport. The Manager and staff were extremely helpful and went out of there way to make our stay enjoyable. Would recommend this hotel to anyone.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jen_nigel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pune
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 13 December 2011

Switzerland is a dream and when we had a stay at Grand Hotel Europe it was an icing on the cake. When we reached Lucerne from Paris by bus and saw Grand's lobby alongwith it's location we were like WOW...Amazing location...Just in front of Lucerne Lake where we went for night walk as well.
Staff at reception was very warm and helpful and good English speakers(not German). Room was awsome and breakfast was also good and on time.
Lucerne = Grand Hotel Europe = Great Location.

Room Tip: Rooms with the view of Lake Lucerne are awsome.
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  • Stayed May 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank MinalC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Hotel Europe

Property: Grand Hotel Europe
Address: Haldenstrasse 59 | 6006 Lucerne, Lucerne 6006, Switzerland
Region: Switzerland > Canton of Lucerne > Lucerne
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#19 Luxury Hotel in Lucerne
#20 Business Hotel in Lucerne
Price range (per night): ₹ 14,121 - ₹ 22,995
Hotel Class:4 star — Grand Hotel Europe 4*
Number of rooms: 169
Official Description (provided by the hotel):
The Grand Hotel Europe, opened in 1875, combines a grand past with a contemporary outlook and is distinguished by its subtle elegance, attentive service and warm hospitality. If offers 169 tastefully designed rooms, a restaurant with lake view, a hotel bar with patio and garden and two lavish dining halls. Shopping facilities, lake promenade, casino, gym & wellness and a golf course are at short distance. ... more   less 
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Also Known As:
Grand Hotel Lucerne
Grand Hotel Europe Lucerne

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