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“Service, service and more service”
Review of Palace Luzern

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Palace Luzern
Ranked #3 of 67 Hotels in Lucerne
Certificate of Excellence
Reviewed 30 December 2011

Staying overnigth while traveling to our wintersports vacation we experienced the most warm welcome in The Palace Hotel in Luzern.
Great rooms, excelent staff and great food made this stop over a feast, and we did not want to leave the next morning.
If travelling through Switzerland, this hotel is a must.
We will be back.

Room Tip: Take a room with lake view, costs more but worth the extra money
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  • Stayed: December 2011, travelled with family
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Thank BAPost
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Reviewed 6 October 2011

My wife and I stayed here for two nights beginning 9/28/11 as part of my 50th Birthday trip to Lucerne, Lake Como, and Santa Margherita/Portofino/Cinque Terre. We upgraded to a mini suite and it was spectacular. Great view, HUGE room, wonderful bathroom, great breakfast (they will make you ANYTHING you want if you prefer not to hit the buffet), etc. And because the free internet that comes with LHW is via wifi credit card, you can use the wifi on multiple devices without incurring multiple charges. All in all, a fantastic experience, and we stay at a lot of 5 star hotels around the world.

Room Tip: Consider the upgrade to a mini-suite, and DO join LHW for the benefits it provides!
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  • Stayed: September 2011, travelled as a couple
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1  Thank Warm Weather Traveler
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Reviewed 16 September 2011

It's really a 5 star hotel and you can´t expect more. My husband and I spent last weekend in this hotel, from the 9th til the 11th september 2011. Our room in the 5th floor had an amazing lake view, it was huge, confortable, elegant and had plenty of room for luggage, truely, as much as in our walk in closet at home :)
I think the photos I'm posting are much better then my poor english words but I'd like to emphasize that the staff is brillant, they have a notion of good services that's difficult to match. If you chhose this hotel, you'll never regret a thing, on the contrary, it will be an once in a life time exepirience.

Room Tip: if you stay in this hotel you MUST pick a room with lake views.
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  • Stayed: September 2011, travelled as a couple
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2  Thank cardigos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 September 2011

A great location by the lake. A view to the KKL, the lake and the montains.
The rooms are large and provide a great experience. If you stay in the floors 1,2 or 3, you should try a breakfast on the room balcony. The breakfast is served on a very nice room, with windos to the lake. An outdoor promenade with confortable seating provides a nice meal or lunch.

  • Stayed: September 2011
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Thank Antonio_cf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 August 2011

We host several leadership development conferences per year and we have held them in numerous locations in Europe over the years. By far, this has been the best experience we've had - from the beautiful location to the food, rooms and service. Georg Kaesler (Head Concierge) was extremely helpful and attentive, along with the rest of the staff. They were always very prompt and responsive and addressed every need we had, sometimes before we even asked. This was such a pleasant experience and I can't say enough about what a great hotel the Palace is. Highly recommended!

  • Stayed: August 2011, travelled on business
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1  Thank Sandi K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Palace Luzern

Address: Haldenstrasse 10, Lucerne 6006, Switzerland
Region: Switzerland > Canton of Lucerne > Lucerne
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Lucerne
#2 Family Hotel in Lucerne
#3 Luxury Hotel in Lucerne
#4 Business Hotel in Lucerne
Price Range: ₹ 24,785 - ₹ 67,123 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Palace Luzern 5*
Number of rooms: 129
Official Description (provided by the hotel):
Elegant lakefront hotel with elaborately carved stone facade, rooftop cupolas & spires; within walking distance to Old Town. ... more   less 
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Also Known As:
Palace Luzern Lucerne
Palace Luzern Hotel Lucerne

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