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Best Western Hotel Strasbourg
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Reviews (491)
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All reviewstrain stationcontinental breakfast ismini barfree wifiwalking distance to the lakehotel is locatedconvenient locationold townpublic transporttwo blockssingle roomlate at nightyogurtnice breakfastmin walkfree passan expensive city
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2 - 7 of 491 reviews
Reviewed 2 weeks ago via mobile

I chose this hotel for a number of reasons. 1. The BW name. 2. The walking distance to the lake and other places. 3. The reviews.

The staff was great. Jean-Philippe, who I think is the manager, was so helpful, friendly, and kind. If not speaking French is a concern, be assured that his English is perfect. What I also love about the "free" (included) breakfast is, they have plain yogurts, in addition to the sweet ones we get at hotels in the US. The rooms were quiet and clean. The one drawback was the tiny elevator that, believe it or not, even a small folding wheelchair did not fit in. We had to take my daughter out of her chair to get her in! The elevator is literally large enough for two very friendly people, or one person and luggage. Jean-Philippe helped us out every time getting her up and down.

Stayed: April 2018, travelled with family
Thank Marilyn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago

Small, kind of old but very clean and what's best is that it is within walking distance of all the main attractions and the train station.
Breakfast included with enough to start your day well fed.
The employees are the nice and helpful

Stayed: December 2017
Thank Martha Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 March 2018 via mobile

Lovely continental brekkie. Friendly reception staff and very helpful. Perfect English. Room lovely and clean. Bathroom modern. Cleaners good. Room could do with being a tad warmer but not much and it certainly wasn't cold.

Just think the hotel could do with a better reception evening area, somewhere you could sit, keep warm and grab a beer.

Stayed: February 2018, travelled as a couple
Thank Jackie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 February 2018

Just spent a weekend at this hotel and couldnt fault it in the slightest. Two minute walk from the train station in a quiet side street. Patrick on reception checked us in, very polite, smiling and helpful.
Rooms bit small but perfectly okay. Bed very comy and very clean room.
Would stay here again if i came back to the lovely city of Geneva

  • Stayed: February 2018, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank scoff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 February 2018

3 minutes from the train station. View was onto a back street, not very nice but quiet. Got a newly renovated room, small room but comfortable, all there what you need, safe, cupboard, coat hangers, mini bar, friendly service, modern bathroom. Breakfast buffet small but all there to get you going in the morning, including fresh fruit. Very good value for money.

Room Tip: Ask for a newly renovated room
  • Stayed: February 2018, travelled solo
    • Location
    • Sleep Quality
    • Service
1  Thank Markey77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris H, Front Office Manager at Best Western Hotel Strasbourg, responded to this reviewResponded 26 February 2018

Dear Markey77,

We thank you for your stay with us as well as for having taken the time to post your detailed comments.
We do hope on having the pleasure in welcoming you again maybe in the future.

With our best regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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