This is our second time using Swiss Safari while we're touring Switzerland and once again Carmen had created a wonderful tour for me and my mom!
I've been traveling around Europe using different private touring companies/guides and Swiss Safari is the best bar none!
Carmen's been super helpful through the initial tour planning stage giving me ideas and suggestions on places that we would be interested in visiting (it is not easy to travel with an elderly with a bad knee). Being a demanding customer with lots of questions Carmen never fails to respond to my emails promptly and never lose her patience and that's great customer service! She even greets us personally when we arrive and took us to the airport on our day of departure (and all the goodies that she gave us as gifts).
Our guide Heinz is the best guide I've ever had by far. He knows the area so well that he never had to use GPS once during our trip. He's very responsible and took care of us well during our trip especially my mom which I really appreciate. Heinz is very knowledgeable in every aspect (food, wine, sports, history...anything you want to know about Switzerland and all the off the beaten paths) and he's nice and funny - it was like traveling with a friend!
Yes the tour is on the expensive side but you really do get what you pay for. If you want a professional, tailor-made and worry-free touring experience Swiss Safari would be your one and only choice.
Thank you Carmen we really appreciate everything you've done for us and thanks for helping me successfully surprised my mom (this was a very memorable trip for her!).
Can't wait to tour around Switzerland again with you and Heinz in the near future! :)
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.