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“Small and Old, Old rooms, Clean, Good Service, Good Location, Expensive”

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Hotel de la Cigogne
Ranked #39 of 105 Hotels in Geneva
Certificate of Excellence
Montvale NJ
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Small and Old, Old rooms, Clean, Good Service, Good Location, Expensive”
Reviewed 2 March 2011

This is a hotel that has everything going for it except the hotel itself.

The staff is excellent, with some of the best service I have seen, Nice complimentary room service breakfast, and a great location just off of the Rive Gauche, close to the historic old center of Geneva, shopping, transit, restaurants. It's quiet and clean.

The hotel itself is very clean, but hasn't been renovated in perhaps 20+ years. It's got an old feel to everything about it, you feel like you're in a Sean Connery era James Bond Hotel.

For around $500 a night, it isn't cheap, and it doesn't feel worthwhile. You get two twin beds in a somewhat cramped room.

  • Stayed March 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank GreasyWheel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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154 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (21)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
London, United Kingdom
Level Contributor
102 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed 30 October 2010

I had to be in Geneva for work and booked this hotel because it was one of the first - and few - with availability. I paid £600+ for what was billed as a standard room (ouch!) but had little choice. On arrival, I was surprised to see how small the lobby was. This really felt like a sub-urban hotel, not a luxurious boutique in the heart of Geneva that I'd just whacked the best part of $1000 on! But, moving up to my room, things got better. It turns out that this hotel's 'standard room' is more akin to a junior suite. I had a separate lounge, dining area and bedroom. The bathroom was elegant, if a little OTT (marble on marble on marble with a hint of granite, topped off with some gold). Beautifully cooked and presented room service (another £100, ouch!) served at my in-room dining table, followed by a great night's sleep in a huge four-poster bed = almost worth the money. Next time, I'll book the Four Seasons for half the price, but I'm glad I experienced it.

  • Stayed May 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank craiglegrice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 September 2010

The hotel was booked for me by my company. It was my first trip to Geneva so I did not know much about the local hotels and did not have an opinion in the matter.
The room was spacious, clean and tastefully done up but a bit stuffy. I looked around for the AC vent but could not find it at the first go. Hence I had to open the window to get some fresh air as it was the warmest time of the year in Geneva. Later on, after a lot of investigation, I found the AC vent much later (it was so small you could almost miss it and assume the room was without airconditioning).
The restaurant is closed on Sundays (the day I arrived was a Sunday), so that was a bit of a disappointment as I had arrived after a long flight and was looking to relax with some food from room service. Had to eventually go out to look for food.
Room rent and food are both on the expensive side. Service is ok. There is no additional service available in the hotel for guests (gym/ swimming) since its a small boutique hotel.
Ambience of the hotel and room is good. Location is fantastic (next to Lake Geneva in the center of town).
The staff are friendly and courteous, even though a bit reserved.

  • Stayed July 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank amasaldan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
london, united kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 5 September 2010

Thank goodness I was invited by a friend. I am Swiss and British and speak fluent French but I would no way recommend this hotel only for business. I have travelled world-wide in five star hotels and this is the worst so far. Very old fashioned and dowdy, reception - a couple of receptionists quite pleasant but the rest and the restaurant dreadful and the food not that brilliant considering its Relais et Chateaux. Overrated, overpriced.

Stayed August 2010, travelled with friends
Helpful?
1 Thank oliverdavid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Berlin
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 June 2010

Tacky rooms that are supposed to be arty. Windows to an alley, dirty carpet, uncomfortable bed, unfriendly staff. not at all recommended

  • Stayed May 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank vince03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel de la Cigogne

Property: Hotel de la Cigogne
Address: place de Longemalle 17, Geneva 1204, Switzerland
Phone Number:
Region: Switzerland > Canton of Geneva > Geneva
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
#28 Luxury Hotel in Geneva
Price range (per night): ₹ 23,308 - ₹ 55,181
Hotel Class:4 star — Hotel de la Cigogne 4*
Number of rooms: 52
Official Description (provided by the hotel):
Discovering the beautiful sights of Geneva starts at the Hôtel de la Cigogne, a haven of peace and tranquility in the heart of Geneva's business centre, only a few steps from the old city, the lake and the cultural district. On place Longemalle, the gilded swan overlooking the door sets the tone of a hotel in which all rooms are different and have been entirely redesigned in a young and dynamic spirit. In culinary terms, you can take a delicious break right in the city centre and sample gourmet treats, now also on the terrace. ... more   less 
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Also Known As:
De La Cigogne Hotel

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