Clean and tidy room with good value.
Location is not very far, can directly access by the tram number 9 from the HBF.
However, the direction given in the website is not very accurate, it advised us to get there by S-bahn to station Wandorf, then we ended up walking 15mins from to train station to hotel.
Free wifi and desktop in lobby is very convenient
I would definitely not recommend this hotel in spite of the relatively good location(10 min. by tram from city center). First when we checked in the reception desk clerk seemed bored and annoyed by the fact that I dared ask a few questions about the city constantly sighing and rolling her eyes. Second there was a piece of gum stuck to the carpet in front of the sink that I couldn't remove myself and asked the front desk and cleaning maid THREE times to clean, and when I left three nights later it was still there. The breakfast left to be desired (compared to the Etap Hotel in Zurich where they provided for the same price cold cuts and cheese) with only some cereal, butter and jam plus coffee or tea
I went downstair to use internet (which they said it´s free there) and i was told to ask for the code to the novotel receptionist (on groundfloor). but she said it´s not ready for that moment and they can not do anything