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“Very central and clean” 4 of 5 bubbles
Review of Hotel Metropole

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Hotel Metropole
Ranked #29 of 30 Hotels in Bern
London
2 reviews
“Very central and clean”
4 of 5 bubbles Reviewed 18 May 2011

Just came back from weekend away with my sister and mother. We are all quite particular about our hotels. Could not fault hotel was clean, central and where our hotel did not have internet access as guests you have access to the sister hotel across the road where we were able to use facilities from gym to internet service, which was very useful.

Definitely recommend this place for a short weekend break,

  • Stayed May 2011
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with OctopusTravel

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Thank ACL71
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236 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (11)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Kuala Lumpur
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 21 February 2010

We stayed for 2 days. On the first day we believed hotel staff have done some survey to check the persons who is affordable or having valuable items. On second day after we're back to the hotel from whole day skiing at interlaken we found that :
1. Room door was opened
2. Luggage key was broken ( being cut off)
3. Money was stolen
4. Expensive watch lost
5. Damaged worth GBP 5,000.

Since there is no damaged to the hotel door, this is purely done by internall staff.
We are very disappointed as no action being taken by the hotel to investigate the matter besides call a police to the hotel and said " Nothing much can be done and have a pleasant trip" No CCTV and other safety requirement.

The housekeeper and reception is not friendly and rude by giving love letter to client just because of lazy to do do extra work on the housekeeping.

The only good I would say is a location however what the point of having good location is client's belonging is not safe in the hotel.

  • Stayed February 2010, travelled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank wwlanz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Bern hotels

London
Level Contributor
151 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
4 of 5 bubbles Reviewed 5 December 2009

I in advertently booked here twice on two seperate trips within the space of a week of each other.

I have to say this hotel is perfectly adequate and the staff at reception are very helpful. It is located on quite a safe street and some of the rooms overlook the Market Square. There are lots of places to eat nearby and Bern being a miniscule sort of place you're never too far from anything. The main station is 5 minutes away and all the sights of interest are quite close by.

I think some of the reviews on trip advisor have been over critical and I would certainly stay here again if passing through - by choice this time rather than accident.

  • Stayed November 2009, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank LondonDavidS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Metropole

Property: Hotel Metropole
Address: Zeughausgasse 28 | 3011 Bern, Bern 3011, Switzerland
Phone Number:
Region: Switzerland > Canton of Bern > Bern Mittelland District > Bern
Amenities:
Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #29 of 30 Hotels in Bern
Price range (per night): ₹ 8,595 - ₹ 14,414
Hotel Class:3 star — Hotel Metropole 3*
Number of rooms: 59
Official Description (provided by the hotel):
Welcome to the City-Hotel Metropole. Our centrally situated city-hotel offers 103 beds in 59 functional furnished single-, double- and triple rooms. Benefit from the ideal location. A wide cultural offer and attractive shopping facilities under the arcades of Berne are within walking distance. Only a few steps from the main station and right next to the capacious public parking garage you can reach us either by public transport or by car. ... more   less 
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Also Known As:
Swiss q Metropole Hotel Bern
Bern Swiss q Metropole

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