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All reviews old town city gate great hotel room was spacious the bus river cruise small bar public transport recommend this hotel the hotel staff street noise hotel is located coffee machine excellent location excellent stay booked this hotel great room
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Reviewed 19 October 2017

We arrived in a bad mood, after learning our luggage had been lost by the airline. But the hotel's gracious and friendly staff put us at ease and made every effort to help us [and we did, finally, two days later, get our luggage back!]. The rooms are large, light and well-appointed. The location is handy to transportation and sites. If ever we are back in Basel, we will stay here, without question.

  • Stayed: October 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank Phil V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julia B, Manager at Hotel Spalentor Basel, responded to this reviewResponded 20 October 2017

Dear Phil,
thank you very much for your stay and your lovely review on tripadvisor.
Awesome that you were totally satisfied especially with the service of our staff.
We wish you a wonderful autumn and look very much forward to welcoming you again in Basel.
With warmest regards,
Julia Breisacher and the whole team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 October 2017 via mobile

This is a great choice for Basel. Near bus and tram stop, though we walked most of the time Very friendly helpful staff Breakfast upstairs in attic room with beautiful view Old world charm with every modern amenity including great WiFi We had a deluxe room which was very large and had a balcony Some street noise but not so it stops you from getting a great nights sleep on the comfortable bed. Would most definitely return

Stayed: October 2017, travelled as a couple
2  Thank glovygirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julia B, Manager at Hotel Spalentor Basel, responded to this reviewResponded 19 October 2017

Dear guest,
thank you very much for your stay and your fantastic review on tripadvisor.
We are delighted that you were totally satisfied and would like to return.
We wish you all the best and look very much forward to welcoming you again.
With warmest regards,
Julia Breisacher and the whole team

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Reviewed 17 October 2017

Hotel Spalentor was a great choice for us while in Basel awaiting a river cruise. The staff was very personable and helpful in explaining the tram system (excellent service offered by the city) and how to find our ship on sailing day. If you ever plan a trip to Basel (one of the cleanest cities I've visited) please stay at Hotel Spalentor. You will not regret your selection.

Stayed: October 2017, travelled with friends
Review collected in partnership with this hotel
Thank kmcollie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julia B, Manager at Hotel Spalentor Basel, responded to this reviewResponded 18 October 2017

Dear guest,
thank you very much for your stay and your fantastic review as well as your recommendation of our Hotel Spalentor.
Awesome that you were totally satisfied.
We wish you a wonderful river cruise and look very much forward to welcoming you again.
With warmest regards from Basel,
Julia Breisacher and the whole team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 October 2017

Our friends found and booked this hotel for all of us. It was a very nice surprise! Spacious room, great location right across the street from the entry gate in the old town, great front desk staff. Bed is comfortable, bathroom is well-lighted and even has a magnifying mirror built into the wall mirror. Breakfast is very good, although a little pricey, as is all food in Switzerland.

  • Stayed: September 2017, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank theronfb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julia B, Manager at Hotel Spalentor Basel, responded to this reviewResponded 18 October 2017

Dear guest,
thank you very much for your stay and your time to write this lovely review on tripadvisor.
Awesome that you enjoyed your stay so much and were totally satisfied.
We wish you a wonderful autumn and look very much forward to welcoming you again.
With sunny regards from Basel,
Julia Breisacher and the whole team

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Reviewed 13 October 2017

This hotel is great. We stayed there for 2 nights and caught a Rhine River cruise out if Basel. The room was bright, clean, lots of room. The bathroom was small but really well laid out for a small space - lots of space really! The staff were friendly. The breakfast was very nice. Lots of selection of both hot and cold - clean, with great views out of the upper windows.
This hotel is a great location - just across the street from the Old Town main gates - beautiful view from our room - amazing at night!!! AWesome location to the old town and downtown with bus stop close by if needed - we really enjoyed our stay and would highly recommend this hotel in Basel!

  • Stayed: September 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Kathy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julia B, Manager at Hotel Spalentor Basel, responded to this reviewResponded 16 October 2017

Dear Kathy,
thank you very much for your stay and your detailed review on tripadvisor as well as your recommendation of our Hotel Spalentor.
We wish you all the best and look very much forward to welcoming you again.
With warm regards,
Julia Breisacher and the whole team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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