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“A solid 3 star hotel” 4 of 5 bubbles
Review of Metropol Hotel Basel

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Metropol Hotel Basel
Ranked #24 of 51 Hotels in Basel
Certificate of Excellence
London, United Kingdom
Level Contributor
70 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
“A solid 3 star hotel”
4 of 5 bubbles Reviewed 24 June 2012

This is a solid 3 star hotel (it claims to be 4 stars). The room was clean with a big flat screen TV. Breakfast is decent - for a 3 star hotel it's very good. Staff are friendly.

It's a fairly small hotel and that shows in the lobby/lift, etc... so if you can get a good deal then it's worth it. Otherwise don't expect anything special.

  • Stayed July 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Paradectral A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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217 reviews from our community

Traveller rating
    77
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (30)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Basel, Switzerland
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 20 February 2012

Nice room, dinky bathroom, but it's a city centre, so to be expected. A bit warm - I assumed it was aircon as there were vents, couldn't find a thermostat and then in the morning when I opened the curtains, there was the radiator! Ooops!

You have to pay for wi-fi at 20CHF per day - some places are beginning to give this for free, so a bit frustrating to pay - I didn't bother.
I didn't have breakfast are there are lots of places, including starbucks next door and others in the station area where you can grab a coffee and something nice to eat.

  • Stayed February 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Demers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney
Level Contributor
411 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
4 of 5 bubbles Reviewed 11 October 2011

I found the Metropolitan to be a comfortable hotel, notwithstanding the fact that the rooms were quite small and tight. It is well located being close to the central train station although it is a bit of a walk to the main area of the city.

Staff are very friendly and helpful there.

  • Stayed September 2011, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank klkh2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tel Aviv, Israel
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 2 August 2011

I had a very pleasant stay in Metropol Bael:
a big sport-elegant stile quiet and cleen room,with a very good aircondition
for hot days and a helpfull staff.
breakfast was good,with a nice view of the city from the top floor.
The hotel is only a 1 minute walk to the trams stations and the main centeral
train station of Basel.Very good.

  • Stayed August 2011, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank yuda1953
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
1 review
1 of 5 bubbles Reviewed 18 April 2011

I stayed at Metropol Hotel last week and by far, this was the worst hotel experience I ever had. In terms of:
1) Location - Not bad. Near train station. No complaint.
2) Room - Bad experience. Room size was small for a 4 star (is this hotel really a 4 star hotel? I wonder.). Room was stuffy and bit dusty . I have dust allergy and I can tell the stuffiness/dust was bad as from the moment that I open the room door, I sneeze non-stop. The beds (2 single beds) were not comfortable and in bad need of refurbishment. No individual aircond. Immediately requested to change room but room not available.
3) Service - Staff was quite friendly. The lady gave me a fan (they call it Ventilator!) to help improve the room stuffiness.
4) My Icebreaker base layer shirt was STOLEN! - I check-out from the room on the next day afternoon but later changed my mind and changed the room instead. In my haste to pack my stuff from the first room, I forgot to take my Icebreaker base layer shirt that I put on the chair that very morning. I realised it in the evening that my shirt was missing and immediately inform the hotel. The response? "We need to check with the cleaning lady tomorrow". They did not come back to me again and when I follow up they inform that the cleaning lady did not find anything! No sense of urgency and no sympathy at all...

I"ve accidently left behind other things at other hotel before (even a gold bracelet!) but it never went missing. I never expect this from a Swiss hotel and very disappointed.

  • Stayed April 2011, travelled on business
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Service
Helpful?
Thank MokKelumpur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Metropol Hotel Basel

Property: Metropol Hotel Basel
Address: Elisabethenanlage 5, Basel 4002, Switzerland (Formerly Swiss Q Metropol Hotel)
Region: Switzerland > Canton of Basel > Basel
Amenities:
Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
#10 Business Hotel in Basel
#15 Luxury Hotel in Basel
#20 Romantic Hotel in Basel
Price range (per night): ₹ 8,552 - ₹ 17,966
Hotel Class:4 star — Metropol Hotel Basel 4*
Number of rooms: 46
Official Description (provided by the hotel):
Enjoy the charming and unique atmosphere in this modern city hotel, centrally located at the SBB / SNCF train station and close to the Air Terminal (bus shuttle to the EuroAirport). With us, you have a quick access to Basel's diversity: The exhibition square, the old town and the "Basler Munster" (cathedral), museums, theater, shops and cultural attractions are only a few steps away and can be reached in a very short time. All our guests can use the public transportation for free, with the Mobility Ticket valid throughout your stay. A friendly ambiance ensures that you feel at home in our modern non-smoking hotel. Whether for a business or leisure stay: The 46 design rooms (all as a single or double occupancy available) in the "Economy," "Style," "Comfort" and "First" categories are soundproofed and offer a high level of comfort. Have a snack in our lobby, where we are pleased to offer you the famous "Basler Lackerli" and organic apples from a regional producer. Start your day relaxed with our "breakfast buffet with panoramic view" which offers local products in the winter garden on the 8th floor. We look forward to welcoming you! Isabelle Tanachian, Holger Brombacher & your cheerful Metropol team! ... more   less 
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Also Known As:
Swiss q Metropol Basel

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