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All reviews cooking facilities public transport studio room great apartment fully equipped kitchen self cater microwave oven sofa bed free travel passes old town per day excellent facilities tram ride transport card three star coop supermarket the river
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Reviewed 25 July 2017 via mobile

Descent place which is centrally located. Rooms are huge true to an aparthotel concept. Amenities are good- microwave, iron, kettle .... Breakfast is basic. They also provide transport pass for the length of ur stay which works well. Malls are very close which helps. Staff is helpful. Would visit them again. Had booked through the Accor Membership App and came back happy

Stayed: July 2017, travelled on business
Thank ShailendraB64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steffen R, Leiter Front Office at Aparthotel Adagio Basel City, responded to this reviewResponded 28 July 2017

Dear Shailendra,
My team and I would sincerely like to thank you for taking the time to leave your comments. We are delighted to hear that you appreciated the quality of all amentities in apartment. Indeed, it is one of the key advantages of Adagio and Adagio Access apartments...
Your comments encourage us to maintain and continually improve our quality of service.
We hope to have the pleasure of welcoming you again to one of our aparthotels.
Kind regards,
Steffen Ruhland
Front Office Manager and guests relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 July 2017 via mobile

We booked for two nights on our way from Switzerland to Calais, this was a very reasonable price hotel with all the features of a more expensive hotel.
The staff were so friendly and all spoke good English, the room was a suite and had a lovely kitchenette and large bathroom.
The hotel was located across the river on the old town but only took 10 -15 mins to walk.
The breakfast was extra but a really lovely buffet good quality food and very well presented.
Safe underground parking which although was extra made us feel very safe.
We highly recommend this hotel and would rebook if ever in the city again.
Good chain of hotels, well done Adagio.

Stayed: July 2017, travelled as a couple
Thank Passport652685
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steffen R, Leiter Front Office at Aparthotel Adagio Basel City, responded to this reviewResponded 17 July 2017

Dear Customer,
The entire Adagio staff team would like to join me in thanking you for your comments.
We do make sure we choose the best locations for our aparthotels and we hope to have the pleasure of welcoming you again at one of our Adagio aparthotels in Europe
Looking forward to seeing you,
Steffen Ruhland
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 July 2017 via mobile

First, the positives. Free Wi-Fi and simple to connect. Great standard offering at all Accor hotels. Many other chains should follow their example. Bathroom was fine and had plenty of towels, including wash cloths. Not always to be found in Swiss hotels. I stayed in room 305. Everything was fine, except the shockingly stained carpet in my room. No excuse for this.

Cost the property a point in my ratings.

Stayed: July 2017, travelled on business
Thank Pattmuc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 6 July 2017

Dear Pattmuc!
The entire Adagio staff team would like to join me in thanking you for your comment.
We were delighted to read that you appreciated the aparthotel concept.
We were extremely sorry to learn that you were disappointed with the quality of our establishment, and in particular with the carpet in your guest room. Since over an year we started a renovation programm to remove old carpets and replace them with laminate floor. Till all rooms are renewed with shampooing all carpets regulary for offer still a normal Adagio standard for our guests.
I do hope that we shall have the opportunity to see you again, so that we can offer you a better experience next time.
Sincerely,

Steffen Ruhland
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 June 2017

We stayed at this hotel for two days and it was everything we could hope for. first of all, the location is great. You can walk to the centre of the city and there are lots of supermarkets around, including a LIdl, which has very good prices. Restaurants are nearby as well.
The staff are very friendly and helpful, willing to offer any information you might need. As soon as we arrived we were given the key to our room, although it was slightly earlier than 3 pm, for no additional fee.
We were offered a Mobility pass, which allowed us to travel for free with any public transport, including to and from the airport.
The rooms are lovely - new furniture throughout, a fully equipped kitchen, spacious bedroom and very clean. It was much better than lots of other three-star hotels we stayed in when we went on other holidays. They even offered a few free items, such as a milk chocolate bar, instant coffee, coffee creamer, sugar and bottled water. We did not use them, so I am unsure whether we would have been able to ask for more. All this attention to details made a good impression on us. On our departure, we checked out at 11 am and had time to spare, so they offered to store our luggage free of charge for the rest of the day.
It was very good value for money, considering how expensive Switzerland is.
We shall definitely come back.

  • Stayed: June 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Claudia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steffen R, Leiter Front Office at Aparthotel Adagio Basel City, responded to this reviewResponded 28 June 2017

Dear Claudia!

The entire Adagio staff team would like to join me in thanking you for your comments.
We were delighted to read that you appreciated the aparthotel concept.
We hope to have the pleasure of welcoming you again to one of our aparthotels.
Kind regards,

Steffen Ruhlad
Front Office Manager
Adagio Basel City

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Reviewed 1 June 2017

We had an excellent experience at Adagio Basel. Great price and quality. They have delivered exactly as they have promised and this is important to us.

We had our 2 dog with us and everyone's super happy with how everything went. Close to the river and plenty of nice streets to walk with our dogs.

  • Stayed: April 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank LiK001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steffen R, Leiter Front Office at Aparthotel Adagio Basel City, responded to this reviewResponded 2 June 2017

We very much appreciate your comments regarding your stay at the Aparthotel Adagio Basel City.
We are delighted to read that you had an excellent stay and enjoyed your visit at our apart hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.

Thank you for your kind feedback, and we hope to see you again soon for another journey with us.

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