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“Avoid at all costs, terrible hotel!” 1 of 5 bubbles
Review of Sangallo Park Hotel

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Sangallo Park Hotel
Ranked #5 of 40 Hotels in Siena
Certificate of Excellence
Santa Barbara, California
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Avoid at all costs, terrible hotel!”
1 of 5 bubbles Reviewed 15 July 2011

First, the other reviewers were right about the location, which is pretty far from the city center. Normally this would not bother me, but the staff told our travel agent that they were minutes away, which us very untrue. You're about a good hour walk, and about a 10-12 Euro taxi ride.
The room was clean but there are lots of problems. The bed is hard as a rock, probably the hardest mattress I've ever slept on in any hotel. I could not sleep the whole night through because if it. The bath towels are literally tablecloths as another reviewer noted. Why can't they just have regular towels?
The television had bad reception. The curtains were tattered with holes in them. The hallways and room smell like smoke. Out of the many hotels we have visited on our trips to Italy, this is one of the very few that charge for using the Internet.
Overall, I could never recommend this hotel to anyone.

  • Stayed July 2011
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank garbage1983805
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SANGALLO PARK H... S, Lo Staff at Sangallo Park Hotel, responded to this review, 31 August 2015
Dear Guest,
We are really sorry that your stay with us was not appreciated at all.
We are situated 3,5 kms from town, as written in any description, 10 minutes' drive to the city walls. We are sorry that you've found too hard our orthopedic mattresses, we have just redone some of our rooms, the new Superior ones offer special comfort. Following some of our clients' suggestions we're now using terry cloth towels, have new TV sets and have now only no smoking rooms.
In case you plan to come again we will be pleased to do our best to make your stay a most enjoyable one!
Kind regards,
the Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,088 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (32)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
Vancouver Island, Canada
Level Contributor
58 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed 8 April 2011

This hotel is on the outskirts of Siena, and a car is necessary. It is not the easiest place to find without a GPS - we got lost several times. The room was large, comfortable and clean, and had a wonderful view of the city of Siena. Staff were helpful and friendly, and the breakfast was the best of our trip. It was too early in the season for the pool to be operational, but it looked like a good location for an extended stay in the summer.

  • Stayed March 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank 2islandhoppers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SANGALLO PARK H... S, Lo Staff at Sangallo Park Hotel, responded to this review, 12 January 2016
Dear Guest,
we thank you for choosing our hotel in the past. We are glad to inform you that we have refitted a good part of our rooms, now even more comfortable.
We hope to be able to host you again in the future,
kindest regards,
the Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montreal, Canada
Level Contributor
394 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 686 helpful votes
4 of 5 bubbles Reviewed 22 December 2010

If you plan on visiting Siena and staying at this hotel, you will need a car. You cannot walk to Siena center from this hotel; it would be a 1hour walk, uphill.

If you do have a car, this is a fantastic choice. It is on a small hill with its own olive grove and has fantastic views of Siena, which is a 5 to 7 minute drive away.

The hotel has free parking, nice clean and functional rooms and an awesome pool.
After days spent sightseeing and before going out to dinner, it was very relaxing to spend the late afternoons relaxing by the pool with its fantastic views. Breakfast was basic but good and there is a computer with internet access for a fee in the lobby. The bath towels were linen; nothing wrong with them, just not used to it.

The staff was polite but aloof, and there is no restaurant on site. There are many fantastic restaurants about a 3 minute drive from the hotel, in the direction opposite Siena.

  • Stayed September 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Stinz3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SANGALLO PARK H... S, Lo Staff at Sangallo Park Hotel, responded to this review, 13 January 2016
Dear Sir,
we are glad to inform you that we have refitted a good part of our rooms (mattresses too!) in order to offer the best service to our clients. Following many suggestions we have now fluffy terry cloth towels and free WiFi in the whole property.
We look forward to welcoming you again in the future.
Kind regards,
the Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 15 October 2010

During a 2 and half week stay in Italy, this hotel was by far the worst. The people at the front desk were rude and unhelpful. All of them. I almost felt like we were burdening them to do their job.

This is far from Siena city center - NOT WALKABLE. Even if the distance doesn't sound like a lot, the walk is absolutely not pedestrian friendly, there are many points that you have to walk on the very busy road bc there are no sidewalks. That's true to for the train station as well (even though they say it's 10 min walk to the station, it's a solid 25). Public transit is not easy in Siena like the rest of Italy. The bus to the city center stops running at 8pm and the time between buses is longer than desired. Don't even think about staying here if you are only here to see Siena. You'll waste so much time in transportation. Even if you have a car, I can't imagine why you would want to drive into Siena to experience it. If you're using Siena as a jumping off point for the rest of Tuscany, find a place with better views and food and nicer people. Tuscany is SO charming and this place does nothing to capture it.

  • Stayed September 2010, travelled with family
    • 4 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Sharm08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SANGALLO PARK H... S, Lo Staff at Sangallo Park Hotel, responded to this review, 4 September 2015
Dear Client,
we are sorry that your stay with us was not appreciated. There is no excuse for a rude, unhelpful attitude, so we can only apologie and assure you that no such a behaviour is accepted.
We have just redone a good number of our rooms: we would be glad to welcome you in one of our new Superior rooms, very comfortable, in case you plan a new visit to this area of Tuscany.
Driving to Siena takes only 10 minutes and there are now also night buses, the last one at 11:15pm from town.
Kind regards,
the Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Merced, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 5 July 2010

Clean, friendly and modern. WiFi in room for minimal charge. Very friendly and helpful staff. Short walk to the bus into town, which I knew we would need to use as I mapped out the route prior to rental. The beds are a bit hard, however, that is the norm in Italy overall. Breakfast was very good. This is the only place I have found that made good scrambled eggs, as it is not a normal breakfast dish for Italians. The towels are different from any other place I've stayed, but usable and not as bad as others have complained. I would remind others that this hotel is not in the United States, so it should be expected that the experience will be different than what they are use to.

  • Stayed June 2010
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank JordansGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SANGALLO PARK H... S, Lo Staff at Sangallo Park Hotel, responded to this review, 13 January 2016
Dear Sir,
we are glad to inform you that we have refitted a good part of our rooms (mattresses too!) in order to offer the best service to our clients. Following many suggestions we have now fluffy terry cloth towels and free WiFi in the whole property.
We look forward to welcoming you again in the future.
Kind regards,
the Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sangallo Park Hotel

Property: Sangallo Park Hotel
Address: Strada di Vico Alto 2, 53100, Siena, Italy
Phone Number:
Region: Italy > Tuscany > Province of Siena > Siena
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Siena
Price range (per night): ₹ 3,437 - ₹ 7,481
Hotel Class:3 star — Sangallo Park Hotel 3*
Number of rooms: 50
Official Description (provided by the hotel):
The Sangallo Park Hotel is one of the most welcoming and modern hotel in Siena. The hotel, surrounded by a large park, is situated on the Vico Alto's hill, on the outskirts of Siena. The hotel offers a comfortable and hospitable environment, allowing you to relax in the garden, have breakfast on the veranda immersed in the green of olive trees, or swim in the refreshing waters of the pool. The hotel offers free private parking and a panoramic swimming pool, surrounded by manicured lawns and flowers. Buses and taxis connect the Sangallo Park Hotel to Siena's old town and to the train station. The hotel is in a strategic position as it is easily accessible from the highway Palio Siena - Florence. The hotel is the ideal starting point to discover the Tuscan countryside and the Province of Siena, which is the richest in UNESCO sites in Italy (the list of recognized World Heritage), with the historical towns of San Gimignano, Pienza, Siena and the beautiful Val d'Orcia. Animals not accepted. ... more   less 
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Also Known As:
Sangallo Park Siena
Hotel Sangallo Park

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