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“A great place to stay”

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Hotel Santa Caterina
Ranked #6 of 40 Hotels in Siena
Certificate of Excellence
Hereford, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“A great place to stay”
Reviewed 10 May 2012

Hotel Santa Caterina is well located just outside Siena's city walls with great views over the Umbrian countryside. The Staff are very professional and friendly always willing to help. The main hotel area's are very pleasant, the bedroom was well furnished and spotless. The room was serviced each day to a high standard. Breakfast was a feast, pleant of virety to suit all tastes.
In this price range it is the best hotel Ihave stayed in in Italy, I would recomend it to anybody wishing great value, comfort and service.
Vicky. Herefordshire. UK

Room Tip: Rooms at the back of the hotel have fabulous views of the countryside.
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  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Veronica L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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747 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (101)
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New York City, New York
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 9 May 2012

Nothing much to look at on the outside.
Great room and views from the back patio

  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Metalox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rotterdam, The Netherlands
Level Contributor
75 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 8 May 2012

my second stay in this wonderful place. I would have rated it "excellent", had I not ended up in a room close to the main road. It is a bit noisy, just as, apparently, the rooms to the front of the hotel. Rooms overlooking the garden are a dream.

Stone floors. Large bathroom, large room, esp. for Italian standards. And ah, yes, a rare thing for Italy: a wonderful internet connection, free of extra charge.

  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank padgoute
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 May 2012

My partner and I planned a wonderful trip to Italy - neither of us had ever really been before. We visited Florence, Siena and Rome. Of all our hotels on the trip, this one was the most lackluster. We chose it based on TripAdvisor reviews - our one disappointment.

I would recommend that you stay here to be in Siena and very close to the medieval city - but not for a wonderful hotel stay. If we returned to Siena, we would find another option. There are a a number of good hotels in and around the medieval city - we saw them walking around.

The staff were very friendly and welcoming. The major issue we had, though, was that we were escorted to our room in the back facing the garden, as requested. When the front desk manager opened the door, I was greeted by an intensely pungent odor, which literally made me gag. And I have a pretty strong stomach and don't react to much. The odor was covered over thinly by a plug-in air freshener. The kind young man who led us to the room clearly could not wait to get out of there as he rushed out as soon as he could see we were settled.

I promptly opened all the windows thinking "Well, we are here in the off-season, maybe we just need to air out the room..."

We headed off to dinner in Siena (a beautiful and easy walk), and when we returned, the odor was as present as ever. It smelled like something died in the room. I knew I would not be able to sleep there, so I went downstairs and asked for a different room. Another front desk manager seemed to know there was an issue because as soon as he saw our room number, he switched us to what I am assuming was their version of a suite (a room with stairs leading up to a bed in a loft), no questions asked.

What is most disturbing is that they seemed to know about the awful, nauseating smell and did nothing and mentioned nothing to us until I asked to be moved.

We moved into the new room and were right next to a very loud family with a toddler. They let their toddler race up and down the halls from about 11pm to 2am screaming, and the walls were thin enough we could hear it like he was in the room. The hotel staff did nothing to quiet the noise, so I just asked the Dad if he could keep it down to a low roar as we were trying to sleep. He nodded and moved the situation into their room, next door to ours, but we could still hear them as the walls are thin and not insulated very well. We just tuned it out best we could.

In the morning we went to breakfast downstairs, which was fine - cold meats and cheeses, cold cereal, and some butter pastries. Being vegan, we couldn't eat much, but we had some cereal mixed with juice, and had coffee and tea, and we were happy. Certainly not the breakfast of the century, though!

Anyway, Sienna was gorgeous and charming and had amazing food, people and shops, so it was worth the lackluster stay for the experience of getting to be in Sienna for two days.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peter C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Illinois
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 16 April 2012

This hotel was very welcoming and relaxing - and the views out the back were just as amazing as the pictures. We stayed in the back of the hotel and to throw open those shutters on a beautiful spring morning was just divine!! The young man who welcomed us couldn't have been any more charming and helpful! The walk to town wasn't as long as I was expecting from the reviews - it was fine and worth it for the view from the garden area in the back!! Parking was only 10 euros which was also appreciated. It was a small room - but that's Italy - just expect that and you will enjoy your stay here. Breakfast was great too - just a lovely relaxing stay.

Room Tip: Ask for a room with a view in the back if you book early enough and know that in the triple there is...
See more room tips
  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IllinoisFamily3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Santa Caterina

Property: Hotel Santa Caterina
Address: Via Enea Silvio Piccolomini 7, 53100, Siena, Italy
Phone Number:
Region: Italy > Tuscany > Province of Siena > Siena
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
#3 Family Hotel in Siena
#4 Romantic Hotel in Siena
Price range (per night): ₹ 6,638 - ₹ 12,627
Hotel Class:3 star — Hotel Santa Caterina 3*
Number of rooms: 22
Official Description (provided by the hotel):
Santa Caterina Hotel in Siena offers more than a bed and a breakfast service. Housed in a renovated 18th-century patrician villa, it is a small and cosy hotel lying just a few metres from Porta Romana (Roman Gate), one of the medieval accesses to the town centre of Siena.If you are looking among all the hotels in Tuscany - and specifically among the hotels in Siena - for the one that can serve you both as a base for daily excursions and as a comfortable pied-à-terre within the city limits, our 22-room facility will meet your needs. All rooms have en-suite bathrooms, direct telephone, TV Sat, minibar, air conditioning, wireless Internet access, and are furnished, as the lounge is, in the typical old Tuscan style.Providing guests with the cheerfulness and cosiness of a typical Siena’s bed and breakfast, Santa Caterina guarantees much more. The wide and luxuriant garden with its veranda where breakfast is served can offer you what other Siena hotels cannot, that is, a view over the splendid Siena landscapes that will paint before your eyes every morning unexpected, changing colour shades among hilly lines. The refined but homely atmosphere and its privileged location, make this hotel the ideal place for a romantic and pleasant stay in the land locals love to call the old-fashioned way, "Terra di Siena", the land of Siena in Italy's heart. At Santa Caterina, “hotels in Siena” means home. Come and enjoy our home! ... more   less 
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Also Known As:
Santa Caterina Hotel
Santa Caterina Siena

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