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AC Hotel by Marriott Pisa
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Reviews (1,050)
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All reviewsthe busbusiness hotelleaning towerlarge supermarketnice modern hotelminute drivehotel is locatednice staybuffet breakfastmain roadpastriesairporteurolamticketsminibarfrancesco
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21 - 26 of 1,050 reviews
Reviewed 24 October 2017 via mobile

We booked 2 standard rooms just for one night.We arrived around midnight and the staff at the reception was very kind and made everything possible to make us feel comfortable as we were 3 people in a double room.The bed is really comfortable,we liked the bathroom too.There is a nice breakfast where the staff is really helpful as well.

Stayed: October 2017, travelled as a couple
1  Thank Milena B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Uxia_Landeira, Manager Assistant at AC Hotel by Marriott Pisa, responded to this reviewResponded 25 October 2017

Thank you so much Milena B,

We are delighted to hear that you had a nice stay during your last visit to AC Pisa. Your nice comments will be shared with the rest of the team to motivate us to continue delivering the best service possible and to make our guests feel welcomed whenever they decide to chose us. We wish you a nice week and hope to seeing you soon if you ever decide to return to this charming city.

Arrivederci e grazie!
Uxia L. Landeira
Manager Assistant
AC Hotel Pisa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 October 2017 via mobile

Nice hotel clean, great breakfast. Hertz rental right next door. No restaurants in walking distance although you can get dinner at the hotel. You can take a bus or taxi to the leaning tower but you can’t walk.

Stayed: October 2017, travelled as a couple
Thank Jerry C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Uxia_Landeira, Manager Assistant at AC Hotel by Marriott Pisa, responded to this reviewResponded 23 October 2017

Good morning Jerry C,

We are proud to hear that your stay at AC Hotel Pisa was satisfying and that you have enjoyed our breakfast. Thank you for your feedback and we remain here for further assistance.

Best Regards,
Uxia L. Landeira
Manager Assistant
AC Hotel Pisa

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Reviewed 20 October 2017 via mobile

We stayed here on a Saturday night. The location is on the outskirts of town and not many facilities or tourist attractions nearby. We were told the restaurant was closed despite a party being attended to. The poor concierge was very stressed but did help to sort us out with a take away Pizza. Probably OKay as a business hotel but not good and not what I was expecting. Room was good though.

Stayed: October 2017, travelled as a couple
Thank alansmithint
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Uxia_Landeira, Manager Assistant at AC Hotel by Marriott Pisa, responded to this reviewResponded 23 October 2017

Dear alansmithint,

Thank you for taking a few minutes to share your experience regarding your last visit to Pisa. We are sorry to hear that our performance has not met your expectations due to the gastronomy offer in the weekends. We invite you to take a look to our official web, where you will find all the information of our services and features.

Best Regards and we wish you a nice week!

Uxia Losa Landeira
Assistant Manager
AC Hotel Pisa

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Reviewed 20 October 2017

We were happy with this hotel. Helpful and courteous staff on reception. Plenty of breakfast, the croissants were particularly good. We were booked here twice during our circular trip and I found the rooms and bathrooms quite stylish but it is true that the common areas are looking a little tired. The approach to the hotel would benefit from a general tidy up – the green area looked overgrown and could be smartened up to create a better first impression. It is situated next to a small shopping mall and close to a main road into Pisa. Sleep quality would have been good had our room not been situated above the goods entry and so we were subjected to an extended goods delivery at 6 am. If you take one of the little residential roads behind the hotel you soon come to the river Arno and a lovely tree lined avenue which has a café/bar at either end. There is a popular Italian restaurant just the other side of the mall if you wanted to eat locally. Il mio Capriccio. There is a direct bus link to the train station from where you can get the Pisamover to the airport. For the bus you need to buy tickets which you then get stamped/validated on the bus. We would stay here again.

Stayed: October 2017, travelled as a couple
1  Thank Calmdown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Uxia_Landeira, Manager Assistant at AC Hotel by Marriott Pisa, responded to this reviewResponded 23 October 2017

Good morning Calmdown,

We are very proud to hear that your stay with us was satisfying and that the croissants were tasty. Thank you for your detailed description of both positive and negative sides to correct. It is true that our location is quite a privilege if you are finding somewhere peaceful well connected with the city center and the industrial area. The green walking next to the river Arno is one of our favorite experiences and the shopping mall next to us is a plus. Please, be sure that we will share your feedback in regards de maintenance and upkeep.

We are looking forward to seeing you soon in your next visit to this corner of the Tuscany. Have a nice week!

Best Regards,
Uxia L. Landeira
Manager Assistant
AC Hotel Pisa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 October 2017 via mobile

We say the otel just for one night because it was so terrible. First room has moisture dame and the smel of mold was terrible. We whre lucky because there was wonderfull person at reseption and she arrange us a new room. Not perfect but we could stay there over the night. The whole is some how in the 80 and not fitting todays customer expectations. No restaurant or bar during the weekend. You need always a taxi to get in the city center.

Stayed: October 2017, travelled as a couple
Thank Arska-FI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Uxia_Landeira, Manager Assistant at AC Hotel by Marriott Pisa, responded to this reviewResponded 19 October 2017

Good afternoon Arska-FI,

Thank you for taking a few minutes to share your experience during your last stay in Pisa. On behalf of the hotel, we are sorry to hear that our performance has not meet your expectations. Please be sure we take note from your words in reference to the maintenance and upkeep of the rooms. In relation with the location, there is a public transport that passes every 10 minutes.

Thank you again for your comments and we hope to seeing you soon in order to change your mind.

Uxia Losa Landeira
Manager Assistant
AC Hotel Pisa

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