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Reviewed 11 July 2017 via mobile

This place to me was the perfect example of natural (almost effortless) Italian hospitality. They were so lovely and good to us without any expectation except that we have an excellent time. We did! The historic town of Lucca and the surrounding towns were wonderful to visit but it was so nice to go back to our peaceful Tuscan countryside villa hotel at the end of the day. Our room was clean and perfect and we especially loved Anna Marie who checked on us periodically to make sure we were happy. We also had fun at the pool which was beautiful and very well kept. Highly recommend!

Stayed: July 2017, travelled as a couple
Thank lizisaacs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 20 July 2017

Dear Lizisaac,

We are grateful for your kind words and we are happy you have had an excellent time with us.

It was a pleasure to met you.

With love
Annamaria and the staff

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 June 2017

If you want an authentic Italian hotel with history, extremely friendly and helpful front desk (Elanour or Danielle), super pool to cool off in that is ideally located for Lucca, Pisa or the coast we highly recommend this hotel. Even Florence is a simple hour drive away. It is a private hotel not an American chain so expect things to be as they are inTuscany not in Vegas or Orlando. The wall coverings are original and unique. We ate at the hotel one night and the food and service we first class. I note some have complained about breakfast in other reviews. We found this varied, fresh, flavouresome and plentiful. Sorry no pancakes, maple syrup, greasy bacon or free eggs. If you are going to Italy for this I suggest you may be missing the point of going there. Highly recommend the staff and Hoel of Limoni.

Room Tip: With a heat wave the air on struggled but staff produced a fan to save the day
  • Stayed: June 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank johnvsteel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 8 July 2017

Dear Mr Jhon v Steel,
Thank you very much for your feedback.
We are happy you have had a nice stay at Resort Dei Limoni and you get the gist of our Resort with its original wall coverings.
Thank from all the staff and we are happy you appreciate our food.
Nice to meet you.
Annamaria Cioffi
Front Office Manager

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Reviewed 25 April 2017

First thing to say is the room [jr suite] was large] Second, the place is very very very tired and the electrical wiring dodgy, with all sorts of wires emanating from the back of sockets that were hanging off the wall. Food in restaurant was so so and simple breakfast was included but not if you wanted an egg! Pool was not in use and I don't see how this is a resort........I would classify it as 3* until they give it a major makeover and stop calling it a Resort.

  • Stayed: May 2016, travelled as a couple
    • Value
    • Cleanliness
    • Service
2  Thank BeastieMonteCarlo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 21 May 2017

Dear BeastieMonteCarlo,
thank you for your feedback.
We bought this Hotel on 2016 June and the official opening was in April 2017.
The Suite and Junior Suite are space fully about 40-45 sqm. We renewed the telephone system with a new wireless device that you could bring all around your room but they still need to be connected to electricity.
The breakfast is included, we offer croissants, homemade cakes, bread, corn flakes, all brain, yoghurt, fresh fruits, ham and Tuscan typical salumi, Jam, honey, Juice. Eggs are cooked at the time with fresh food and chargeable.
The restaurant, a Victorian conservatory, offer a revisited Tuscan cuisine.
The swimming pool schedule is from May 31St to September 30th from 9:00 am to 6:00 pm unattended pool.
Kind Regards
Annamaria Cioffi

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Reviewed 16 April 2017 via mobile

Very bad service, shower Only cold water. We had to eat in the room because the restaurant was closed (I thinkno guests).!old fashioned And bad look out of the window. For sure no 5 star!!! Ridiculous!!! Worst experience in years

Stayed: April 2017, travelled on business
3  Thank Pieter J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 21 April 2017

Dear Pieter, thank you for your feedback that is important for us. Our hotel was build in the 17th century and when it was restored the interior designer preserved the old world decor, in fact, most of the furniture are original from the house or bought at the antiquities market in Lucca. About the hot water, sometimes it happens that you need to wait few minutes before to have it after turning the mixer tap on the red sign The water temperature is set up at 65°C.
The view of room 32 is on the neighbour, the garden and the swimming pool and of course the roof of our restaurant a Victorian age conservatory. The swimming pool with an unusual shape is in the middle of a botanical garden and may be early in the morning you can find some leaves from the trees in the water, we clean the pool in low season after 9:00 am. It will be open in the summer time, from June to September; the pool schedule will be found in the green folder in the room. During the low season as we have a chance, we like to cuddle our guest offer the breakfast in the room without extra charge, on request we give the opportunity to have breakfast in the dining room, in the reading room or by the pool. Kind Regards, Annamaria Cioffi Front Office Manager Resort Dei Limoni

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Reviewed 12 April 2017

Resort dei limone in conveniently located in Lucca with easy access to the city's attractions. We loved the old world decor the rooms had to offer. It created an atmosphere of elegant distinction. The staff's professionalism and friendliness made our stay so very enjoyable from beginning to end. Last but certainly not least, the meals were incredible !! We were so very happy to have made this choice.

Room Tip: We chose a room that was larger than we needed for extra space.
  • Stayed: March 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank 772janetg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 16 April 2017

Thank you very much.
We are so happy that you enjoyed your stay at Resort Dei Limoni and you loved our old world decor.
Thank you again from the staff.
We are really happy you appreciate the meals.

Kind Regards
Annamaria Cioffi
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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