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All reviews sister hotel train station martino auberge annex luggage city wall
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Reviewed 22 June 2017

We stayed here after 2 nights in the sister hotel albergo martino. The rooms are really large and everything was perfect. The decor has been modernised which we thought was nice and bright. The location was excellent for Wandering around lucca.

  • Stayed: June 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank nikki25104
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Morotti, Proprietario at Albergo Diana, responded to this reviewResponded 23 June 2017

Ciao Nikki,

These words make us happy, it means we are doing a good job.
Many thanks again, we really hope to see you here again and stay with us

Ciao ciao

Andrea
The owner

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 July 2016

We stayed at Albergo Diana recently and had a pleasant experience.
We were warmly welcomed after walking from the train station. The walk took only 15 mins.
The room was pleasant although little dark. All the facilities were good which included free wifi,
The most impressive detail was it's location within the city walls which was so close to the cathedral and minutes walk from many of the wonderful sights Lucca had to offer.
The city walls were close by and made for a wonderful daily walk

  • Stayed: June 2016, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank HJHKRD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Morotti, Responsabile reception at Albergo Diana, responded to this reviewResponded 11 August 2016

Hello,

thank you a lot for your opinion about our hotel and we are sorry if you found it a bit dark, we will try to put more light!
We are happy that you enjoyed your staying in Lucca!

ciao ciao,
Sandro

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Reviewed 16 June 2016 via mobile

Its my fourth time in this hotel. Perfect location if you are traveling by car, easy to find with GPS but be aware of Traffic Restricted Zone - very easy to miss! Onsite parking available at 15 euro for 24 hrs. All rooms have different decor, not very big but reasonable , the beds are big and very comfortable! Toiletries are supplied and very nice. The staff extremely friendly, helpful and knowledgeable. Will not hesitate to go back again or recommend to others .

Stayed: June 2016, travelled as a couple
3  Thank Gitana M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Morotti, Responsabile reception at Albergo Diana, responded to this reviewResponded 29 June 2016

Hi!

thank you very much! We are very happy when a guest come back to our hotel :)

ciao ciao,
Sandro

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Reviewed 22 May 2016

We stayed in Diana hotel, wich was not the main hotel. The hotel was clean, in a very good location inside the walls in Lucca. However the electricity in our didn't work well and the room during the night was cold. Reasonable price

  • Stayed: April 2016, travelled with friends
    • Location
    • Rooms
    • Service
Thank Sofia P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 July 2015

First, let's get this out there - this isn't a luxury, five star resort hotel - nor does it claim to be. It IS however, very reasonably priced for its central location within the walls and near the attractions of Lucca. They also take pets for a nominal fee, which was very important to my wife and I, who were using this hotel as temporary lodging while we secured an apartment. The room was clean, the air conditioning worked (and worked well, I might add - I'm no stranger to fights at other hotels over faulty AC resulting in a sweltering room), and the wifi signal was strong.

On top of that, Fabrizio, who was working the night we arrived, was *amazing* over the course of our entire stay, accomodating us as we asked to extend our stay multiple times, providing information about the city - both in a touristic capacity and as future residents, and just by being genuinely warm and friendly.

Overall, unless you simply cannot live without the typical, generic complimentary breakfast (when a cappuccino and a delicious pastry can be had for a few Euro at too many places to count), or if the 30 second walk around the corner to check in is simply too Herculean a feat for your liking, the Diana is *definitely* worth your consideration as a place to stay while in Lucca.

Ciao, fellow travellers!

  • Stayed: July 2015, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank TrevorSmith1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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