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“nice botique hotel”
Review of AC Hotel Firenze

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AC Hotel Firenze
Ranked #163 of 411 Hotels in Florence
Cleveland, Ohio
Level 6 Contributor
815 reviews
201 hotel reviews
common_n_hotel_reviews_1bd8 164 helpful votes
“nice botique hotel”
Reviewed 27 July 2012

nice botique hotel within easy walking distance of florence hot spots. rooms were very modern yet comfortable. smallish hotel that had a nice vibe to it. prompt service and a very good staff. very short cab ride from the train station.

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jon s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
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  • Cleanliness
Traveller tips help you choose the right room.   Room tips (104)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 July 2012

Was given a trip to Italy as a gift from my husband who is a Marriott Rewards Platinum member. VERY dissapointed with the AC Firenze. Poor service, fees for every device on wireless (9 euros per iPad, iPhone, etc), no free breakfast, "free" snacks with cocktails, and the TV is fuzzy like with antennas. Very disappointing after a most wonderful stay in Il Ciocco. Can't say enough about how wonderful Il Ciocco was and how poor AC Firenze is.

Stayed July 2012, travelled with friends
Helpful?
1 Thank Kelly A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
acfirenze, Direttore generale at AC Hotel Firenze, responded to this review, 30 July 2012
Dear Mrs. Kelly,

First of all I would like to introduce myself. My name is Jean Tayar, and I am the Hotel General Manager. On May of 2011, AC Hotel ( Spanish Chain), joined the Marriott International Hotel Brand, and now AC Hotel by Marriott, is a new Hotel brand. AC Hotels, do not include breakfast for all of the guests that makes their reservation by using the Marriott Redemption points. In your case, Your husband ( a Marriott Platinum Member), made you a reservation gift by using his points. Upon you arrival, you were informed by the staff, that breakfast will not be included, as well as internet, is included only for the Platinum and gold members and not for the guests that are booked by the members card holders. These rules are agreements taken between AC Hotels and Marriott, and obviously we cannot decide on our own to change them.

The Ciocco is an indipendent Hotel that had created his own rules directly with marriott, we have to respect the rules taken for our new Hotel Brand.

Sincerely yours

Jean Tayar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 23 July 2012 via mobile

Stayed there a few nights early July. Loved it. Great staff. Had planned to go out for dinner but decided to stay inside and eat at the bar. Tables were set for us. Food was served. We were treated like royalty. Just an awesome attitude. Clean and organized hotel. A definite yes from me on this one

Stayed July 2012
Helpful?
Thank Brian J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sao Paulo, SP
Level 2 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 20 July 2012

Nice hotel, very modern with large rooms and excellent bathroom (that´s difficult in Italy)! Worth staying there, 5 minutes from center, with a easy parking place for who is driving, as we were!

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AlexandreLuz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diamondhead, Mississippi
Level 3 Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 19 July 2012

We stayed with Marriott points. The front desk exchanged our U.S. dollars at a fair rate while we were checking in. This was a welcome from the issues we encountered in Rome. You can walk to the tram (very close) to get off near the train station. From there, you can walk to town. The restaurant was good, as we ate breakfast and lunch there. The view from the rooftop is fantastic, as the view from the room was the local neighborhood. The room size was adequate, modern style and the beds were very comfortable, which was a nice surprise. We enjoyed our stay and this is the place, if you don't want to be in town, and want a quiet hotel.

  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank diamondtwin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about AC Hotel Firenze

Property: AC Hotel Firenze
Address: Via Luciano Bausi, 5, 50100, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#90 Luxury Hotel in Florence
#101 Business Hotel in Florence
Price range (per night): ₹ 7,344 - ₹ 15,462
Hotel Class:4 star — AC Hotel Firenze 4*
Number of rooms: 119
Official Description (provided by the hotel):
AC Hotel Firenze is located near Porta al Prato Station and Leopolda Station Exhibition Centre. Just 10 minutes walking distance or 5 minutes by tram from Santa Maria Novella Station and historic centre of Florence allows you to live the art experience of a lifetime. Michelangelo's David, Giotto's Tower, Uffizi, Piazza della Signoria, Neptune Fountain, Ponte Vecchio and Pitti Palace are just minutes away. This modern Firenze hotel offers an array of services that provide you comfort and relaxation beyond expectations: in-room safety-box, mini bar, 24h room service, WiFi Internet, and restaurant. After a stop in the fitness centre, sample a selection of international dishes in the contemporary setting of the restaurant, where Chef Vincenzo Crapa will delight your senses. AC Hotel Firenze is also a fantastic choice for holding seminars, business meetings, conventions, and any other type of event. Right Next to the Opera di Firenze Theater and Maggio Fiorentino ... more   less 
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Also Known As:
Ac Firenze Florence
Ac Firenze Hotel Florence
Ac Hotel Florence
Ac Hotels Florence

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